“Your people made my experience wonderful!”
Scott
NY
4.8Named Best Home Phone Service of 2026Reliable home phone service in New York
Get clear calls from the rural North Country to downtown Manhattan, even in a power outage. Just enter your address to confirm we cover you.
New York’s landlines are being retired
There’s a simple way to keep your home phone
Verizon has been shutting down parts of its traditional landline network in New York, one area at a time. Since March 2025, companies like Verizon haven’t had to file advance notices with the FCC for these retirements.* Community Phone is a home phone that just works, without phone lines or internet. Plug it in, listen for the dial tone, and start making calls.
*Sources: Verizon copper-retirement notice 2024-02-A-NY; FCC DA 25-252.
70,000
Calls from New York customers every month
300+
New York towns and cities with Community Phone customers
23 of 23
New York area codes have Community Phone customers
5,300+
Spam calls blocked per month in New York
Verified reviews from real New Yorkers
Read More Reviews
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“I cannot believe how unstressful this has been, from getting updates to keeping my old number. I ordered July 13, it was delivered July 16, and I was using it on July 17. Such great service is unheard of these days!”
Lawrence
NY
“The greatest part of the experience was being able to just take it out the box, plug it in, connect your phone, and it works.”
Larry
NY
“Your people made my experience wonderful!”
Scott
NY
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“I cannot believe how unstressful this has been, from getting updates to keeping my old number. I ordered July 13, it was delivered July 16, and I was using it on July 17. Such great service is unheard of these days!”
Lawrence
NY
“The greatest part of the experience was being able to just take it out the box, plug it in, connect your phone, and it works.”
Larry
NY
“Your people made my experience wonderful!”
Scott
NY
“Nothing about my routine changed. Honestly, that was what sold me.”
See Alford’s Story“I cannot believe how unstressful this has been, from getting updates to keeping my old number. I ordered July 13, it was delivered July 16, and I was using it on July 17. Such great service is unheard of these days!”
Lawrence
NY
“The greatest part of the experience was being able to just take it out the box, plug it in, connect your phone, and it works.”
Larry
NY
Cities we serve
Community Phone service across New York
We serve 300+ towns and cities throughout the Empire State. Find yours:
Don’t see where you live? Community Phone is in small towns and big cities all over New York. Just enter your street address above to find out if we cover you.
New York CityBrooklynQueensManhattanBronxStaten IslandBuffaloYonkersRochesterSyracuseAlbanyNew RochelleMount VernonSchenectadyUticaWhite PlainsHempsteadLevittownTroyNiagara FallsBinghamtonFreeportHicksvilleValley StreamLong BeachRomeIthacaPoughkeepsieNorth TonawandaNewburghMiddletownSaratoga SpringsJamestownAuburnElmiraKingstonWatertownMassapequaPlattsburghBrentwood
Keep the same phone and number with no new tech to learn.
Community Phone isn’t a landline. But you pick it up the same way, dial it the same way, and keep the parts that matter to you.
You get
- Your existing number and handset, if you want to keep them
- Plug-in setup in 30 seconds, no technician
- Unlimited nationwide calling
- Spam and scam-call blocking
You avoid
- Switching to a cellphone
- Shutdown disruptions
- Contracts or hidden fees
- Having to buy a new phone
Built for New York
New York is unpredictable. Your phone shouldn’t be.
Storms cut off service
Major storms knock out New York’s power year after year. In 2024 alone, there were 42 storm-related outages all over the state, and the average outage lasted more than four hours. Community Phone’s backup battery keeps your phone working for 26 hours without power.
*Source: Verizon public network disclosure notices
Home internet isn’t a given
More than one million New York households have no home broadband* and cell service gets spotty in rural areas. Community Phone’s industrial-grade antennas provide strong coverage with no internet, even where cell phones struggle to hold a signal.
*Source: Office of the New York State Comptroller.
New York is a top target for senior fraud
New Yorkers over 60 reported more than $400 million in fraud losses in 2025.* On average, Community Phone blocks 5,000+ scam calls per month in New York. For customers using the robocall filter, 52% of all incoming calls were caught as spam.
