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July 11, 2022

How To Use A Landline Phone

How To Use A Landline Phone

Knowing how to use a landline phone is a skill in itself. Making telephone calls on a landline phone, and using advanced landline features, can be quite complex.

In particular, office phones often need some training to use them correctly. This is because they have a lot of functions, like the hold button on office phones. We all what a landline is and its primary functions. But, there are still numerous interesting layers still unknown to an average human being.

To make it easier, we’ve compiled this handy guide on using telephones. With the help of these tips, you will know how to use a landline phone.

How to Make a Call Using Landline

If you only want to make a call to another phone using a landline, there are a few simple steps you need to follow to use your phone successfully.

1. Dial the Number You Wish to Call

The first step to making telephone calls is to dial the number of the phone you want to ring. Landline phones will have a number keypad. Key in the number that you are calling.

Dialing Local Number From Landline

Once you finish inputting the numbers, the call may automatically begin to dial, so listen for the dial tone. Telephones make it easy to call local landlines.

  • Press “0”
  • Add Area Code
  • Input Landline Number

Dialing International Numbers From Landline

If you want to call someone outside of the country you will need to use an international number. International numbers use country codes, for example, the country code for the United Kingdom is +44.

  • Dial 01
  • Country Code
  • Area Code
  • Phone Number

These two numbers will sometimes replace the first two numbers of the phone number you want to call. Press your country’s international call prefix, followed by the country code, followed by the phone number and you will be able to make international calls.

Note: The landline phone might have a green call button or a button that looks like a phone, that you need to press to start the call. Press this button and the phone number should dial.

2. Listen for the Dial Tone

The landline phone will have a dial tone to let you know that your call is underway.

3. Wait for the Person to Answer

The person who you are calling will now have a chance to answer the phone. If they answer the phone, the call will connect. If they don’t, you can always leave a voicemail.

4. End the Call

Making calls on a landline phone will come to an end when you put the phone down. Certain landline phones might require you to press the hang-up button to end a call. This button may show a red phone, or a phone with a cross through it.

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How to Use an Office Landline Phone

Office phones can do a lot more than a regular landline. For example, you can use the hold button on office phones to pause a call. Use the following guide if you want to use the features on an office phone.

Check Your Telephone Messages

On an office phone, you can use your voicemail to record messages for unavailable colleagues.

To check messages on a Community Phone landline you will need to:

  • Dial the number 1
  • Press call
  • This will take you to an instructional menu, where you can listen to, replay, and delete messages from your office phone.

Do Not Disturb Function

On your Community Phone office phone, you will be able to set up a function that rejects calls when you are not available to take them.

  • To do this, simply dial *78# on your office phone to activate the Do Not Disturb feature.
  • When this is activated, your callers will hear: “The party you called is not currently accepting calls. Please try again later.”
  • If you're ready to receive calls, dial *79# to deactivate the Do not Disturb.

Hold Button on Office Phones

  • When making calls from a landline, you can put them on hold by pressing the hold button.
  • It should light up, and stay lit until you take the call off hold.
  • You can take someone off hold by pressing the hold button again on an office phone.

Use Advanced Landline Features of Community Phone

Community Phone

Community Phones is one of the best home phone services. Specialized phone companies, such as Community Phone, will offer you lots of options when making telephone calls. Here is a guide to the different advanced features offered by Community Phone:

Caller ID

Caller ID is a useful feature provided by Community Phone on landlines and office phones.


  • Caller ID is enabled in the caller’s phone or,
  • The number is in the national database
  • When caller ID is active while using telephones, you will see the caller’s name
  • If you would like to select the name that appears on another person’s landline when you call them, you can fill out the Community Phone form here.

Learn More here: What is Caller ID?

Call Forwarding

Call forwarding, provided by Community Phone, allows you to direct existing calls elsewhere. Community Phone offers you the opportunity to dial *72 to forward all incoming calls, or *92 to forward calls only when you don’t answer.

  1. To forward a call while on the line, dial *90.

  2. When you hear a confirmation tone, you can input the number that you want to direct the existing call.

  3. Then press the hash key (#), or listen for another confirmation tone.


Muting a call means you can continue a call, without the other person hearing you.

  1. Your landline will have a dedicated mute button. Press this to activate the function.

  2. When you’re ready to unmute the call, simply press the mute button again and the function will turn off.


Putting a call on hold means the call will not end but will pause. With the help of a hold button on office phones, you can talk to other people, or complete an activity. The caller can wait for you, without having to disconnect, and redial later.

Learn more here: How to Setup a Landline

Or call our landline specialists at

Get Landline Services with Community Phone

Community Phone is a dedicated landline provider, that offers high-quality landline phone service that doesn’t require an internet connection. They provide you with all the technology needed to connect your landline phone to your nearest cell network. After that, your service will start within 15 days.

Main Features

A Community Phone landline connection:

  • Offers unlimited nationwide calling
  • Doesn’t require internet or copper network
  • Lets you register a new number or transfer your existing one
  • Supports all landline phones for cost-effectiveness
  • Provides full voicemail and call waiting alerts
  • Provides custom business phone numbers
  • Allows you to keep your existing number
  • Offers the opportunity to get a new, local number
  • Allows text message to landline
  • Comes with a lifetime hardware warranty
  • Avoids spam calls and robocalls

Suitable for Both Homes and Businesses

Whether you need to operate a large number of office phones or a single home landline, Community Phone has a deal that suits you. You can benefit from cordless phones and no latency or interruption in your calls at home.

Most importantly, you don’t have to worry about the cost too. Both have their benefits, either setting up a commercial landline or using it at home.

How it Works

If you’d like to know a little bit more about how Community Phone works, here is a helpful video introduction.


  • With flexible contracts and pricing structures, Community Phone works to find the best landline package for your needs.
  • Our dedicated customer support team will assist you. We offer 24/7 customer service.
  • Emergency battery backup of 12 hours.

Want to know more about what Community Phone can offer you? Get in touch with one of our expert advisors who can answer any questions you might have. Simply call (866) 957-7362, and you’ll be able to speak to our team who can discuss the perfect landline package for you.

Or call our landline specialists at

3 Effective Tips for Landline Users

Still, need some guidance on how to use a landline phone? There are some good practices that it’s beneficial to learn when using telephones and office phones. Here are Community Phone’s top 3 tips for how to use a landline phone:

1. Don’t Answer Spam Calls

If you are receiving nuisance calls on your landline phone, it may have a function that you can use to block these calls.

2. Subscribe to Cost-Effective Plans

Landline phone contracts will often include a lot of hidden fees. Make sure you have a landline plan that works for you, so you can be stress-free when making telephone calls.

3. Avoid Copper-Wired Landlines

If you find your landline phone connection is not sufficient, it may be because you are using telephones with a copper wire. For the best experience when making calls on a landline phone, opt for one that connects to the internet or cellular network.


We hope this guide on how to use a landline phone has helped you. Now, making telephone calls from your landline phone should be easier than ever. Not only can you use office phones, but now you know how to use the hold button on office phones. If you’d like to elevate your landline phone and get the best out of what your landline can offer you, check out Community Phone today.

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