Blog/Community Phone's Wireless Home Phone Base

Community Phone's Wireless Home Phone Base

Ellie Lasater-Guttmann
By Ellie Lasater-Guttmann
Edited by Mark Lindquist

Community Phone is the best wireless phone service in the US, fighting to keep landlines alive. Their revolutionary wireless home phone base connects your phone to local cell towers for a dial tone and does not need the internet. It provides reliable wireless landline services at a low cost.

With world-class US-based support, unlimited nationwide calling, great calling features, and affordable plans, Community Phone is better than most traditional US landline and VoIP service providers. Read on to learn more!

8 Reasons Why Community Phone Is Better Than a Traditional Landline

The Community Phone landline base does not tie your phone to the internet as it works off resilient cell towers. The company's partnership with nationwide carriers and the unique design of the landline base ensure connectivity across 99% of the US, including rural areas.

Here are some reasons that make Community Phone better than traditional landlines:

1. No Expensive Bundling

The FCC order 19-72 has released large carriers from the obligation of providing copper wire service to smaller carriers, leading to the sunset of copper wires. So, telecom companies are replacing copper wires with fiber service.

The Plan: Bundle landline service with internet, TV, or OTT subscriptions as phones need an internet connection for the dial tone and call it an "upgrade."

The consequence for the Customer: Pay more for unreliable landline service and other services you do not need.

Community Phone does not bundle your landline service with internet, TV, or other services and provides unlimited nationwide calling with plans starting from as low as $39. Their wireless home phone base works off cell towers, eliminating the need for the internet.

2. Zero-cost Installation

Traditional landlines require extensive technician-led installations with messy copper wires making the entire installation process complex. To function effectively, digital phones require fiber optic cables that connect to the internet. The sensitive nature of the cables and the expertise required to install digital lines make the entire process cumbersome.

You do not need a technician or advanced skills to install your Community Phone landline. You can set up your landline in 30 seconds with the following steps:

1. Unwrap the landline base

An image of Community Phone landline base, a landline phone, and power cord

2. Connect the base to a power outlet. Wait to turn it on.

An image of Community Phone landline based connected to a power outlet

3. Hook your phone to the base per instructions in the manual

An image of Community Phone landline base connected with a landline phone

4. Toggle the ON/OFF switch to the ON position

An image of Community Phone landline base with toggle on

5. Turn on the power and wait for 5 mins. Once the base finishes setup, make a test call to ensure your phone works as intended.

An image of Community Phone landline ready to make calls

3. Higher Uptime Than Other Providers

Inclement weather with rain, lightning, and tornadoes can take out an entire landline network in no time, leaving you stranded without a phone during emergencies. Repairing these lines can be a hassle as phone technicians may need to learn where the problem started and how to fix it, leading to severe downtime.

Community Phone works off resilient cell towers that run on backup power during outages and have an uptime of 99.9%. The company's partnership with nationwide carriers ensures reliable coverage across 99% of the US, with minimal downtime compared to other providers.

4. No Geographical Limitation

Conventional landlines tether you to an address. If you are moving to a different location, you may not be able to find POTS lines as telecom companies are not providing new copper connections any more. Depending on the location and the monopoly of providers in that area, you may have to buy unreliable and expensive bundled landlines or VoIP phones.

The Community Phone wireless landline service ensures connectivity across 99% of the US. You can take your landline with you anywhere without changing your number. All you need is a power outlet and a phone, and your landline will work as well as a new one.

5. No Maintenance Challenges

As per FCC order 19-72, large carriers can retire copper wire service nationwide, allowing customers to upgrade to expensive bundled landlines. Companies that do not want to retire or upgrade their connections can allow the POTS lines to deteriorate by not investing in maintenance.

Copper wire lines installed in the 80s and 90s need extensive maintenance as they would have been damaged due to inclement weather and wear and tear. However, since companies are unwilling to spend on maintaining POTS lines, you will face absolute neglect when you call them with repair or maintenance issues.

