Keep Track Of What Your Team Says To Customers
Built for business owners who need control. Ensure team members handle customers properly and can’t steal your business relationships when they leave.
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Customer Success Story
See How Awake Us Now Connects Pastors With Parishioners Via Community Phone
Awake Us Now
“Lord this is literally an answer to prayer.”
Some business risks come from within
- Team members leave customers hanging. No way to know if urgent calls are being ignored or handled poorly.
- Employees steal customers. Team members use personal phones to build relationships, then take customers when they quit.
- No control over your brand. Can’t ensure customers get consistent, professional service from every team member.
With Community Phone, ensure your customer experience is protected
- Track every customer interaction.
- Make sure your team members are replying to customers reliably.
- Lock down customer access.
- All customer communications go through business lines that you control, not employee personal phones.
- Protect your brand.
- Ensure every customer interaction meets your standards and maintains professional consistency.
Customers Love Us
- Customers Nationwide
- 25,000+
- 4.6 stars across 700+ reviews
Frequently asked questions
Have a different question and can’t find the answer you’re looking for?
Reach out to our support team by calling us at (866) 969-4886.
- How do I prevent employees from stealing customers?
- All customer communications go through your business phone system. When employees leave, they lose access to customer contacts and communication history.
- Can I see if team members are ignoring customers?
- Yes. Track response times, missed calls, and follow-up activity to ensure customers get proper attention from your team.
- What happens to customer relationships when employees quit?
- You retain complete control. Customer phone numbers, communication history, and relationships stay with your business, not the departing employee.
- How do I ensure consistent customer service quality?
- Monitor all customer interactions, response times, and communication patterns to identify and address service quality issues.
Take Control of Your Customer Relationships
Stop worrying about employees stealing customers or leaving them hanging.
Ready for phone service that actually works? Talk to our team—real humans, under 2-minute wait times.
