Built to keep your service business connected
When emergency strikes, they call you. With Community Phone’s reliable desk phone, you know the call will ring. With the desktop and mobile app, your team can answer when they’re out on a job.
Keep your phone online, no matter what
Community Phone connects your office phones to cell towers in your area, eliminating the stress of internet-based phones. Your customers can always reach you.
Learn about Community Phone’s hardware
Customer Success Story
See How Climate Heating & Cooling Makes Sure Every Customer Gets A Callback Thanks to Community Phone
Climate Heating & Cooling
“With Community Phone, it’s been great. I wouldn’t change anything.”
Route calls to the right person at the right time
Have your incoming calls ring on both your office phones and mobile phones at the same time. This ensures that no matter where your team is—in the office, in the field, or dispatching techs—someone is ready to pick up the call. Learn More
Missed calls mean missed jobs
- go unanswered in the US
- 27% of emergency service calls
- won’t leave a voicemail
- 80% of callers
Review voicemails from the field
You deserve to focus on your customers, but you don’t want to leave voicemails hanging. With the Community Phone app, you can review voicemail transcripts and call back missed calls using your main business number. Learn More
Automatically text customers
Turn missed calls into appointments. When your team is not available to answer, your business line automatically texts back missed calls. The text chain is visible for your team in the mobile app. Learn More
Customers Love Us
- Customers Nationwide
- 25,000+
- 4.6 stars across 700+ reviews
Common questions from service company owners
Have a different question and can’t find the answer you’re looking for?
Reach out to our support team by calling us at (866) 969-4886.
- Will this work with our existing office phones?
- Yes! Community Phone Base works with almost all desk phones.
- Can techs answer calls on their personal phones?
- Yes! The Community Phone app lets your team answer business calls on their personal devices while keeping their number private.
- Can dispatchers answer calls while techs are in the field?
- Absolutely. You can connect multiple phones throughout your office and have calls ring mobile devices.
- What happens during power outages?
- With the optional backup battery, your phones stay connected for up to 26 hours.
- Do we need internet or special wiring?
- No internet required. No special wiring. Just plug into any standard outlet and you’re connected to cellular networks.
Stay connected to every customer
Never miss another emergency call or service appointment.
No contracts. 30-day guarantee. Service business support included.
