4.8Named Best Home Phone Service of 2026Get clear calls from the Frank Church Wilderness to downtown Boise, even in a power outage. Just enter your address to confirm we cover you.
Idaho’s landlines are being retired
CenturyLink has been shutting down parts of its traditional landline network in Idaho, one area at a time. Since March 2025, companies like CenturyLink haven’t had to file advance notices with the FCC for these retirements.* Community Phone is a home phone that just works, without phone lines or internet. Plug it in, listen for the dial tone, and start making calls.
*Sources: CenturyLink copper-retirement notice 902; FCC DA 25-252.
19,000+
Calls from Idaho customers every month
70+
Idaho towns and cities with Community Phone customers
2 of 2
Idaho area codes have Community Phone customers
1,300+
Spam calls blocked per month in Idaho
“We had to give up on our landline because of breakdowns and increasing rates. Community was just what we wanted. We kept our number, have great service, and it is more affordable!”
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“The representative at Community Phone was kind and gracious and helped me transfer my number over. It went very smooth.”
“Everything is in good working order.”
“We had to give up on our landline because of breakdowns and increasing rates. Community was just what we wanted. We kept our number, have great service, and it is more affordable!”
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“The representative at Community Phone was kind and gracious and helped me transfer my number over. It went very smooth.”
“Everything is in good working order.”
“We had to give up on our landline because of breakdowns and increasing rates. Community was just what we wanted. We kept our number, have great service, and it is more affordable!”
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“The representative at Community Phone was kind and gracious and helped me transfer my number over. It went very smooth.”
“Everything is in good working order.”
Cities we serve
We serve towns and cities throughout the Gem State. Find yours:
Don’t see where you live? Community Phone is in small towns and big cities all over Idaho. Just enter your street address above to find out if we cover you.
Community Phone isn’t a landline. But you pick it up the same way, dial it the same way, and keep the parts that matter to you.
Built for Idaho
Idaho Power cuts power when fire risk is high. During fire season it also stops power lines from switching themselves back on after an outage.* Community Phone’s backup battery keeps your phone working for 26 hours without power.
*Source: Idaho Power, wildfire safety and Public Safety Power Shutoff program.
More than 53,000 Idaho households have no internet subscription. The state says the mountains make rural homes hard to reach with a wire.* Community Phone’s industrial-grade antennas provide strong coverage with no internet, even where cell phones struggle to hold a signal.
*Sources: Census ACS 2024 1-year, B28002; Link Up Idaho Five-Year Plan, 2023.
Idahoans over 60 reported more than $37 million in fraud losses in 2025.* On average, Community Phone blocks 1,200+ scam calls per month in Idaho. For customers using the robocall filter, 39% of all incoming calls were caught as spam.
*Sources: FBI Internet Crime Complaint Center, 2025 Annual Report and 2024 Annual Report.
Idaho requires most phone outages to be fixed within 48 hours. But a Friday outage can go unfixed until Tuesday evening.* With Community Phone there’s no wire to repair or technician to wait for. If you need help, talk to a real person in under a minute. No robots.
*Source: Idaho Public Utilities Commission, IDAPA 31.41.01.502.
Idaho deregulated the big phone companies in 2005. They can raise your rate with no approval on 10 days’ notice.* Internet-based phone service has no price cap either; rates jump when promos end. Community Phone has a Three-Year Price Lock, no contract or hidden fees.
*Sources: Idaho Public Utilities Commission, IDAPA 31.41.01.604. Idaho Code § 62-605, as amended by House Bill 224, 2005.
Idaho phone fact
Until 1990, families in Idaho’s Salmon River canyon still used hand-cranked telephones. Each household had its own pattern of long and short rings, and an operator in Salmon connected them to the outside world. It was America’s last known hand-cranked telephone system.*
Idahoans have always found a way to stay connected to their neighbors. Today, more than 85,000 Idaho homes still have a home phone.* You can keep yours.
*Source: 2026 FCC Voice Telephone Services report, data as of December 31, 2024.
CenturyLink has been retiring parts of its traditional landline network in Idaho, one local area at a time. There is no single date when service will end statewide, so the timing depends on where you live. When a retirement would permanently end telephone service, CenturyLink must notify affected customers and obtain FCC authorization. Customers may be asked to switch to fiber, wireless, or another available phone service. Community Phone doesn’t use copper wire or internet, so none of this affects your service.
*Sources: CenturyLink copper-retirement notice 902; 47 CFR §63.71.
We have customers in 70+ Idaho cities and towns, across both of the state’s area codes. Just enter your exact address and we’ll make sure there’s strong coverage where you live. The Phone Base uses industrial-grade antennas to pull in the strongest local tower, so calls stay clear even in rural areas where cell service is spotty. We confirm you have strong service before we ship anything. But if you still wind up feeling you’re not getting the coverage you expected, we’ll give you a full refund.
No, Community Phone is not a cell phone. It’s a home phone that sits on your table and plugs into a power outlet. Community Phone’s industrial-grade antennas pull in the strongest local tower, so calls stay clear where cell phones get spotty service.
Community Phone’s Home Plan starts at $45/mo, or $41.25/mo on the annual plan.
We also offer two other plans for your home:
Home Premium adds features such as call forwarding, number blocking and voicemail you can read as texts. It’s $59/mo, or $54.10/mo on the annual plan.
Loved Ones adds features such as voicemail transcriptions and managing an allowed list of trusted numbers. It’s $89/mo, or $81.60/mo on the annual plan.
The annual version of every plan includes one month free. Your rate is covered by our Three-Year Price Lock, and there’s no contract, so you can cancel anytime. Traditional providers lock you into long contracts and nickel-and-dime you with hidden fees. We don’t do either.
Before you pay a thing, we’ll confirm that you have strong coverage at your address. If you don’t, you get your money back.
Yes, you can keep your number and area code if you want to. We have customers in both of Idaho’s area codes. If you decide to keep your number, we’ll help you transfer it over. We’ll call your phone company for you if we can. If your carrier needs to get the transfer PIN directly from you, keep your last phone bill handy and we’ll walk you through the call.
Easier than you think. All you need is a power outlet and, if you’re keeping your number, a recent phone bill.
Whether you’re calling family from a potato farm outside Blackfoot or checking in on your mom from a cabin on Lake Coeur d’Alene, you get the same dial tone. Confirm coverage at your address.
