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Community Phone vs. RingCentral

RingCentral’s phones run on the internet, so if it goes down, calls don’t go through. Community Phone is built for small businesses and does not tie calls to the internet.
Trustpilot ratings: Community Phone vs. RingCentral

As Seen In

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Feature comparison

RingCentral offers features designed for large enterprises. Those features depend on the internet. Community Phone offers the features small businesses need, without tying calls to the internet.

RingCentral

Works without internet

Yes
No

Trustpilot rating

4.7 / 5
2.2 / 5

Cost

From $69/month
$30/user/month

Ideal customer

Small businesses like Mayberry’s Garage
Enterprises like Office Depot

Hear from members of our community

Sonoita-Elgin Fire District’s Story

The Sonoita-Elgin Fire District is a team of firefighters and emergency personnel who keep people safe across 700 miles of rural Arizona. Their team of 30 fields emergency calls every day using Community Phone.

Why people switch

Thousands of people have moved to Community Phone

  • True reliability, not internet-dependent

    Community Phone provides phone service that works even when your internet is down or power is out, thanks to the backup battery in our hardware. Learn more

    RingCentral: RingCentral relies entirely on your internet connection. If your internet goes down, so does your phone service.

  • Friendly customer support

    Community Phone believes in its customer support experience so much that it displays the real, live customer wait times on its website.

    RingCentral: RingCentral has phone trees and thousands of support agents.

  • Plug-and-play setup

    Community Phone’s business phone takes no more than 5 minutes to set up, no IT department required.

    RingCentral: RingCentral’s ideal customer has an IT department to help with installation and setup.

  • No long-term contracts or unexpected fees

    Community Phone operates on flexible month-to-month terms with transparent pricing.

    RingCentral: RingCentral typically requires annual contracts and may have additional fees for features and services.

Stories from our community

Read More Reviews

“Community Phone representatives are very helpful and responsive. Setting up the phone is very easy. So glad that we found Community Phone.”

James
Holly, CO
Trustpilot

“The app has been a lifesaver. When my sister gets anxious, her dementia made her call people repeatedly without realizing it. Now I can check her calls, make sure she’s safe, and feel confident she’s doing okay.”

Cathy, Caroline’s Sister
Castle Rock, CO
Trustpilot

“Community Phone made life so much easier for my mom. The phone is simple to use, setup was effortless, and the constant spam calls disappeared. It’s a relief and works perfectly.”

Rhonda, Sally’s Daughter
Lincoln, IL
Trustpilot

We’re probably already in your neighborhood

Community Phone works across all 50 states, and we’re adding coverage every week. Check what’s available at your address in a few seconds.