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Community Phone vs. AT&T Business

AT&T is moving customers to internet-based phones, so if the internet goes down, calls don’t go through. Community Phone does not need internet and includes call forwarding and SMS.
Trustpilot ratings: Community Phone vs. AT&T Business

As Seen In

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Feature comparison

AT&T offers traditional landlines in some areas. In most of the US, they are transitioning customers to internet-based phones (VoIP). AT&T does not come with features other than a dial tone. Community Phone has more features and does not depend on the internet.

AT&T Business

Works without internet

Yes
No

Trustpilot rating

4.7 / 5
1.3 / 5

Cost

From $69/month
Up to $200/month/line

Ideal customer

Small businesses that need reliable calling
Businesses that operate behind a computer with great internet

Can bundle with internet

No
Yes

Hear from members of our community

Sonoita-Elgin Fire District’s Story

The Sonoita-Elgin Fire District is a team of firefighters and emergency personnel who keep people safe across 700 miles of rural Arizona. Their team of 30 fields emergency calls every day using Community Phone.

Why people switch

Thousands of people have moved to Community Phone

  • True reliability, not internet-dependent

    Community Phone provides phone service that works even when your internet is down or power is out, thanks to the backup battery in our hardware. Learn more

    AT&T Business: AT&T typically relies on your internet connection. If your internet goes down, so does your phone service.

  • Friendly customer support

    Community Phone believes in its customer support experience so much that it displays the real, live customer wait times on its website.

    AT&T Business: AT&T has phone trees and thousands of support agents.

  • Plug-and-play setup

    Community Phone’s business phone takes no more than 5 minutes to set up, no IT department required.

    AT&T Business: AT&T often requires a technician visit to install service.

  • No long-term contracts or unexpected fees

    Community Phone operates on flexible month-to-month terms with transparent pricing.

    AT&T Business: AT&T typically requires annual contracts and may have additional fees for features and services.

  • Features that empower your business

    Community Phone offers call routing to make sure calls get to the right person on your team, automatic SMS, and call forwarding, among other business features.

    AT&T Business: AT&T Business only offers a dial tone.

Stories from our community

Read More Reviews

“Community Phone representatives are very helpful and responsive. Setting up the phone is very easy. So glad that we found Community Phone.”

James
Holly, CO
Trustpilot

“The app has been a lifesaver. When my sister gets anxious, her dementia made her call people repeatedly without realizing it. Now I can check her calls, make sure she’s safe, and feel confident she’s doing okay.”

Cathy, Caroline’s Sister
Castle Rock, CO
Trustpilot

“Community Phone made life so much easier for my mom. The phone is simple to use, setup was effortless, and the constant spam calls disappeared. It’s a relief and works perfectly.”

Rhonda, Sally’s Daughter
Lincoln, IL
Trustpilot

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Community Phone works across all 50 states, and we’re adding coverage every week. Check what’s available at your address in a few seconds.