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September 5, 2022

Ooma Cancellation: How To Cancel Your Ooma Service

Ooma Cancellation: How To Cancel Your Ooma Service

Do you no longer need your Ooma service? You may cancel your subscription at any time. Whether it's hidden charges, poor customer service, or you're simply moving to a new home, many customers cancel their Ooma service.

In this guide, we'll show you how to properly cancel your Ooma service so that you can avoid any headaches down the road. We'll also suggest the best alternative to Ooma so you can stay connected with your loved ones. Let's discuss it in detail.

How to Cancel Your Ooma Service

To cancel your Ooma service, you will need to follow the steps:

1. Contact Ooma’s Customer Service

First, you will need to contact Ooma customer service. You can reach them by phone at 1-888-711-6662. Also, try their online chat if you want to know about your subscription status.

2. State Reason for Termination of Services

When you reach a customer service representative, you will need to state your reason for wanting to cancel your service. Be sure to be polite and understanding, as the representative may try to help you troubleshoot any issues you are having.

3. Provide Relevant Account Information

The customer service representative will likely ask for basic information about your accounts, such as your name, address, and account number. Also, be prepared to provide your billing information.

4. Get Disconnection Confirmation Email

You will get a confirmation email when you cancel with Ooma. Once you have cancellation confirmation, keep a copy for your records. The email will indicate that Ooma will cancel your service once you pay the remaining fees on your account.

Or call our landline specialists at

Keep Your Existing Number With Community Phone

Community Phone Landline Service

Community Phone allows you to keep your existing phone number and cancel your Ooma service. The company offers a wireless landline service that eliminates the need for an internet connection.

The service works during power outages, so you can stay connected even when the lights go out. You'll enjoy dependable service, affordable rates, and excellent customer support.

Port Number Away from Ooma

It's easy to transfer your phone number from Ooma to Community Phone. If you wish to port the number from Ooma, simply talk to their landline specialist, and they will start the process for you. Once your number is on their network, you'll be able to enjoy all of their outstanding features and quality service.

Learn More here: How Long Does Number Porting Take?

Main Features

  • Unlimited Nationwide Calling: We offer unlimited nationwide calling to stay connected with loved ones nearby.
  • Get a New, Local Number: If you want a new phone number, we can provide you with a local one. Or transfer it from your current provider. You can also get vanity phone numbers to boost marketing campaigns.
  • Voicemail-to-Text: This allows you to read your voicemail in text form.
  • Call Waiting: This option lets you manage incoming calls even if you only have one phone line, reducing the need for additional lines.
  • Cal-Forwarding and Routing: Redirects incoming calls and connects them to another extension.

Benefits of Choosing Community Phone

When you switch to Community Phone, you'll enjoy benefits like affordable rates, excellent customer support, great sound quality, and reliability. Plus, our wireless landline service doesn't rely on an internet connection, so you can stay connected even if your internet goes down.

  • Wireless Landline Service: With Community Phone, you don't need a copper landline or an internet connection to make calls. Just plug our base station into a power outlet, and you're ready to go.
  • Customer Support You Can Reach: Our customer support team is available via chat, email, or phone. So, you can always get the help you need.
  • 30-Second Setup: Setting up your account is quick and easy. And, no technician is required.
  • Works During Power Outages: With our backup battery feature, you can stay connected even when the power goes out.

Ooma VoIP Services Vs. Community Phone

  • VoIP is an internet-based phone service that uses your internet connection to make and receive calls. Community Phone is a wireless landline service that doesn't require an internet connection.
  • Community Phone beats Ooma's geographical coverage as it works based on cellular networks.
  • Community Phone offer custom packages based on your business needs.

Whether you're a small business owner or a residential customer, you can not go wrong with Community Phone! Talk to a landline specialist to discuss your requirement at (855)-768-2055!

Or call our landline specialists at

4 Reasons for Cancelling Ooma Account

You might want to cancel your Ooma account for several reasons. Maybe you're not happy with the service, or perhaps you found a better deal elsewhere. There are several downsides as well that lead to service cancellation, including:

1. Hidden Charges

With Ooma, several hidden charges can add up over time. These include the $0.99/month fee for directory assistance and the $9.99/month fee for the premier package. The enhanced calling and voicemail features also come with an additional cost.

2. Robocall Blocker Only Comes with Premium Package

Ooma's Robocall blocker feature, designed to block unwanted calls from telemarketers and other automated callers, is only available as part of the premium package. If you want to use this feature, you'll have to pay an additional $9.99/month.

3. Dependencies of Ooma VoIP Service

One of the main dependencies of Ooma's VoIP service is a strong and reliable internet connection. If your internet connection is unstable, it can affect the quality of your calls. Additionally, if you live in an area with poor cell phone reception, you may experience problems with your Ooma service.

4. Competitive Service Providers

There are several other VoIP providers out there that offer similar services to Ooma at a lower price point. If you're looking for a cheaper option, you can cancel Ooma phone services and switch to a reliable and affordable landline provider.

Or call our landline specialists at


1. What Is Better Than Ooma?

Community Phones is a better wireless landline service provider than Ooma. You don't have to worry about internet connectivity with an affordable and reliable service. And, if you ever have any problems with your service, our customer support team is always here to help.

2. How Do I Return My Ooma Phone?

If you need to return your Ooma phone after cancellation, simply contact their customer support team to initiate the process.

3. Is Ooma Hard To Cancel?

Ooma is not hard to cancel. Follow the steps above, and you can cancel your service without trouble. Be sure to prevent yourself from persuasive representatives on the other end of the chat who'll pull out all the tricks to try and keep you on board.


We hope this guide has helped answer any questions about canceling your Ooma service. Whether moving to a new home, changing your phone service, or switching to Community Phones, the process is as easy and stress-free as possible. If you have any further questions, let us know in the comments below.

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