Blog/How To Port A Phone Number Away From Verizon

How To Port A Phone Number Away From Verizon

Are you unhappy with your Verizon service? Are you looking for a new provider to offer you better rates and features?

Verizon home phone service is not for everyone. If so, then porting your number away from Verizon may be your best option. In this blog post, we will walk you through the process of porting your number away from Verizon so that you can ensure a smooth transition to your new provider.

We've helped thousands of users port their phone numbers without the headache. Not all phone numbers can be ported. Luckily, we can check for you.

Click on the button below to check if your phone number is eligible for porting. A real person will check if your number is eligible and it only takes a few minutes to get your results.****

This blog post will explain how to port your phone number away from Verizon, including what you'll need to do before and after the porting process.

How To Port Number Away From Verizon

If you are looking to port your number away from Verizon, there are a few things that you will need to do to guarantee a seamless transition. Below, we have outlined the steps you will need to take to port your number away from Verizon successfully.

1. Get Verizon Number Transfer PIN

The first step is to request a Verizon number transfer PIN from customer service. This PIN is required to initiate the porting process with your new carrier.

Once you have the PIN, you can provide it to your new carrier, and they will begin the process of porting your number away from Verizon. A few days are usually enough to complete the process.

Method 1 - Dialing PORT

To request your Number Transfer PIN, dial #PORT from your smartphone. Verizon will text you the PIN number needed to transfer your phone number to another carrier. This is a quick and easy way to get your transfer pin and begin porting your phone number.

Method 2 - Generating Number Transfer PIN Online

You can also generate a Number Transfer PIN online by logging into your My Verizon account.

Once logged in, click on the "My Services" tab and select "Number Transfer" from the drop-down menu. You can enter the 10-digit phone number you want to port and generate a PIN.

2. Provide Relevant Information To New Carrier

When you switch carriers, your new carrier will need information from your old carrier to port your number. This includes:

  • Your account number.
  • Your PIN number.
  • The service address that is associated with your account.

Your new carrier will use this information to start the porting process. Once your old carrier has confirmed that the request is valid, they'll begin the process of transferring your number to the new carrier. This can take up to a few days, but once it's complete, you'll be able to use your phone number with your new carrier.

3. Check Verizon Port Status

Have you been thinking about switching your phone service to Verizon? Or perhaps you already have Verizon service, and you're considering porting your number from another carrier. Either way, you'll want to check the status of your port to see if everything is on track.

The port number for Verizon is 1-888-844-7095. You can use this number to contact the Port Department at Verizon for assistance with your account or any other questions you may have.

When you call, you should have the following information:

  • Name.
  • Current address.
  • The last four digits of your Social Security number or date of birth.
  • Your account number with your current carrier (if you have one).
  • The phone number you want to port.
  • The billing ZIP code for the account.

With this information, the customer services department will be able to pull up your account and confirm the status of your port. They can also help you with any troubleshooting that may be needed. So don't hesitate to call them if you have any questions or concerns.

4. Cancel Verizon Plan

Once your number has been successfully ported to the new carrier, you must cancel your Verizon service. This can be done by calling customer service at *611 from your Verizon phone or 1-800-922-0204 from any other phone.

You must provide your account information and the 10-digit phone number for a successful port. Once your service is canceled, you will no longer have an active account with Verizon.

Porting your number away from Verizon is a relatively simple process. Still, there are a few things you need to do to ensure a smooth transition. By following these steps, you can port your number with minimal hassle.

Make sure to cancel your Verizon plan after the completion of porting process to avoid any inconvenience.

Are you tired of your landline phone constantly breaking? Port your number to Community Phone today and eliminate all the common issues you face with your current landline provider.

Community Phone provides excellent home phone service without tying your phone to the internet or copper connections. Its landline base works off cell towers, providing solid coverage across 99% of the US, including rural and low-reception areas.

Community Phone - the Best Verizon Alternative

Image of Community Phone landline service

If you are one of the thousands frustrated with Verizon’s unhelpful support, patchy service, unscrupulous price hikes, and empty promises, switch to Community Phone, the best alternative to Verizon.

Community Phone, the best home phone service in the US, is fighting to keep the landline alive. The company’s wireless landline base connects your home phone to local cell towers, eliminating the need for internet or copper connections. The unique design of the landline base and partnership with carriers nationwide ensure you get solid coverage with Community Phone across 99% of the US, including rural areas.

Enjoy great voice quality, the reliability of a landline, and wireless access at affordable prices. With features like call waiting, 3-way calling, spam call blocking, caller ID, call history, and landline texting, Community Phone is the best landline service for you.

