Ooma offers a basic business dial tone that depends on the internet. That means that if the internet goes down, calls don’t go through. Community Phone offers a business phone that does not require internet and has all of the features a small business needs, like call forwarding and SMS.

Ooma offers phone service that depends on the internet. Ooma is inexpensive, but that comes with a cost — if the internet is spotty, calls might not go through. Community Phone has more features and does not depend on the internet.
See How Firefighters Depend On Community Phone’s Reliability For Emergency Calls
“Community Phone has just made the firefighters’ lives less stressful and my life less stressful.”
Here are a few reasons why:
Community Phone provides phone service that works even when your internet is down or power is out, thanks to the backup battery in our hardware. Learn more
Ooma relies entirely on your internet connection. If your internet goes down, so does your phone service.
Community Phone believes in its customers support experience so much that it displays the real, live customer wait times on its website. Look up at the small clock at the top of the website.
Ooma has phone trees and thousands of support agents.