Community Phone's 24/7 reliable support can help you troubleshoot any issue with your landline. If the reps cannot resolve the issue after troubleshooting, they can arrange to replace the wireless home phone base.

6. No Challenges in Procuring Replacements

Getting a technician to repair your faulty instrument or a wall jack or procure replacement parts for your traditional landline may be challenging as copper wire technology needs to be updated.

Enjoy a lifetime hardware warranty on the Community Phone landline base. Contact their customer support if you have questions about installing your landline base or its functionality. The reps will be happy to troubleshoot any errors or arrange a replacement if you need one.

7. Extensive Calling Features

Traditional landline providers do not support features like spam call blocking, 3-way calling, call waiting, caller ID, etc. When they support features such as call waiting, caller ID, and caller ID on waiting, etc., the features are bundled into different phone plans to make customers pay additional to avail of these services.

Community Phone combines the reliability of a landline, the freedom of wireless access, and excellent calling features in one. Enjoy outstanding calling features like spam call blocking, call waiting, caller ID, 3-way calling, landline texting, and more at affordable prices.

Talk to a Community Phone specialist today to learn more!

8. Automated Spam Call Blocking

Traditional landline providers cannot provide automated spam call blocking as they cannot support the technology for an in-built spam blocker. With Americans losing an average of $577 per person in 2022 to phone scams, manual spam blocking or phone features are insufficient to protect you against spam.

The Community Phone in-built spam blocker is your one-stop solution to barring unwanted and unlawful calls from ringing your phone. The spam blocker challenges robocalls and blocks them before the call can ring your phone, ensuring protection against spam. You can also allow calls from specific numbers to your phone and block all other numbers with the "Safelist" option.

Talk to Community Phone specialists to learn more about the two new additions for spam blocking - Safelist - 2 and the Blocklist.

What Makes Community Phone Better Than a VoIP Landline?

1. Connectivity

VoIP-based internet phones need more bandwidth than normal browsing. So, you need a high-speed internet connection for good call quality. Since the internet is unavailable or patchy in rural and suburban areas, VoIP-based phones are not an option if you live in one of these areas.

Fluctuating internet connectivity in urban areas and blind spots at home will lead to issues such as call drops, jitter, latency, and poor voice quality.

The Community Phone wireless home phone base works off resilient cell towers eliminating the need for an internet connection. Partnership with nationwide carriers and the landline base's unique design ensures excellent connectivity across 99% of the US, including rural areas. Talk to their specialist to learn more!

2. Reliability

VoIP phones will go down:

  1. If you or your service provider have a power outage
  2. Your provider has internet issues
  3. Network outages
  4. Scheduled or unscheduled maintenance

These issues make internet-based phones highly unreliable if you want to stay connected with loved ones or emergency services.

Since Community Phone landlines work off local cell towers, you get the reliability of a traditional landline and the freedom of wireless access at affordable prices.

3. Uptime During Power Outages

VoIP phones will not work during a power outage as they need a power supply. Investing in a battery backup unit can be an option, but there are better solutions than investing in a battery backup unit. Backup power units can help you only if you have a power outage, but if your VoIP provider has an outage or other issues, you will be stranded without a phone.

The 12-hour backup battery in the Community Phone landline base ensures your phone continues to work during power outages, helping you stay connected with loved ones and emergency services.

4. Safety and Security Issues

Using an internet-based phone will make you vulnerable to hacks, attacks, malware, and internet-related threats. Hackers may intercept your data when you use the internet for communication, leading to data and identity theft.

For example, you may be liable for credit cards, expensive purchases, and loans you never took.

Community Phone landlines cannot be hacked as they do not use the internet, ensuring protection against internet-related threats, data, and identity theft. Their phones cannot be wire-tapped as they are wireless, saving you from unwanted eavesdropping.

