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August 3, 2022

How To Port A Phone Number Away From Ooma

How To Port A Phone Number Away From Ooma

Changing your phone service can be a frustrating experience, especially if you start from scratch with a new provider. But what if you could keep your old phone number?

If you're unsatisfied with your Ooma service or moving to a new home where Ooma isn't available, you may want to port your phone number away from Ooma. It is a relatively simple process and can save you a lot of hassle in the long run.

This blog post will explain how to port your phone number away from Ooma, including what you'll need to do before and after the porting process.

Can You Port Your Number Away From Ooma?

Yes, you can port your number away from Ooma. To do so, you will need to contact your new service provider and provide them with your account information from Ooma. Once your new service provider has this information, they will be able to begin the process of porting your phone number away from Ooma.

It is important to note that your new service provider may charge you a fee for porting your number away from Ooma. Additionally, if you have any outstanding balances on your Ooma account, these must be paid in full before your number can be successfully ported away.

Or call our landline specialists at

Port Away From Ooma in 7 Easy Steps

To port your phone number away from Ooma, you will need to follow several steps, including;

1. Choose a Service Provider

There are many different service providers that you can choose from when porting your phone number away from Ooma. Choosing a reliable Ooma alternative is the key and the best option is Community Phone, a low-cost phone service provider offering many features and plans to choose from.

2. Request Port in of Existing Number

When you have chosen your new service provider, you will need to contact them and request a port in of your existing number. If you are wondering what you need to switch carriers, we got your back. To port your phone number away from Ooma, you'll need to have the following information handy:

  • Your account number with Ooma
  • The billing telephone number (BTN) associated with your Ooma account
  • Your security pin
  • A recent bill from your current service provider (the new service provider typically requires this)

3. Create A New Account

If you port your number to Community Phone, you must create a new account with them. This can be done easily on their website. You just need to provide basic information, such as your name and address.

4. Get Your Device Ready

If you use a landline phone, you must disconnect it from the Ooma Telo Base Station. If you are using a VoIP adapter, you will need to remove it from your router. If you are using the Ooma mobile app, you will need to uninstall it from your device.

5. Allow The Port To Complete

Once you have provided the required information to your new service provider, they will begin the porting process. This can take up to 5-7 business days. Your phone number will be registered with the new provider during this time, and all calls will be routed to them.

Read More here: How Long Does It Take to Port a Number?

6. Check If The Number Is Ported

After the porting process is complete, you will need to check with your new service provider to ensure that the number has been successfully ported. They will be able to provide you with a confirmation number.

7. Cancel Ooma Plan and Get a Cancellation Number

Once your number has been successfully ported, you must cancel your Ooma plan. You can log into your account and follow the cancellation instructions. Be sure to get a cancellation number for your customer service record.

Or call our landline specialists at

Why Should You Port Out To Community Phone?

Community Phone

Community Phone are the best option for those who want to port their phone numbers away from Ooma. They offer simple, dependable, and affordable home phone service with no copper cables or internet required. Customers can reach helpful and knowledgeable customer support via chat, email, or phone.

You can use them to stay in touch with loved ones anywhere in the United States with unlimited minutes. Plus, you can get a new, local number or transfer your existing number from your current provider. Setup is quick and easy – you can do it yourself in 30 seconds, and it works during power outages, thanks to the backup battery.

What Ooma Miss, What Community Phone Offers

Spamming Over Internet Telephony

Ooma uses your home’s broadband Internet connection to make and receive phone calls. This can be a security risk as your incoming calls are susceptible to being spammed or monitored.

Call Tampering

Ooma uses Voice over IP (VoIP), which means that your calls are converted into digital packets and sent over the internet. Because of this, someone can tamper with your calls. Cellular networks are more secure.

Latency And Jitter

VoIP calls can be affected by latency, the delay between when you speak and when the person on the other end hears you. Several factors, including internet congestion, can cause this. Calls can also be affected by jitter. Community Phones provide reliable network coverage and excellent call quality.

No Location Tracking For Emergency Calls

Because Ooma uses VoIP, emergency services may be unable to track your location if you need to make a 911 call. For 911 emergencies, Community Phone is the ideal choice.

Cost-Effective Plans

Community Phones offer a variety of cost-effective plans that are designed to fit your needs. We have the right plan for you whether you need unlimited calling or just a few hours of talk time.

Advanced Calling Features

Community Phones provide advanced calling features to make your life easier. These features include caller ID, call waiting, voicemail, and more.

Suitable For Both Homes And Businesses

Whether you’re looking for home phone service or business phone service, Community Phones has you covered. We offer a variety of plans that are designed to fit your needs.

How Does It Work?

Community Phone work by connecting your landline phone to local cell towers in your area, allowing for unlimited local and long-distance calling. The process is simple and can be completed in just two easy steps:

  • Plug our landline base into a power outlet
  • Plug a phone into the jack on our landline base

Once the connection to the local cell towers is established, you're good. Installation is that easy.

Community Phone

Read More here: How to Connect a Landline Phone to Modem


With Community Phone, you'll enjoy clear call quality and reliable service. Plus, several other benefits come with our service, including;

  • Unlimited local and long-distance calling
  • Advanced Calling features like caller ID, call waiting, voicemail, and more
  • A variety of cost-effective plans to choose from
  • No internet required
  • Home phone service that works during power outages (thanks to the backup battery)

If you're looking for an alternative to Ooma, Community Phone is the perfect solution. We offer reliable landline service with no internet required. Plus, we have a variety of cost-effective plans to choose from. So why wait? Get started now.

Or call our landline specialists at

How Long Does It Take To Port From Ooma?

It can take up to 5 days to port your phone number away from Ooma to Community Phone. The process may be longer if you are porting to another VoIP provider, but it ultimately depends on your current carrier's cooperation. Once the porting process is complete, your service with Ooma will be automatically canceled.

Frequently Asked Questions

1. Can Ooma Refuse To Port Your Number?

No, Ooma cannot refuse to port your number. Ooma can only refuse to port your number if you cancel your service with Ooma before the porting process is completed. Also, if you have an outstanding balance with Ooma, your new service provider may refuse to port your number until the balance is paid in full.

2. How Much Does It Cost To Port A Number From Ooma?

The cost is $39.99 per number for porting away from Ooma. Ooma Premier subscribers can port one number for free when they upgrade to a yearly subscription. You must clear your dues for the successful transfer of your phone number.

3. What Is My Ooma PIN Number?

Your Ooma PIN is a four-digit number used to verify your identity when you call customer support. You can find your Ooma PIN number in your online account's "My Profile" section.

Or call our landline specialists at

Bottom Line

With the steps above, you should be able to port your phone number away from Ooma without any issues. Just remember to cancel your service with them once the process is complete. We hope this guide was helpful! If you have any other questions, feel free to contact us. We’d be happy to help.

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