Blog/How To Port A Phone Number Away From Vonage

How To Port A Phone Number Away From Vonage

How To Port A Phone Number Away From Vonage

With the continued use of landline phones, companies like Vonage have become increasingly popular over the years. However, people may want to switch to a different provider for a variety of reasons, better features or lower prices.

While it may seem daunting, porting your phone number away from Vonage is simple. In this article, we'll walk you through the process step-by-step, so you can have your new service up and running in no time.

Community Phone has helped thousands of users port their phone numbers away from Vonage without the headache.

Not all phone numbers can be ported away. Luckily, we can check for you.

Click on the button below to check if your phone number is eligible for porting. A real person will check if your number is eligible and it only takes a few minutes to get your results.****

This blog post will explain how to port your phone number away from Vonage, including what you'll need to do before and after the porting process.

How To Port A Phone Number Away From Vonage in 4 Easy Steps

Porting your phone number away from Vonage is simple and can be completed in just a few easy steps.

Step 1: Contact Your New Service Provider

The first step is to contact the service provider you wish to switch to and let them know that you would like to port your Vonage phone number over. They will likely have a short form for you to fill out with your account information, such as your name, address, and current phone number. Community Phones is a great alternative to Vonage, with no contract, low rates, and stable phone functions.

Step 2: Provide Required Documentation

To port your phone numbers from your existing provider, you will need to provide them with some information like:

  • Full Name
  • Your Vonage API Account Number
  • A screenshot of the "Your Numbers" section of your Vonage API account dashboard where the relevant phone number appears.
  • Letter of Authorization from your New Carrier.
  • Address and PIN
  • Additional Information like the most Recent Phone Bill
  • The Phone Number that you want to Port
  • Billing ZIP code

You can request a customer service report for this information or simply check it from the Vonage account page. Once you have gathered this information, simply give it to your new service provider, and they will begin the process of requesting the number from Vonage. With community Phones, it typically takes about 5 business days for the Vonage number to be released.

Step 3: Check Status Of Number Transfer

Once you have submitted your request to port your existing phone number away from Vonage, it's a good idea to check in on the transfer status periodically. This can be done by logging into your account on the Vonage website and upper right corner of your account. Here you can see the status of your porting request and other information you might need about the current provider.

Step 4: Cancel Your Vonage Service

Once your number has been successfully transferred to your new service provider, you must cancel your service with Vonage. This can be done easily by logging into your account on the Vonage website, clicking on the profile tab, going to online account details, and clicking on the "Cancel Service" button. You will then be asked to confirm your cancellation, after which your service will be terminated.

And there you have it! Porting your phone number away from Vonage is simple and can be done in just a few easy steps. So if you're unhappy with your current service, check out alternatives like Community Phone.

Read More here: How to Cancel Vonage

Transfer Your Phone Number To Community Phone

Community Phone

Community Phone is a landline phone service that does not require internet and is a simple, reliable, and affordable option for your home phone needs starting at $39/month.

Unlimited nationwide calling is included with Community Phone, as well as the ability to keep your existing number. Voicemail and call waiting are also featured with this service. You can also get a new, local number with Community Phone. It can connect with any landline phone and has a lifetime hardware warranty.

Porting Time to Community Phone

The time it will take to port your number from your existing provider over to Community Phone will vary depending on your account type and the carrier. Generally, it takes about 5 business days to release the number.

Main Features

Some of the key features that Community Phone offers are:

  • No Internet Required: You don't need an Internet connection to use Community Phones, which means you can rely on it even if your power or Internet goes out.
  • Unlimited Nationwide Calling: Make unlimited calls to any number in the United States.
  • Customer Support: Get help from customer support via chat, email, or phone.
  • Get a New Local Number: You can get a new local number from Community Phone or transfer your existing number over.
  • 30-Second Setup: Community Phone is easy to set up - you can do it yourself in just a few minutes.
  • Works During Power Outages: With Community Phones, no internet is needed, so you can stay connected even when the power goes out.
  • Suitable For Both Homes And Businesses: If you're a business owner, you can use Community Phone to keep your business running even if your power or Internet goes out. And if you're a homeowner, you can use our services to stay connected with family and friends.

How Does It Work?

The steps to porting your phone number to Community Phone are easy. All you need is our landline base and a phone.

  • Simply plug the base into a power outlet, and you're ready to go.
  • To connect your landline phone, simply plug it into the jack on our landline base.
  • That's it! Once you're all set up, your base will connect your landline phone to local cell towers in your area.

Community Phone Set Up

Benefits of Porting Your Phone Number to Community Phone

There are many benefits to porting your phone number to Community Phone. Not only is our service more affordable than traditional landlines, but it also offers unlimited local and long-distance calling. With unlimited nationwide calling, voicemail, call waiting, and more, you'll be able to stay connected without breaking the bank. Our lifetime hardware warranty ensures you're always covered for any problems.

  • Doesn’t depend on internet availability
  • Supports advanced calling features like call forwarding, call waiting, and call queue.
  • Setup requires no technical expertise.
  • There is no need to connect copper wires.
  • Compliant with FCC guidelines


1. How Much Does It Cost To Cancel Vonage?

There are no costs involved unless you cancel before the minimum contract Term. The termination fee of 60$ or 120$ will apply. Therefore, it is recommended that you port your number out to avoid any termination fees.

2. Can I Take My Vonage Number With Me?

Yes, you can port your number out from Vonage to another provider. The process usually takes about 5 business days.

3. Does Porting Your Number Cancel Service?

No, porting your number does not cancel your service. You will need to cancel your service separately if you do not want to continue using Vonage.


Porting your phone number away from Vonage is relatively simple and can be completed in a few steps. With Community Phone, you can easily port your number in just 5-days. Our service is more affordable than Vonage, and we offer a variety of features that can save you money. So why wait? Make the switch today.

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