*Source: FBI Internet Crime Complaint Center, 2025 Annual Report.
Phone repairs take far too long
New York requires 80% of outages to be fixed within 24 hours; Verizon’s filings put its typical outage at almost two days. With Community Phone there’s no wire to repair or technician to wait for. If you need help, talk to a real person in under a minute. No robots.
*Source: New York Public Service Commission filings.
New York’s phone rates keep going up
New York let Verizon start raising basic phone rates in 2006. In NYC alone, the price of a dial tone climbed 84%.* There’s no cap on internet-based phone service either; rates jump when promos end. Community Phone has a Three-Year Price Lock, no contract or hidden fees.
*Source: Public Utility Law Project of New York
New York phone fact
In the early 1900s, rural New Yorkers built their own phone lines when Bell wouldn’t serve their communities. To this day, New York still has 40 independent phone companies.
New Yorkers have never needed permission to communicate on their own terms. Today, more than 2.6 million New York homes still have a home phone.* You can keep yours.
*Source: 2026 FCC Voice Telephone Services report, data as of December 31, 2024.
Frequently asked questions about Community Phone in New York
Verizon has been retiring parts of its traditional landline network in New York, one local area at a time. There is no single date when service will end statewide, so the timing depends on where you live. When a retirement would permanently end telephone service, Verizon must notify affected customers and obtain FCC authorization. Customers may be asked to switch to fiber, wireless, or another available phone service. Community Phone doesn’t use copper wire or internet, so none of this affects your service.
*Sources: Verizon copper-retirement notice 2024-02-A-NY; 47 CFR §63.71.
We have customers in more than 300 New York cities and towns, across ALL 23 of the state’s area codes. Just enter your exact address and we’ll make sure there’s strong coverage where you live. The Phone Base uses industrial-grade antennas to pull in the strongest local tower, so calls stay clear even in rural areas where cell service is spotty.
We confirm you have strong service before we ship anything. But if you still wind up feeling you’re not getting the coverage you expected, we’ll give you a full refund.
No, Community Phone is not a cell phone. It’s a home phone that sits on your table and plugs into a power outlet. Community Phone’s industrial-grade antennas pull in the strongest local tower, so calls stay clear where cell phones get spotty service.
Community Phone’s Home Plan starts at $45/mo, or $41.25/mo on the annual plan.
We also offer two other plans for your home:
Home Premium adds features such as call forwarding, number blocking and voicemail you can read as texts. It’s $59/mo, or $54.10/mo on the annual plan.
Loved Ones adds features such as voicemail transcriptions and managing an allowed list of trusted numbers. It’s $89/mo, or $81.60/mo on the annual plan.
The annual version of every plan includes one month free. Your rate is covered by our Three-Year Price Lock, and there’s no contract, so you can cancel anytime. Traditional providers lock you into long contracts and nickel-and-dime you with hidden fees. We don’t do either.
Before you pay a thing, we’ll confirm that you have strong coverage at your address. If you don’t, you get your money back.
Yes, you can keep your number and area code if you want to. We have customers across all 23 of New York’s area codes. If you decide to keep your number, we’ll help you transfer it over. We’ll call your phone company for you if we can. If your carrier needs to get the transfer PIN directly from you, keep your last phone bill handy and we’ll walk you through the call.
Easier than you think. All you need is a power outlet and, if you’re keeping your number, a recent phone bill.
- We ship you the Phone Base. One dedicated representative handles your switch from start to finish.
- Plug it into a power outlet and wait for the dial tone. 30 seconds, no tools, no technician, no internet.
- Plug in the phone you already have. If you like your handset, keep it.
- Keep your number. We’ll transfer it for you. If your carrier needs a transfer PIN, we’ll walk you through that call.
Chances are, we’re already in your New York neighborhood.
Whether you’re calling family from a farmhouse in the Finger Lakes or checking in on your mom from an apartment in Queens, you get the same dial tone. Confirm coverage at your address.