Forbes4.8Named Best Home Phone Service of 2026

Reliable home phone service in Connecticut

Get clear calls from the Litchfield Hills to the Quiet Corner, even in a power outage. Just enter your address to confirm we cover you.

Connecticut’s landlines are being retired

There’s a simple way to keep your home phone

Frontier has been retiring parts of its traditional landline network in Connecticut. Since March 2025, companies like Frontier haven’t had to file advance notices with the FCC for these retirements.* Community Phone is a home phone that just works, without phone lines or internet. Plug it in, listen for the dial tone, and start making calls.

*Sources: Frontier network-change notice CCBFTR02243; FCC DA 25-252.

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29,000

Calls from Connecticut customers every month

100+

Connecticut towns and cities with Community Phone customers

4 of 4

Connecticut area codes have Community Phone customers

2,500+

Spam calls blocked per month in Connecticut

Verified reviews from real Community Phone customers

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“We dropped our internet phone service because of the cost. My husband is 86 and a cell phone wasn’t an option. Community Phone came very quickly, and it was so easy to set up. We are very happy with our choice.”

Cheryl
Community Phone Customer
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Community Phone was courteous, time efficient, and gave me personal attention. Thank you!”

Roberta
CT
Trustpilot

“We had to give up on our landline because of breakdowns and increasing rates. Community was just what we wanted. We kept our number, have great service, and it is more affordable!”

Tony
Community Phone Customer
Trustpilot

“We dropped our internet phone service because of the cost. My husband is 86 and a cell phone wasn’t an option. Community Phone came very quickly, and it was so easy to set up. We are very happy with our choice.”

Cheryl
Community Phone Customer
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Community Phone was courteous, time efficient, and gave me personal attention. Thank you!”

Roberta
CT
Trustpilot

“We had to give up on our landline because of breakdowns and increasing rates. Community was just what we wanted. We kept our number, have great service, and it is more affordable!”

Tony
Community Phone Customer
Trustpilot

“We dropped our internet phone service because of the cost. My husband is 86 and a cell phone wasn’t an option. Community Phone came very quickly, and it was so easy to set up. We are very happy with our choice.”

Cheryl
Community Phone Customer
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Community Phone was courteous, time efficient, and gave me personal attention. Thank you!”

Roberta
CT
Trustpilot

“We had to give up on our landline because of breakdowns and increasing rates. Community was just what we wanted. We kept our number, have great service, and it is more affordable!”

Tony
Community Phone Customer
Trustpilot

Cities we serve

Community Phone service across Connecticut

We serve 100+ towns and cities throughout the Constitution State. Find yours:

Don’t see where you live? Community Phone is in small towns and big cities all over Connecticut. Just enter your street address above to find out if we cover you.

Confirm Coverage
BridgeportStamfordNew HavenHartfordWaterburyNorwalkDanburyNew BritainBristolMeridenWest HavenMilfordMiddletownNorwichSheltonTorringtonEast HartfordEnfieldTrumbullCheshireGreenwichFairfieldWest HartfordHamdenManchesterStratfordWallingfordGrotonVernonWethersfieldNew LondonGlastonburySouthingtonNaugatuckNewingtonWindsorFarmingtonGuilfordSimsburyAvon

Keep the same phone and number with no new tech to learn.

Community Phone isn’t a landline. But you pick it up the same way, dial it the same way, and keep the parts that matter to you.

You get

  • Your existing number and handset, if you want to keep them
  • Plug-in setup in 30 seconds, no technician
  • Unlimited nationwide calling
  • Spam and scam-call blocking

You avoid

  • Switching to a cellphone
  • Shutdown disruptions
  • Contracts or hidden fees
  • Having to buy a new phone
Find Your Plan
Two people talking in a living room with a cordless home phone nearby

Built for Connecticut

Connecticut is unpredictable. Your phone shouldn’t be.

Storms cut off power, especially in winter

Since 1980, Connecticut has faced 45 separate billion-dollar weather disasters, 17 of them winter storms. Isaias cut power to over 600,000 customers in 2020.* Community Phone’s backup battery keeps your phone working for 26 hours without power.

*Sources: NOAA NCEI, Connecticut disaster summary, 1980–2024; CT PURA, Docket 20-08-03.

Home phone isn’t a given

More than 85,000 Connecticut households have no internet subscription, and 162,000 more rely on a cell plan as their only internet.* Community Phone’s industrial-grade antennas provide strong coverage with no internet, even where cell phones struggle to hold a signal.

