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Talk to a landline specialist
Call us
866-969-4886
7am - 9pm ET Mon-Fri
10am - 7pm ET Sat/Sun

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Keep your loved ones
safe and connected

Landline phone service for seniors.
Only allow the calls you trust.

Check your coverage
Or call our landline specialists at
(866) 969 4886
Hooray! We have coverage in your area! 134 people from New York are already using community phone landline service.
We are launching here soon. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner.
Trusted in 10,000+ homes and businesses including
New product

Block Every
Scam Call

Only people you pre-approve are allowed to ring their landline.

One spam call per day triples lifetime financial loss. We stop them all.

$
58
/month
Click to Learn More
See how it works

Guaranteed coverage, or
your money back

Our landline specialists will check the address where you’re setting up service to make sure we have coverage in that area.
Basic landline
Reliable phone service
$
39
/month
Check your coverage
All Basic landline plans include:
Landline phone service
Connects with any landline phone
Voicemail and call waiting
Safest landline
Reliable phone service
$
58
/month
Check your coverage
Everything from Basic landline, plus:
Allowed List spam call blocking:
Keep a list of people who are allowed to call your loved one. Every other caller will be blocked.
Remote Caregiver
Starting at
$
98
/month
Check your coverage
Everything from Safest landline, plus:
Reminder Calls: We call to remind them about appointments or to take their medications.
Remote Health Monitoring: Press a button and help is one the way.
+ Daily health check in calls.
Basic landline
Reliable phone service
$
429
/year
Check your coverage
All Basic landline plans include:
Landline phone service
Connects with any landline phone
Voicemail and call waiting
Safest landline
Reliable phone service
$
759
/year
Learn more
Everything from Basic landline, plus:
Allowed List spam call blocking: Keep a list of people who are allowed to call your loved one. Every other caller will be blocked.
Safest landline
Reliable phone service
$
2189
/year
Learn more
Everything from Safest landline, plus:
Health check in calls from your Community Advocate, with Wellbeing Reports updated daily in your Caregiver Portal
Reminder calls set by you in your Caregiver Portal, like “Call Dr. Farber at (809) 912-3707.”

How it works

Community Phone offers unlimited local and long-distance calling by connecting your landline phone to cell phone towers in your area.

Setup in two easy steps
1
Landline Base
Plug our landline base into a power outlet
2
Landline Phone
Plug a phone into the jack on our landline base
3
Local cell towers
Installation is that easy!
Check your coverage
Or call our landline specialists at
866-969-4886
Starting at $39/month

The landline they love is
safer than ever

Unlimited local & long-distance calling
Can move wherever they move
Works with any existing landline phone
No more hard-to-use cell phones
Better voice quality than VOIP and more trusted than copper wire landline
Check your address for coverage
Or call our landline specialists at
866-969-4886
$99 deposit for the landline base

10000+ happy customers

Stories of our customers
“I got this service for my 98 year old dad, since he really can't use a cell phone anymore. I just plugged his...
“I got this service for my 98 year old dad, since he really can't use a cell phone anymore. I just plugged his...
“I got this service for my 98 year old dad, since he really can't use a cell phone anymore. I just plugged his...
“I got this service for my 98 year old dad, since he really can't use a cell phone anymore. I just plugged his ...
Learn more
I was pleasantly surprised by the reliability of my phones on Community Phone's service. My daughter ...
Learn more
"Love the phone service! Excellent reception! Easy set up. Fast delivery. Service Up and running, after ...
Learn more
Staff was very helpful to an older customer who doesn't have a lot of knowledge regarding new telephone ...
Learn more
Check your coverage
Or call our landline specialists at
(866) 969 4886

Features

Easy to use
They can use our base with any existing landline phone
30 seconds to set up
Voicemail
Safe
No internet required
911 tracing
Work during a power outage
Block all spam calls
Say connected with your loved ones
Use the same number
Unlimited nationwide calling
Take the device with them where they move to
We will take care of your loved one
Easy setup
Live support 12 hours a day
Protect them from scammers
Check your coverage
Or call our landline specialists at
(866) 969 4886

Everything seniors need from their home phone service

Reliable landline service
No internet required
911 tracing
Works during power outages
We take care of you
Easy setup
Live support 12 hours a day
Spam call protection
Meets all your needs
Unlimited nationwide calling
Keep your existing number
Works with your existing phone
Check your coverage
Or call our landline specialists at
(866) 969 4886

All your questions answered

Is there a fee for calling 411 directory assistance?

Yes, you are responsible for the cost of calling 411 directory assistance. You will be charged $2.39 per minute for calls to 411. To avoid those fees, there is a free version of 411, which you can reach at 1-800-373-3411.

Can I use Community Phone’s landline service if I am on probation or under house arrest?

