Community Phone vs. RingCentral
RingCentral is a complex enterprise platform designed for large corporations with dedicated IT teams. Their business phones operate via the internet. That means that if the internet goes down, calls don’t go through. Community Phone is a business phone designed for small businesses who do not want their phone dependent on the internet.
Feature Comparison
RingCentral offers features designed for large enterprises. Those features depend on the internet. Community Phone offers the features small businesses need, without tying calls to the internet.
Calls require good internet
TrustPilot rating
Cost
Ideal customer
Customer Success Story
See How Awake Us Now Connects Pastors With Parishioners Via Community Phone
Awake Us Now
“Lord this is literally an answer to prayer.”
Thousands of people have moved to Community Phone
Here are a few reasons why:
True reliability, not internet-dependent
Community Phone
Provides phone service that works even when your internet is down or power is out, thanks to the backup battery in our hardware. Learn more
RingCentral
Relies entirely on your internet connection. If your internet goes down, so does your phone service.
Friendly customer support
Community Phone
Believes in its customers support experience so much that it displays the real, live customer wait times on its website. Look up at the small clock at the top of the website.
RingCentral
Has phone trees and thousands of support agents.
Plug-and-play setup
Community Phone
Business phone takes no more than 5 minutes to setup, no IT department required.
RingCentral
Ideal customer has an IT department to help with installation and setup.
No long-term contracts or unexpected fees
Community Phone
Operates on flexible month-to-month terms with transparent pricing.
RingCentral
Typically requires annual contracts and may have additional fees for features and services.
