“I love the equipment, customer support, and no-hassle phone service.”
JP
MA
4.8Named Best Home Phone Service of 2026Reliable home phone service in Massachusetts
Get clear calls from the Berkshires to the Cape, even in a power outage. Just enter your address to confirm we cover you.
Landlines in Massachusetts are being retired
There’s a simple way to keep your home phone
Verizon has been shutting down parts of its traditional landline network in Massachusetts, one area at a time. Since March 2025, companies like Verizon haven’t had to file advance notices with the FCC for these retirements.* Community Phone is a home phone that just works, without phone lines or internet. Plug it in, listen for the dial tone, and start making calls.
*Sources: Verizon copper-retirement notice 2025-02-A-MA; FCC DA 25-252.
35,000
Calls from Massachusetts customers every month
100+
Massachusetts towns and cities with Community Phone customers
9 of 9
Massachusetts area codes have Community Phone customers
3,200+
Spam calls blocked per month in Massachusetts
Verified reviews from real Massachusetts customers
Read More Reviews
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“I am truly loving this service.”
Delores
MA
“The customer service was outstanding.”
Karen
MA
“I love the equipment, customer support, and no-hassle phone service.”
JP
MA
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“I am truly loving this service.”
Delores
MA
“The customer service was outstanding.”
Karen
MA
“I love the equipment, customer support, and no-hassle phone service.”
JP
MA
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“I am truly loving this service.”
Delores
MA
“The customer service was outstanding.”
Karen
MA
Cities we serve
Community Phone service across Massachusetts
We serve 100+ towns and cities throughout the Bay State. Find yours:
Don’t see where you live? Community Phone is in small towns and big cities all over Massachusetts. Just enter your street address above to find out if we cover you.
BostonWorcesterSpringfieldCambridgeLowellBrocktonQuincyLynnNew BedfordFall RiverSomervilleLawrenceNewtonFraminghamMedfordPeabodyChicopeeRevereEverettMethuenWalthamHaverhillMaldenBrooklinePlymouthWeymouthBraintreeTauntonArlingtonBeverlyMarlboroughWoburnPittsfieldBarnstableAttleboroLeominsterAndoverNatickChelmsfordNeedham
Keep the same phone and number with no new tech to learn.
Community Phone isn’t a landline. But you pick it up the same way, dial it the same way, and keep the parts that matter to you.
You get
- Your existing number and handset, if you want to keep them
- Plug-in setup in 30 seconds, no technician
- Unlimited nationwide calling
- Spam and scam-call blocking
You avoid
- Switching to a cellphone
- Shutdown disruptions
- Contracts or hidden fees
- Having to buy a new phone
Built for Massachusetts
Massachusetts is unpredictable. Your phone shouldn’t be.
Trees and storms damage power lines
Falling trees are the top cause of outages in Massachusetts. Nor’easters, ice storms, and hurricanes are three ways to bring them down. A 2026 blizzard cut power to 230,000 homes.* Community Phone’s backup battery keeps your phone working for 26 hours without power.
*Sources: Massachusetts Grid Modernization Advisory Council. Eversource.
Home internet isn’t a given
More than 156,000 Massachusetts households have no internet subscription, and another 307,000 use a cell plan as their only internet.* Community Phone’s industrial-grade antennas provide strong coverage with no internet, even where cell phones struggle to hold a signal.
*Source: U.S. Census Bureau, American Community Survey 2024 one-year estimates, Massachusetts.
Massachusetts is a top target for senior fraud
Massachusetts residents over 60 reported more than $113 million in fraud losses in 2025.* On average, Community Phone blocks 3,000+ scam calls per month in Massachusetts. For customers using the robocall filter, 50% of all incoming calls were caught as spam.
*Source: FBI Internet Crime Complaint Center, 2025 Annual Report.
Phone repairs take far too long
Massachusetts sets no repair deadlines for outages. Instead, Verizon just reports a statewide average.* With Community Phone there’s no wire to repair or technician to wait for. If you need help, talk to a real person in under a minute. No robots.