No. Community Phone's landline system does not comply with federal and state requirements for location monitoring. If your situation requires a landline, the phone must be plugged into the wall, and it may not have caller ID or other features that can interfere with how the monitor connects. Please speak with your parole officer or other legal advisor about your location monitoring requirements before purchasing our service.

​​Should I cancel my current service when I sign up with Community Phone?

If you are bringing a number over to us, do not cancel your current service until you've been fully onboarded with Community Phone. When we move your number to Community Phone, it will automatically cancel your service with your old provider.

Will I be able to place international calls with Community Phone?

Yes. Our service connects you with the rest of the world. To find out how much it costs to call the country you wish to place a call to, visit https://www.communityphone.org/international-rates to see our international rates.

Does the landline base work with a fax machine?

Our landline base is not compatible with any fax machine. All fax machines require an analog connection and only work with copper cable landlines. However, many of our customers enjoy using quality online fax services like eFax, WiseFax, and others.

Does the landline base work with my medical alert system?

Our landline base is not compatible with medical alert systems that require a landline to function. If you are looking for a landline phone to power a medical alert system like LifeAlert, MobileHelp, LifeFone, or a similar provider, we recommend you first verify what the technical requirements for such a system are. In most cases they will require a traditional copper cable landline.

If you are already a Community Phone member and you are looking to get a medical alert system, look for one that connects to cellular towers. These systems work almost the same way as landline-based solutions, except for the fact that they rely on a wireless connection.

Does the landline base work with my alarm system?

Our landline base is not compatible with landline-based home security systems, but it is important to note that modern alarm systems do not require a landline to function. If your home already relies on a phone-powered alarm system you will need to contact your home security provider to ask about your landline requirements or upgrade your alarm system before becoming a Community Phone member.

Does the landline base work with my caption phone?

Our landline base is not currently compatible with any caption phones from Captel, CaptionCall, ClearCaptions, or any other brand. These phones usually require a copper cable landline or VoIP service. Before becoming a Community Phone member, please check with your caption phone provider to learn what its requirements are.

What if the service address is different from my shipping or billing address?

If you plan to use your Community Phone base in a location other than your shipping or billing address, please let our sales representatives know so they can help you make sure we have coverage in that area. Unlike a traditional landline, your Community Phone base is not tied to a particular location and you can move it from one location to another provided you have electrical power and cellular coverage.

Can I use the base with multiple phones in different rooms?

Yes. You can purchase a phone “base” with extension phones. The phone base will be plugged into our landline base, and the extension phones can be placed anywhere in your home.

What types of phones can I use with the landline base?

Except for fax machines and caption phones, any corded or cordless phone compatible with a traditional copper wire landline is compatible with Community Phone's landline base. You may use your existing handset, or you may purchase one from us when you order your landline base.

Can I choose my own number if I’m getting a new one?

Yes. When you check out, you’ll have the option to choose a number based on an area code. If you can’t find a number you like, call our sales representatives at 866-969-4886 and they will help you find one that fits your needs.

How long will shipping take?

Shipping is free anywhere in the United States and takes between 3 to 6 business days.

We also offer expedited shipping for an additional fee. If you select this shipping option, your base will arrive ready to use in 1 to 3 business days depending on how close you live to one of our fulfillment centers.

How can I see what my final bill will be including taxes?

Taxes are automatically calculated based on your billing address. To see what your final bill will be including taxes, go to our checkout, select the plan you'd like to purchase and enter your billing address. Our system will automatically display the taxes and fees mandated by your state as well as your total monthly or yearly bill.

Will you send a technician to install my landline base?

Our landline service doesn't require any installation and there are never any technicians involved. Your new landline base is easy to set up yourself.

All you need to do when you take it out of the box is raise the antennas to an upright position, insert the backup battery, plug your base into a power outlet, and plug your phone into the back of the base. That's it! You're ready to make your first call. If you need any help, our customer service representatives will be happy to offer assistance. We're always only a phone call away.

Does the landline base require an internet connection? Is Community Phone a VoIP service provider?

No. Community Phone is not a VoIP provider and it does not sell internet-based voice service. Our landline base uses cellular signals to connect to towers near your home or business to provide reliable local and nationwide calling service. Our system does not require an internet connection, and is a great choice for customers who are not connected to the internet.

Does this service use the existing phone jacks in my home or office?

No. The landline base plugs into a power outlet, and your phone plugs into a jack on the base. No existing phone jacks are required.

Is this a copper wire landline?

No. Community Phone is not a copper wire landline. In fact, we pride ourselves on providing reliable landline service based on cellular signal that is available in 99% of the USA, even in those parts of the country where traditional landline providers are cutting copper cables. Most of the large, nationwide copper cable landline providers are discontinuing service in 2021 across the entire USA in those communities that they consider to be "unprofitable." Community Phone is a great solution if you live in one of the affected areas.

Have more questions?