Community Phone vs. Comcast Business

Comcast Business offers a basic business dial tone that depends on the internet. That means that if the internet goes down, calls don’t go through. Community Phone offers a business phone that does not require internet and has all of the features a small business needs, like call forwarding and SMS.

Community Phone vs. Comcast Business

Feature Comparison

Comcast Business offers phone service that depends on the internet. It does not come with many features. Community Phone has more features and does not depend on the internet.

Calls require good internet

Community Phone
No
Comcast Business
Yes

TrustPilot rating

Community Phone
4.6 / 5
Comcast Business
1.2 / 5

Cost

Community Phone
$69/month total
Comcast Business
$65/user/month

Ideal customer

Community Phone
Small businesses who need reliable calling
Comcast Business
Businesses who operate behind a computer with great internet

Can bundle with internet

Community Phone
No
Comcast Business
Yes

Customer Success Story

See How Awake Us Now Connects Pastors With Parishioners Via Community Phone

Awake Us Now

Awake Us Now

Lord this is literally an answer to prayer.

Thousands of people have moved to Community Phone

Here are a few reasons why:

True reliability, not internet-dependent

Community Phone

Provides phone service that works even when your internet is down or power is out, thanks to the backup battery in our hardware. Learn more

Comcast Business

Comcast Business relies entirely on your internet connection. If your internet goes down, so does your phone service.

Friendly customer support

Community Phone

Believes in its customers support experience so much that it displays the real, live customer wait times on its website. Look up at the small clock at the top of the website.

Comcast Business

Comcast has phone trees and thousands of support agents.

Plug-and-play setup

Community Phone

Business phone takes no more than 5 minutes to setup, no IT department required.

Comcast Business

Comcast Business’s ideal customer has time to spend on a technician installing their phones.

No long-term contracts or unexpected fees

Community Phone

Operates on flexible month-to-month terms with transparent pricing.

Comcast Business

Comcast Business typically requires annual contracts and may have additional fees for features and services.

Features that empower your business

Community Phone

Community Phone offers call routing to make sure calls get to the right person on your team, automatic SMS, and call forwarding, among other business features.

Comcast Business

Comcast Business only offers a dial tone.