Why Customers Love Community Phone

Discover why families and businesses across America choose our phone service.

Community Phone representatives are very helpful and responsive. Setting up the phone is very easy. So glad that we found Community Phone.

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James
Holly, CO

With Community Phone, I don’t get bounced around to different divisions. You say ‘I can help you,’ not ‘I can’t help you. I have to transfer you.’ I appreciate that immensely.

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Jim and Joanie
Carlsbad, CA
Coastal Country Real Estate

We recently lost our landline due to construction. Because we live in a rural area with less than perfect wifi, we wanted to find another route. We were so happy to find Community Phone that requires NO wifi service! We are very happy with our service! We are using our old landline phones and it’s working out wonderfully! I am, so far, so happy! The communication from them is great! Thank you!

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Cindy
Colbert, WA

With Community Phone I don’t lose calls and don’t miss calls.

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Brian
Hampshire, TX
Mayberry’s Garage

It’s been great. I wouldn’t change anything.

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Jessica
Gahanna, Ohio
Climate Heating & Cooling

I had so many problems previously with interference from Verizon provided service that it was a relief to have service from a lowkey provider.

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Beverley
Silver Spring, MD

On the first call to request this service, Frank was very helpful and knowledgeable as he helped me through the process of ordering. Upon receiving the community phone unit, it was very easy to set up, but still needed to call customer service for the temporary number. Michael was very efficient and was able to help get my old number back without any trouble. Thank you for having great employees.

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Sue
Mammoth, AZ

Everyone I dealt with was friendly and courteous - I was switching from AT&T and having problems with them. Community Phone helped tremendously with getting it switched and dealing with what was needed from AT&T to keep my same phone number. Awesome customer service. Phone was easy to install and works wonderfully!!!

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Sybil
Vivian, LA

I dealt with three of your staff and each was pleasant, courteous, helpful, and knowledgeable. There was a small issue with my number transfer, but your staff worked hard to resolve it and kept me posted on progress. All and all, an easy transfer and I love I could keep my telephone number.

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Linda
Milton, MA

Just great service. I would recommend Community Phone to anyone that’s trying to go into business.

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George
Lafayette, LA
Chilli Black Grub Shop

Lord this is literally an answer to prayer.

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Ann
Lansing, MI
Awake Us Now

The setup was pretty much smooth. It wasn’t hard. Matter of fact, I’ve told some people about Community Phone.

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Joyce
Houston, TX
Joyce’s Home Healthcare

It’s nice because I don’t have to call 10 different municipality utility companies, and it’s plug and play.

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Amber
Peoria, IL
The Salvation Army

Amazing customer service and support, everything was fully explained and they even followed up to make sure I understood the process which is super easy.

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Everett
Port Chester, NY
Forbes
4.8

Best Overall

Named Best Home Phone Service Provider of 2025 by Forbes

Read the full Forbes review
TechCrunchBacked by Y CombinatorForbesUSA TodayThe Boston GlobeNPRCrunchbaseTelecompetitorTechCrunchBacked by Y CombinatorForbesUSA TodayThe Boston GlobeNPRCrunchbaseTelecompetitor

Trusted for more than 3 million calls

4.6 stars across 700+ reviews
Forbes, 2025
#1 in Simplicity
Easy & Low Tech
5-Minute Setup
Community Phone Setup

Frequently asked questions

Have a different question and can’t find the answer you’re looking for?
Reach out to our support team by calling us at (866) 969-4886.

What is the Community Phone base?
Our Community Phone Base ensures crystal-clear calls and seamless service—just plug it in and start talking! Learn more about our hardware
Will my monthly price increase over time?
No! With our 3-year price lock, your rate stays the same—no sudden hikes, no surprises. You’ll always know exactly what to expect.
Can I switch or cancel my plan anytime?
Yes! Since we don’t force you into a contract—stay because you love it, not because you’re locked in. You can switch plans or cancel anytime.
How does billing work—monthly or annually?
You have the flexibility to choose! You can pay monthly or opt for the annual plan and get one month free.