Community Phone vs. AT&T Business
AT&T is a legacy telecom giant that is moving its customers to internet-based phones. That means that if the internet goes down, calls don’t go through. Community Phone is a modern business phone that does not require internet and has all of the features a small business needs, like call forwarding and SMS.
Feature Comparison
AT&T offers traditional landlines in some areas. In most of the US, they are transitioning customers to internet-based phones (VoIP). AT&T does not come with features other than a dial tone. Community Phone has more features and does not depend on the internet.
Calls require good internet
TrustPilot rating
Cost
Ideal customer
Can bundle with internet
Customer Success Story
See How Coastal Country Real Estate Saves Money, Time, and Headaches with Community Phone
Coastal Country Real Estate
“With Community Phone, I don’t get bounced around to different divisions. You say ‘I can help you,’ not ‘I can’t help you. I have to transfer you.’ I appreciate that immensely.”
Thousands of people have moved to Community Phone
Here are a few reasons why:
True reliability, not internet-dependent
Community Phone
Provides phone service that works even when your internet is down or power is out, thanks to the backup battery in our hardware. Learn more
AT&T
AT&T typically relies on your internet connection. If your internet goes down, so does your phone service.
Friendly customer support
Community Phone
Believes in its customers support experience so much that it displays the real, live customer wait times on its website. Look up at the small clock at the top of the website.
AT&T
AT&T has phone trees and thousands of support agents.
Plug-and-play setup
Community Phone
Community Phone’s business phone takes no more than 5 minutes to setup, no IT department required.
AT&T
AT&T’s ideal customer has time to spend on a technician installing their phones.
No long-term contracts or unexpected fees
Community Phone
Community Phone operates on flexible month-to-month terms with transparent pricing.
AT&T
AT&T typically requires annual contracts and may have additional fees for features and services.
Features that empower your business
Community Phone
Community Phone offers call routing to make sure calls get to the right person on your team, automatic SMS, and call forwarding, among other business features.
AT&T
AT&T Business only offers a dial tone.
