Forbes4.8Named Best Home Phone Service of 2026

Reliable home phone service in Illinois

Get clear calls from the rural Shawnee Hills to downtown Chicago, even in a power outage. Just enter your address to confirm we cover you.

Landlines in Illinois are being retired

There’s a simple way to keep your home phone

AT&T has told its Illinois customers that traditional home phone service ends on or after March 15, 2027. The company stopped taking new orders in October 2025, and current customers can no longer make changes to those lines.* Community Phone is a home phone that just works, without phone lines or internet. Plug it in, listen for the dial tone, and start making calls.

*Sources: AT&T customer letter, 3/20/26; Illinois CUB, landline Q&A, 3/16/26.

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145,000

Calls from Illinois customers every month

300+

Illinois towns and cities with Community Phone customers

16 of 17

Illinois area codes have Community Phone customers

15,000+

Spam calls blocked per month in Illinois

Verified reviews from real Illinoisans

Read More Reviews

“The ease of getting things done was refreshing.”

Arthur
IL
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Their support team was wonderful and answered all our questions. The phone service is great.”

Catherine
IL
Trustpilot

“Your team responds quickly and provides great information to help answer my questions.”

John
IL
Trustpilot

“The ease of getting things done was refreshing.”

Arthur
IL
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Their support team was wonderful and answered all our questions. The phone service is great.”

Catherine
IL
Trustpilot

“Your team responds quickly and provides great information to help answer my questions.”

John
IL
Trustpilot

“The ease of getting things done was refreshing.”

Arthur
IL
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Their support team was wonderful and answered all our questions. The phone service is great.”

Catherine
IL
Trustpilot

“Your team responds quickly and provides great information to help answer my questions.”

John
IL
Trustpilot

Cities we serve

Community Phone service across Illinois

We serve 300+ towns and cities throughout the Prairie State. Find yours:

Don’t see where you live? Community Phone is in small towns and big cities all over Illinois. Just enter your street address above to find out if we cover you.

Confirm Coverage
ChicagoAuroraRockfordJolietNapervilleSpringfieldPeoriaElginCiceroWaukeganChampaignBloomingtonEvanstonDecaturSchaumburgBellevilleBerwynNormalWheatonDeKalbArlington HeightsBolingbrookSkokiePalatineDes PlainesOrland ParkTinley ParkOak LawnUrbanaKankakeeRock IslandMolineCarbondaleQuincyLisleDowners GroveGalesburgAltonDanvilleEdwardsville

Keep the same phone and number with no new tech to learn.

Community Phone isn’t a landline. But you pick it up the same way, dial it the same way, and keep the parts that matter to you.

You get

  • Your existing number and handset, if you want to keep them
  • Plug-in setup in 30 seconds, no technician
  • Unlimited nationwide calling
  • Spam and scam-call blocking

You avoid

  • Switching to a cellphone
  • Shutdown disruptions
  • Contracts or hidden fees
  • Having to buy a new phone
Find Your Plan
Two people talking in a living room with a cordless home phone nearby

Built for Illinois

Illinois is unpredictable. Your phone shouldn’t be.

Storms cut off power without warning

Illinois led the country in tornadoes in 2023 and 2025.* In August 2026, one round of storms cut power to more than 530,000 homes and businesses in northern Illinois. Community Phone’s backup battery keeps your phone working for 26 hours without power.

*Sources: NOAA Storm Prediction Center. Illinois State Climatologist.

Home internet isn’t a given

More than 1 million Illinois households have no internet subscription or rely on a cell plan alone for internet.* Community Phone’s industrial-grade antennas provide strong coverage with no internet, even where cell phones struggle to hold a signal.

*Source: U.S. Census Bureau, American Community Survey 2024 one-year estimates, Table S2801, Illinois.

Illinois is a top target for senior fraud

Illinoisans over 60 reported nearly $190 million in fraud losses in 2025.* On average, Community Phone blocks 15,000+ scam calls per month in Illinois. For customers using the robocall filter, 51% of all incoming calls were caught as spam.

*Source: FBI Internet Crime Complaint Center, 2025 Annual Report.