How Does Community Phone Work?

The Community Phone landline base connects your phone to local cell towers for a dial tone. This unique non-dependence on the internet or copper connection ensures your phones will work during the copper wire shutdown and network, power, or internet outages.

The built-in antennas on the landline base amplify signals from the mobile towers to ensure you have excellent voice quality and connectivity in low-reception areas. The 12-hour backup battery in the base keeps you connected to emergency services and with loved ones during power outages or blackouts.

Community Phone vs. Verizon

Here’s a comparison between Verizon and Community Phone that proves that Community Phone is the best Verizon alternative.


Community Phone is a wireless landline service that does not need an internet connection. The landline base connects to cell towers in your area and covers 99% of the locations in the U.S. Since cell towers are resilient and have backup power in case of outages, you can get great connectivity and reliability with Community Phone.

Verizon relies on the internet for its services, making a high-speed internet connection indispensable and skyrocketing your phone bills. Since internet connections are not consistent everywhere, you will face problems such as call drops, jitter, latency, and poor voice quality with VoIP-based phones.

Works During Power Outages

The Community Phone landline base has a 12-hour backup battery that keeps your phone working during a power outage or blackout.

However, Verizon's internet-based phone will go down when there is a power outage or an internet problem, leaving you stranded. If you want your phones to run during power outages, you may have to invest in a backup power unit, which is an added expense.

Safety and Security

Since Community Phone does not use the internet to help you communicate and is wireless, it is not vulnerable to hacks, breaches, data theft, or wiretapping.

Verizon’s internet-based phones use the internet for communication, leaving you vulnerable to hacks, attacks, malware, and internet-related threats.

Call Quality

Community Phone has tied up with carriers across the country to ensure robust coverage and clear voice quality, even in areas with poor reception. The landline base has built-in antennas that further amplify signals from the mobile towers to ensure crystal-clear voice quality.

Call clarity and quality on Verizon's internet-based phones depend on the strength of the internet connection. Since internet connectivity is not consistent everywhere, call drops and poor voice quality are characteristic of internet blind spots at home and outside.

Geographical Limitations

Community Phone’s landline service boasts strong coverage across 99% of the US, including rural and low-reception areas.

Since internet connectivity is unavailable everywhere and inconsistent, Verizon may not have coverage everywhere, and even if they do, voice quality may not be consistent.

Transferring Your Verizon Number to Community Phone

Choose one of the 3 options Community Phone provides to port out of Verizon.

1. Transferring your Verizon number to Community Phone and getting their landline service

2. Forward calls from your landline number to your existing cell after porting it to Community Phone, and ditch your landline.

3. Transfer the landline number to your cell on a new SIM after porting, and ditch your landline.

Note: The number has to be active during porting. You can cancel Verizon service once Community Phone successfully ports your number.

Porting Your Verizon Number to Community Phone

Community Phone has a unique hand-held porting process that ensures timely updates and quick porting in 3-5 business days without disrupting your service. Here’s how you can port your Ooma landline number to Community Phone:

1. Contact Community Phone

Talk to their landline/business specialist at 866-271-7804. When you state that you want to continue using your existing number, we will assign a dedicated representative to help you through the number porting process.

2. Check for Coverage

The rep will check coverage to ensure Community Phone covers your area before you sign up with them.

3. Authorize Porting

Once the rep confirms coverage, you can share the necessary information to port your number. Community Phone will need:

1. The phone number you want to port

2. Your name as it is with Verizon

3. Account number from them

4. PIN from them

5. The billing address Verizon has on file for you

6. A letter of authorization

The FCC has stringent rules for number porting. Until you produce the necessary paperwork, Community Phone won't be able to submit the port request to Verizon.

4. Contact Verizon

Request Verizon to port your number to Community Phone after contacting them.

5. Wait For Porting to Complete.

Your dedicated rep will keep you updated if there are any challenges in the porting process. Alternatively, you can check the status by logging into your Community Phone user account on

Image of Community Phone user portal

Image of number porting status

6. Verify Porting Completion

Once Community Phone has completed porting, you will receive your landline base if you have opted for it. Install the landline base in 30 seconds per the manual's instructions, and test your phone to check if you can make and receive calls. Contact customer care if you have challenges.

7. Cancel Service With Verizon

After verifying that your Community Phone service is active, you can call Verizon and cancel the service with them.

Cut the Cord with Verizon and Forward All Calls to an Existing Cell Phone

Verizon does not offer call forwarding without a phone. If you want to ditch your expensive Verizon landline but use the number you have had for years, Community Phone provides a wonderful option - call forwarding without a phone.