*Sources: Verizon Massachusetts Retail Service Quality Plan. Massachusetts Department of Telecommunications and Cable.
Massachusetts phone rates keep going up
Massachusetts capped basic home phone rates in 1995 and again in 2002. Both caps have long since expired.* There’s no cap on internet-based phone service either; rates jump when promos end. Community Phone has a Three-Year Price Lock, no contract or hidden fees.
*Sources: Massachusetts Department of Public Utilities, D.P.U. 94-50 and D.T.E. 01-31.
Massachusetts phone fact
In a Boston boardinghouse on March 10, 1876, Alexander Graham Bell made a call to Thomas Watson in another room: “Mr. Watson, come here, I want to see you.” It was the first intelligible sentence ever transmitted by telephone.
People in Massachusetts have always been first in line to make connection easier. Today, more than 965,000 Massachusetts homes still have a home phone.* You can keep yours.
*Source: 2026 FCC Voice Telephone Services report, data as of December 31, 2024.
Frequently asked questions about Community Phone in Massachusetts
Verizon has been retiring parts of its traditional landline network in Massachusetts, one local area at a time. There is no single date when service will end statewide, so the timing depends on where you live. When a retirement would permanently end telephone service, Verizon must notify affected customers and obtain FCC authorization. Customers may be asked to switch to fiber, wireless, or another available phone service. Community Phone doesn’t use copper wire or internet, so none of this affects your service.
*Sources: Verizon, 2025-02-A-MA and customer notice, 9/8/26; FCC 26-19.
We have customers in 100+ Massachusetts cities and towns, across all 9 of the state’s area codes. Just enter your exact address and we’ll make sure there’s strong coverage where you live. The Phone Base uses industrial-grade antennas to pull in the strongest local tower, so calls stay clear even in rural areas where cell service is spotty. We confirm you have strong service before we ship anything. But if you still wind up feeling you’re not getting the coverage you expected, we’ll give you a full refund.
No, Community Phone is not a cell phone. It’s a home phone that sits on your table and plugs into a power outlet. Community Phone’s industrial-grade antennas pull in the strongest local tower, so calls stay clear where cell phones get spotty service.
Community Phone’s Home Plan starts at $45/mo, or $41.25/mo on the annual plan.
We also offer two other plans for your home:
Home Premium adds features such as call forwarding, number blocking and voicemail you can read as texts. It’s $59/mo, or $54.10/mo on the annual plan.
Loved Ones adds features such as voicemail transcriptions and managing an allowed list of trusted numbers. It’s $89/mo, or $81.60/mo on the annual plan.
The annual version of every plan includes one month free. Your rate is covered by our Three-Year Price Lock, and there’s no contract, so you can cancel anytime. Traditional providers lock you into long contracts and nickel-and-dime you with hidden fees. We don’t do either.
Before you pay a thing, we’ll confirm that you have strong coverage at your address. If you don’t, you get your money back.
Yes, you can keep your number and area code if you want to. We have customers across all 9 area codes in Massachusetts. If you decide to keep your number, we’ll help you transfer it over. We’ll call your phone company for you if we can. If your carrier needs to get the transfer PIN directly from you, keep your last phone bill handy and we’ll walk you through the call.
Easier than you think. All you need is a power outlet and, if you’re keeping your number, a recent phone bill.
- We ship you the Phone Base. One dedicated representative handles your switch from start to finish.
- Plug it into a power outlet and wait for the dial tone. 30 seconds, no tools, no technician, no internet.
- Plug in the phone you already have. If you like your handset, keep it.
- Keep your number. We’ll transfer it for you. If your carrier needs a transfer PIN, we’ll walk you through that call.
Chances are, we’re already in your Massachusetts neighborhood.
Whether you’re calling family from a farmhouse in Franklin County or checking in on your mom from a three-decker in Worcester, you get the same dial tone. Confirm coverage at your address.