Why Customers Love Community Phone
Discover why families and businesses across America choose a simple, honest phone service that actually works.
- Works for homes & businesses
- Easy set-up
- No contracts or hidden fees
Keeping families and top businesses connected — join over 20.000 customers:
Fast, reliable customer support
“Community Phone's customer service is exceptional! I called multiple times with questions about setting up service for my elderly uncle, and each time I reached a helpful agent within minutes. Every representative was knowledgeable, patient, and courteous.”
Joseph S.
For Seniors and Retirees
Simple business plans
“Thank you for the excellent Business Account service. I'm so happy to grow with you Community Phone”
Hannah R.
For Small Business Owners
Reliability
“Community Phone helped my elderly mom stay connected with family through easy-to-use service. Their staff was compassionate and helpful both during setup and cancellation. Highly recommend for those caring for aging or disabled relatives.”
Sarah W.
For Family Caregivers
Fast, reliable customer support
“I quickly reached someone by phone and got prompt email replies. The device arrived quickly with clear instructions, and their rep helped make porting simple. Community's website was helpful and informative, and they delivered on all promises.”
Ian R.
For Families
Reliability
“Always had good service. Prices are good. People were always friendly and helpful. I would highly recommend Community phone service”
Carol B.
For Small Business Owners
Simple home phone service
“I bought Community Phone’s home phone for a relative who could no longer manage a cell phone. I found a simple phone that they can operate to use with the base unit. Companies are dropping landlines so finding Community Phone was a good solution.
Cathy R.
For Seniors and Retirees
Fast, reliable customer support
“100% excellent service & superior customer service. I highly recommend!”
Chris W.
For Families
Fast, reliable customer support
“This is the most customer service oriented company I’ve encountered in ages! Everyone I’ve talked to is well-trained, personable, and very conscious of the need to make the customer happy! The system is easy to connect and works just fine, and the staff are an absolute joy to talk to.”
Laura S.
For Small Business Owners
Spam call blocking
“Great for anyone tired of cellphones. My elderly father who is legally blind uses Community Phone. Customer service is excellent and we really like the robocall prevention system.”
Sallyann M.
For Seniors and Retirees
Call forwarding
“The phone has been working great. We have had no issues. My team has to answer the phone. That’s how our business runs.”
Eric R.
For Small Business Owners
Reliability and ease of use
“My mom used this phone in a few Assisted Living Facilities in recent years, and it worked out really well for her. One of the major benefits was being able to keep the same phone number when we moved her. Additionally, the ability to connect this system to a couple of landline phones made it much easier for her to use whether near her bed or sitting in a chair.”
Ron M.
For Seniors and Retirees
Simple phone service
“It is a great service for those of us who are caregivers and for much older seniors who are not able to work with a smartphone. The rates are reasonable and I look forward to peace of mind for my Mom.”
Greg W.
For Family Caregivers
Rated #1 in Simplicity
Featured on Morning Edition with Bob Oakes
Recognized Community Phone Founder James Graham
Community Favorites
Get a reliable phone service with all the modern conveniences.
Block Spam
Forward Calls
Grow Revenue
Unify Calls
Save Money
Save Time
"They Went Above and Beyond"
Our team is here to help—friendly, fast, and always ready to assist. See what our customers love about our support!
Rated 5 Stars
Customer support was absolutely outstanding. The support staff was always available, easily reached, very very polite and understanding, and went above and beyond to help with any problem I had. I've been shocked, I have never had an experience like this with any company. Kudos to those employees and to the management that picked them and trained them so well. A special shout out to Sam, who was incredible. Thank you so much!Keep it up!!!
Brian L.
Rated 5 Stars
Esraa was TERRIFIC! She went above and beyond her job! She helped me to resolve my data issue and took the extra effort to walk me through the process of troubleshooting. Please commend her for CUSTOMER SERVICE PERSON OF THE YEAR!!!
Reg W.
Rated 5 Stars
The instructions for setting up Community Phone's voicemail told me to use a mobile phone. (We don't have one of those!)
Happily, Axel from the support team was able patiently to step me through setting it up. No cell phone was required!
David
Rated 5 Stars
Community phone service is by far the best customer service i have ever had! I have called 7 or 8 times in the past week or 2 for different things,not at all because I've had trouble with the service at all but mostly just questions on setting up for my Uncle who is 85 and needs his service to be as simplified as possible. Every time I called there was a minimal wait time,maybe a minute or 2 before I actually got a live agent. Every agent I got was very knowledgeable,couteous,patient and helpful. I actually just got done with Michael and he was amazing. I had a question to ask my uncle before i proceeded to add robo blocker and Michael was kind enough to give me 15 minutes and he called me back as promised. I am so happy with the level of service I've received I had to write a review! They all deserve to be commended on the quality of service they deliver! Thankyou Michael and all the other agents i have worked with. You make Community Phone an amazing company!!!
Danielle Ellis (Chief Executive Officer)
Joseph S.
Rated 5 Stars
I’ve had a positive experience installing and using Community Phone. A human actually answers when I’ve had questions or needed assistance. The base unit arrived quickly and the instructions were easy to follow. So far the calls have been clear and stable.
Cathy
Rated 5 Stars
The customer service representatives with whom I've spoken have been knowledgeable about product and process and have been very patient in making sure I understood my account setup and phone number transfer.
Shirley K.
Rated 5 Stars
I was able to get a person on the phone right away and received email responses within a couple hours. The phone unit came in a few days with simple instructions, and porting was made easy with the help from a phone rep.
Larry
Rated 5 Stars
As a new customer of Community Phone, there were a couple of issues that needed to be resolved in order to customize the service from Community Phone to my personal needs. Each situation was remedied with one phone call. The agents were as courteous as they were knowledgeable and capable. I am beyond happy to have made this change.
Anna M.
Trusted by more than 20,000 customers
#1 in Simplicity
Forbes | 2025
5-Minute Set-up
Easy & Low-Tech
Frequently asked questions
Get answers about our plans, features, and phone service. Can't find what you need? Our friendly support team is just a call away.
What is the Community Phone base?
Our Community Phone Base ensures crystal-clear calls and seamless service—just plug it in and start talking!
Will my monthly price increase over time?
No! With our 3-year price lock, your rate stays the same—no sudden hikes, no surprises. You’ll always know exactly what to expect.
Can I switch or cancel my plan anytime?
Yes! Since we don't force you into a contract—stay because you love it, not because you're locked in. You can switch plans or cancel anytime.
How does billing work—monthly or annually?
You have the flexibility to choose! You can pay monthly or opt for the annual plan and get one month free.