Illinois rolled back landline protections

Since 2017, customers can only contest a landline shutoff from AT&T after they get a notice. With Community Phone there’s no wire to repair or technician to wait for. If you need help, talk to a real person in under a minute. No robots.

*Sources: Illinois Telecommunications Act rewrite, Senate Bill 1839, 2017. Citizens Utility Board of Illinois.

Illinois’s phone rates keep going up

Illinois once froze the prices of AT&T’s cheapest home phone plans. In 2017, the General Assembly let AT&T drop those plans. There’s no cap on internet-based phone service either; rates jump when promos end. Community Phone has a Three-Year Price Lock, no contract or hidden fees.

*Source: Citizens Utility Board of Illinois.

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Illinois phone fact

At its 20th century peak, Cicero’s Hawthorne Works supplied roughly 90% of America’s telephone equipment. The 100-acre plant employed more than 40,000 people, helping Cicero earn the nickname “electrical capital of America.”

Illinois helped generations of Americans stay in touch. Today, more than 830,000 Illinois homes still have a home phone.* You can keep yours.

*Source: 2026 FCC Voice Telephone Services report, data as of December 31, 2024.

Frequently asked questions about Community Phone in Illinois

AT&T has notified Illinois customers that its traditional Residential Local Service will be discontinued on or after March 15, 2027. The company stopped selling it to new customers in October 2025, and existing customers can no longer change their service or take it with them if they move. Affected customers may be asked to switch to fiber, wireless, or one of AT&T’s digital phone plans. Community Phone doesn’t use copper wire or internet, so none of this affects your service.

*Sources: AT&T customer letter, 3/20/26; Illinois CUB, landline Q&A, 3/16/26.

We have customers in 300+ Illinois cities and towns, across 16 of the state’s 17 area codes. Just enter your exact address and we’ll make sure there’s strong coverage where you live. The Phone Base uses industrial-grade antennas to pull in the strongest local tower, so calls stay clear even in rural areas where cell service is spotty. We confirm you have strong service before we ship anything. But if you still wind up feeling you’re not getting the coverage you expected, we’ll give you a full refund.

No, Community Phone is not a cell phone. It’s a home phone that sits on your table and plugs into a power outlet. Community Phone’s industrial-grade antennas pull in the strongest local tower, so calls stay clear where cell phones get spotty service.

Community Phone’s Home Plan starts at $45/mo, or $41.25/mo on the annual plan.
We also offer two other plans for your home:

Home Premium adds features such as call forwarding, number blocking and voicemail you can read as texts. It’s $59/mo, or $54.10/mo on the annual plan.

Loved Ones adds features such as voicemail transcriptions and managing an allowed list of trusted numbers. It’s $89/mo, or $81.60/mo on the annual plan.

The annual version of every plan includes one month free. Your rate is covered by our Three-Year Price Lock, and there’s no contract, so you can cancel anytime. Traditional providers lock you into long contracts and nickel-and-dime you with hidden fees. We don’t do either.

Before you pay a thing, we’ll confirm that you have strong coverage at your address. If you don’t, you get your money back.

Yes, you can keep your number and area code if you want to. We have customers across 16 of Illinois’s 17 area codes. If you decide to keep your number, we’ll help you transfer it over. We’ll call your phone company for you if we can. If your carrier needs to get the transfer PIN directly from you, keep your last phone bill handy and we’ll walk you through the call.

Easier than you think. All you need is a power outlet and, if you’re keeping your number, a recent phone bill.

  1. We ship you the Phone Base. One dedicated representative handles your switch from start to finish.
  2. Plug it into a power outlet and wait for the dial tone. 30 seconds, no tools, no technician, no internet.
  3. Plug in the phone you already have. If you like your handset, keep it.
  4. Keep your number. We’ll transfer it for you. If your carrier needs a transfer PIN, we’ll walk you through that call.

Chances are, we’re already in your Illinois neighborhood.

Whether you’re calling family from a farmhouse outside Galesburg or checking in on your mom from a two-flat on the Northwest Side, you get the same dial tone. Confirm coverage at your address.

Call (866) 969-4886