Here's how it works:

1. Call Community Phone customer care at 866-937-2711 and speak to a landline specialist.

2. Sign up with Community Phone and choose a plan

3. Request to have the call forwarding feature without a phone

4. Community Phone will port your landline number and forward calls to your cell phone.

5. Once Community Phone sets up call forwarding successfully, you can cancel your Verizon connection and ditch your landline.

Transfer Your Landline Number to a Cell Phone

Transferring your landline to a cell phone allows you to move your current landline number to a cell phone. If you want to transfer your Verizon landline number to a new cell phone and switch from them, here's how Community Phone can help you:

1. Talk to Community Phone landline specialists at 866-271-4268.

2. Sign up with Community Phone and choose a cell plan

3. Request to transfer your landline number to a cell phone

4. Community Phone will port your number from Verizon

5. You will receive a new SIM from Community Phone, allowing you to use your landline number on your cell.

6. Cancel your Verizon service and ditch the landline, once you confirm that your new number is working fine.

With this option, you can retain your phone contacts, reduce your monthly phone bill, and keep the number you have had for years.

Outstanding Community Phone Call Features

Spam Call Blocking

1 in 3 Americans say they have fallen prey to phone scams, and 20% even claimed they have been victims more than once. With spam calls originating from countries worldwide, their relentless attacks, and techniques like neighbor spoofing, traditional spam blocking methods are ineffective and inefficient.

Get the Community Phone spam blocker services, your best bet to protect yourself, your family, or your business from phone scams. Choose from one of the available services or add your name to the waitlist to get first access to the upcoming additions. Read on to learn more!

Available Spam Blocking Services: Robocall blocker and the Safelist

The built-in robocall blocker challenges callers to perform an action before it lets your phone ring to alert you of an incoming call. This filtering action cannot be completed by robocalls, which helps the Community Phone system flag and block them.

The Safelist is ideal for seniors suffering from dementia or non-tech-savvy people who do not want unwanted calls disturbing them. You can share the numbers from which you want to accept calls with Community Phone. All calls other than the ones on the allowed list will be blocked before your phone rings. You can update the safelist anytime to add or delete numbers.

Image of Community Phone spam blocker services

Upcoming Additions: Safelist -2 and the Blocklist

Community Phone is launching an iteration of the Safelist to ensure people do not miss legitimate calls fearing spam. While calls from the allowed list will be let through to your phone, all other calls will be routed to the voicemail. You can respond to these voice messages if you deem it necessary.

The blocklist is a more robust and aggressive spam blocker that blocks numbers based on an ever-growing spam database and a spam score associated with the caller’s number. You can contribute actively to the blocklist to protect yourself and other Community Phone members from spammers.

Image of Community Phone spam blocker services

Landline Texting

Engage with your loved ones or colleagues and employees with the landline texting feature from Community Phone. You can send unlimited texts from your Community Phone landline to any number of your choice. 2-way messaging lets you see the recipient’s message and continue the conversation with them.

If you are a business, you can use this feature to send personalized greetings and wishes to customers on special occasions, collect feedback, remind them of appointments or meetings, and share information on offers and discounts. Opt for landline texting over bulk messaging to build rapport with your customers, create a connection, and build customer loyalty.

Image of Community Phone landline texting

Call Waiting

The call waiting feature lets you handle more than one call simultaneously. Two beeps will notify you of an incoming call while you are already engaged in one. You can place the first call on hold, receive the incoming call, or route it to voicemail to ensure you do not miss any important calls.

Caller ID

Opt for the caller ID feature to show your name or number when you make an outbound call. By default, the recipient of your call will see your number, but you can have Community Phone enable your caller ID to show your name when you call.

This feature helps loved ones recognize and engage with you without blocking or ignoring your calls as spam.

If you are a business owner, this feature is of paramount importance to your business, with neighbor spoofing being one of the scam trends. Get Community Phone to enable the caller ID to show your business name and number to build trust in your customers and encourage them to engage with your business.

Why Switch to Community Phone?

Apart from being a wireless service provider benefitting thousands of Americans who want phones without internet, here are other benefits Community Phone members enjoy:

Unlimited nationwide calling and text: Stay in touch with loved ones, business associates, employees, and customers across the US with Community Phone's unlimited talk and text.

Many companies and customers prefer phone calls to resolve complex issues and decrease churn. Utilize the unlimited time to resolve complex issues, launch marketing campaigns, engage with your customers, and decrease churn without a massive long-distance bill.