*Source: U.S. Census Bureau, American Community Survey 2024 one-year estimates, Connecticut.

Connecticut is a target for senior fraud

Connecticut residents over 60 reported more than $73 million in fraud losses in 2025.* On average, Community Phone blocks 2,000+ scam calls per month in Connecticut. For customers using the robocall filter, 56% of all incoming calls were caught as spam.

*Source: FBI Internet Crime Complaint Center, 2025 Annual Report.

Phone repairs take far too long

Frontier failed to meet Connecticut’s 24-hour repair standard for more than 40 separate months, leading to a $2.5 million fine. With Community Phone there’s no wire to repair or technician to wait for. If you need help, talk to a real person in under a minute. No robots.*

*Source: Connecticut Public Utilities Regulatory Authority, Docket 24-01-15, July 2024.

Connecticut’s phone rates keep going up

Connecticut deregulated phone prices in 1994, and most phone service has no state-approved rate now.* There’s no cap on internet-based phone service either; rates jump when promos end. Community Phone has a Three-Year Price Lock, no contract or hidden fees.

*Sources: Connecticut Public Act 94-83. Connecticut Public Utilities Regulatory Authority.

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Connecticut phone fact

The world’s first telephone directory was issued in New Haven on February 21, 1878. It was one page with 50 names and no telephone numbers; callers asked an operator to make the connection.

Connecticut was so eager to connect communities it literally invented the phone book. Today, more than 470,000 Connecticut homes still have a home phone.* You can keep yours.

*Source: 2026 FCC Voice Telephone Services report, data as of December 31, 2024.

Frequently asked questions about Community Phone in Connecticut

Frontier has been retiring parts of its traditional landline network in Connecticut. There is no single date when service will end statewide, so the timing depends on where you live. When a retirement would permanently end telephone service, Frontier must notify affected customers and obtain FCC authorization. Customers may be asked to switch to fiber, wireless, or another available phone service. Community Phone doesn’t use copper wire or internet, so none of this affects your service.

*Sources: Frontier network-change notice CCBFTR02243; 47 CFR §63.71.

We have customers in 100+ Connecticut cities and towns, across all 4 of the state’s area codes. Just enter your exact address and we’ll make sure there’s strong coverage where you live. The Phone Base uses industrial-grade antennas to pull in the strongest local tower, so calls stay clear even in rural areas where cell service is spotty. We confirm you have strong service before we ship anything. But if you still wind up feeling you’re not getting the coverage you expected, we’ll give you a full refund.

No, Community Phone is not a cell phone. It’s a home phone that sits on your table and plugs into a power outlet. Community Phone’s industrial-grade antennas pull in the strongest local tower, so calls stay clear where cell phones get spotty service.

Community Phone’s Home Plan starts at $45/mo, or $41.25/mo on the annual plan.
We also offer two other plans for your home:

Home Premium adds features such as call forwarding, number blocking and voicemail you can read as texts. It’s $59/mo, or $54.10/mo on the annual plan.

Loved Ones adds features such as voicemail transcriptions and managing an allowed list of trusted numbers. It’s $89/mo, or $81.60/mo on the annual plan.

The annual version of every plan includes one month free. Your rate is covered by our Three-Year Price Lock, and there’s no contract, so you can cancel anytime. Traditional providers lock you into long contracts and nickel-and-dime you with hidden fees. We don’t do either.

Before you pay a thing, we’ll confirm that you have strong coverage at your address. If you don’t, you get your money back.

Yes, you can keep your number and area code if you want to. We have customers across all 4 of Connecticut’s area codes. If you decide to keep your number, we’ll help you transfer it over. We’ll call your phone company for you if we can. If your carrier needs to get the transfer PIN directly from you, keep your last phone bill handy and we’ll walk you through the call.

Easier than you think. All you need is a power outlet and, if you’re keeping your number, a recent phone bill.

  1. We ship you the Phone Base. One dedicated representative handles your switch from start to finish.
  2. Plug it into a power outlet and wait for the dial tone. 30 seconds, no tools, no technician, no internet.
  3. Plug in the phone you already have. If you like your handset, keep it.
  4. Keep your number. We’ll transfer it for you. If your carrier needs a transfer PIN, we’ll walk you through that call.

Chances are, we’re already in your Connecticut neighborhood.

Whether you’re calling family from a dairy farm outside Lebanon or checking in on your mom from a front porch in New Haven, you get the same dial tone. Confirm coverage at your address.

Call (866) 969-4886