5. Poor Call Quality

Call quality and clarity on internet-based phones depend on the strength of the internet connection. Even if you have high-speed internet, you may experience call drops, jitter, and poor call quality because internet speeds depend on several variables. These variables include network congestion, the time of day, your device, the surrounding area, and other factors.

Community Phone works off local cell towers eliminating the need for internet. The unique landline base design and the partnership with nationwide carriers ensure excellent connectivity across 99% of the US. Their specialists also run extensive checks on coverage in your area before they sign you up.

6. Geographical Limitations

Internet phone providers only cover a few rural and suburban areas. With large carriers shutting down traditional phone service, you will be forced to get an expensive bundled landline if you live in a rural or suburban area.

Community Phone covers 99% of the US, providing reliable service and superior voice quality, including in rural areas. Talk to their specialists to check if your address has coverage! Customer reviews on Trustpilot and other review sites are testimony to the company's superior coverage in rural areas.

7. Installation Costs and Challenges

Internet-based phones need internet lines installed at home. The expertise required for the installation and your provider's customer response will determine the speed and accuracy of the installation and the subsequent working of your phones. Be ready to face several technical issues if the installation is incomplete or incorrect.

The Community Phone landline has a zero-cost DIY installation. You or anyone can install the landline in a few simple steps and have your phones up and running in a matter of minutes.

8. Challenges With Emergency Tracking

First responders, especially 911, cannot trace your location accurately if you have an internet-based phone. Since the information comes from an IP address with no GPS data and is not from a physical address or cell tower, location tracking becomes difficult.

Since Community Phone works off local cell towers, emergency services can zero in on your location by using the mobile signals from the cell tower powering your phone.

9. Specialized Hardware

When switching from a traditional landline to an internet-based phone, you must buy a specialized VoIP router, special ethernet cables, and a VoIP-compatible phone. You will be stranded without a phone if the technician installs the hardware correctly or the setup is complete.

Community Phone does not require you to have fancy hardware to continue using your landline. All you need is the landline base, which you will receive upon signing up with Community Phone for a one-time payment of $99. Their wireless home phone base is compatible with all phone models, saving you the hassle of buying new phone equipment.

How to Order Community Phone's Wireless Home Phone Base?

Follow these steps to get a Community Phone landline:

1. Contact Community Phone Support

Contact Community Phone at (866)-340-6256 and speak with a specialist.

2. Check Your Address for Coverage

The specialist will check if your address has coverage before they process your subscription. Since Community Phone covers 99% of the US, this should not be an issue.

3. Select Your Desired Plan

Choose the plan that best fits your need from landline, business, or cell plans.

4. Number Selection

Get a new local number FREE when you sign up, or you can port your existing number to Community Phone. Once this is done, you can complete the sign-up process to be a member of the Community Phone family.

If you are a business, you can choose from toll-free and vanity numbers to increase customer satisfaction, create marketing strategies, and increase revenue.

5. Receiving the Landline Base

Once your subscription has been processed, you will receive the landline base in 2-4 business days. You can connect the landline base per instructions in the manual, wait for the device to complete setup, and start making calls.

Talk to the specialist if you want to transfer your existing landline number to a cell phone and ditch the landline.

How to Install Community Phone's Wireless Home Phone Base

You do not need a technician or advanced skills to install a Community Phone landline. You or anyone can set up the wireless landline base in under 30 seconds in a few steps. Watch this video to learn how!

Community Phone Wireless Landline Features

1. Spam Call Blocking

More than 43% of Americans only invest in a spam-blocking service after falling prey to a phone scam. With 1 in 3 people being victims of fraud more than once, manual call barring, *60, and phone features are insufficient to block spam. According to reports, scammers have found a way around the STIR/SHAKEN protocols implemented by the government for consumer protection.

Get the Community Phone spam-blocker, your one-stop solution to barring unwanted and unlawful calls from ringing your phone. The spam blocker challenges robocalls and blocks them before the call can ring your phone, ensuring protection against spam.