No internet needed: The Community Phone landline base works off cell towers without tying your phone to the internet. Since your phones are not dependent on the internet, they will continue working during an internet outage or maintenance.

Number choice: You can get a new local number FREE when you sign up with Community Phone. You can also transfer your existing number through their unique hand-held porting process.

Get a toll-free number to encourage customers to call you for assistance or tie them with your marketing campaigns to gauge their effectiveness. Get a vanity number to help your customer remember your number easily and bring in referrals.

Image of Community Phone local numbers

Talk to a Community Phone specialist to learn more about the different numbers and to get one!

Zero-cost Installation: The landline base does not require a technician to install it. You or anyone in your business or household can install your Community Phone landline in under 30 seconds and be ready to make calls in 5 mins.

Community Phone landline quick setup

24/7 reliable customer support: Contact Community Phone customer support via phone, email, and live chat 24/7 to experience world-class support from live agents. Glowing customer reviews on BBB and Trustpilot are testimonials of their commitment to their customers.

Works during power outages: Save money you would invest on installing costly inverters or backup power, as the 12-hour backup battery in the landline base ensures your phones continue working during power outages and blackouts.


How Long Does it Take to PORT a Number From Verizon?

Are you wondering how long does it take to transfer a phone number from Verizon? It usually takes 2-24 hours for your number to be ported from Verizon to your new carrier. Your new carrier initiates this process, and they will work with Verizon to get your number transferred as quickly as possible.

Sometimes, it may take longer than 2-24 hours if there is an issue with the porting process. You should contact your new carrier directly if you have any questions or concerns. Thanks for choosing our services.

Common Verizon Porting Issues

One of the great things about Community Phones is that you can keep your same phone number when you switch over to us. This process is called porting, and it's generally pretty simple. However, sometimes there can be issues with porting numbers from Verizon. Here are some common issues and what you can do about them:

1. Transfer PIN Not Working

Porting a landline number from Verizon requires a transfer PIN.

If you don't have the PIN, you can try calling the customer service department to see if they can provide it. The PIN might be incorrect or expired if it is not working.

In this case, you'll need to contact customer service to confirm the PIN. Once you have the correct PIN, you should be able to port your number to Community Phone successfully.

2. Verizon Port Service Says "OK"

Suppose you've verified that your number is eligible for porting and submitted a porting request. Still, the Verizon port service says "OK" instead of giving you a case number. In that case, this usually means that there's already an existing porting request for your number. In this case, you'll need to cancel the existing request before submitting a new one.

3. Verizon Keeps Sending Me PINS

If you're trying to port your phone number from Verizon to another carrier, you may have been asked for a "porting PIN." This PIN is generated by Verizon and is used to verify your identity when porting your number.

However, some people have reported that they keep receiving these PINs even after successfully porting their number. If this happens to you, don't worry - it's likely just a Verizon glitch.

You can try contacting Verizon customer service to let them know about the problem, and they will help you resolve it.

4. My Verizon Number is Locked

If your Verizon number is locked, it may be because you have an outstanding balance with Verizon. To unlock your number, you'll need to pay any outstanding balances. Once you've done that, try porting your number again.

If you don't have an outstanding balance, try contacting Verizon customer service. They may be able to help you unlock your number.

5. There's a Basic Data Mismatch

If you're seeing a message that your Verizon number can't be transferred because of a basic data mismatch, it's likely due to one of two things:

  1. The PIN you're using to request the transfer is either incorrect or no longer valid. You can get a new PIN by contacting customer service.

  2. There may be a problem with the account information the company has on file for you. In this case, you'll need to contact customer service to update your account information.

Once you've updated your information with Verizon, try requesting the transfer again. Don't hesitate to contact our support team for help if you continue to have trouble.

Related Questions

Does porting our Verizon number cancel service?

No, porting your Verizon number to another carrier will not cancel your service with Verizon. You will still be responsible for paying any outstanding charges on your account.

Is there a fee to cancel a line with Verizon?

There may be a fee to cancel your line with Verizon, depending on your plan type. If you have a contract plan, you may be subject to an Early Termination Fee (ETF). For more information on service cancellation, visit Verizon site

Can Verizon refuse to port my number?

According to FCC guidelines, Verizon must port your number if you are switching to another carrier. However, there are certain circumstances where Verizon may refuse to port your number, such as if you have an outstanding balance on your account or are canceling service before the end of your contract.

The Bottom Line

Porting your number to Community Phone is relatively simple, but a few things can go wrong. If you're having trouble, the best course of action is to contact customer service for help. With a bit of patience, you should be able to get your number ported without any major issues. Good luck!

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