An image of Community Phone spam call blocker service

The "Safelist," a new Community Phone feature, allows you to list the numbers you want to accept calls from. Your phone will ring to let calls from these numbers through and block all others before the phone rings. You can update your allowed list anytime to add or delete numbers, or Community Phone specialists will be happy to assist you.

Studies report that several people miss legitimate calls fearing spam. Understanding the need to balance robust spam protection and legitimate calls, Community Phone is launching another iteration of the Safelist soon.

This feature will allow you to accept calls from numbers you want and route the rest to voicemail. Since Community Phone will not block other numbers, you can check your voice messages and respond to the ones you deem necessary.

The soon-to-be-launched "blocklist" is an aggressive spam blocker that blocks over 6 million spam calls based on an ever-growing database of spam numbers and a spam score. You can actively contribute to this database by adding a spam number to protect yourself and other Community Phone customers from scams and fraud.

An image of Community Phone spam blocker features

Talk to Community Phone specialists to learn more!

2. Call Forwarding

Enable call forwarding to forward important calls when you cannot answer them from your business landline. You can opt from one of the several Community Phone options to forward your business calls to a number of your choice.

Temporary Forwarding: Use the manual process to turn call forwarding ON/OFF if you are temporarily away from your business phone. Here's how you can enable it:

  1. Get a dial tone
  2. Dial **21*1
  3. Dial the 10-digit number you want the calls forwarded to and #
  4. Three beeps will indicate you have enabled call forwarding.

Follow the same steps, but press ##21# to turn off call forwarding.

Unconditional Forwarding: Forward all calls from your landline to a cell phone or another number of your choice and ditch your landline.

Conditional Forwarding: You can program several phone numbers to ring simultaneously with one incoming call, allowing the person available to answer the call.

You can also have numbers ring in succession if the first number is busy or does not answer. For example, your cell phone can ring if you do not answer your landline within 20 seconds.

An image of Community Phone call forwarding sevice

3. Call Waiting

The call-waiting feature helps you handle two calls simultaneously. You can place the first call on hold, talk to the second caller, or route it to voicemail. You will hear 2 beeps when there is an incoming call while you are engaged on one call.

4. Caller ID

On Outgoing Calls

Opt for the caller ID feature so the recipient can see your number or name when you make outbound calls. This feature can help loved ones answer your call or return missed calls without mistaking them as spam.

Incoming Calls

You will be able to see the caller ID of the person calling you if:

  1. The person has enabled caller ID
  2. Has registered in the national register
  3. Your phone can support the caller ID feature.

Community Phone does not use third-party apps to provide the caller ID feature.

5. Call History

Enable the call history feature and access information on incoming and outgoing calls to and from your Community Phone landline.

You can use this feature to

  1. Return missed calls from known contacts
  2. Store legitimate contacts
  3. Check caller information against known contacts
  4. Send a message or
  5. Block spam calls.

An image of Community Phone Call history page

6. Landline Texting

Studies reveal that millennials and later generations prefer texting to talking. Stay in touch with younger children or grandchildren by texting them from your Community Phone landline through the landline texting feature. The unlimited text feature and 2-way messaging enable you to see the messages from the recipient and continue the conversation.

An image of Community Phone Landline Texting service

7. 3-way Calling

Connect with 2 or more of your loved ones simultaneously with the 3-way calling feature, spend some great moments, and create memorable experiences. You can connect with your loved ones on the same call and hear them speak simultaneously without worrying about free calling apps, internet bandwidth, or patchy and dropped internet calls.

Benefits of Switching to Community Phone

Besides having a reliable landline service that does not require internet, Community Phone members enjoy the following benefits:

Unlimited nationwide calling and text: Stay in touch with loved ones across the US with Community Phone's unlimited talk and text.

No internet needed: The Community Phone landline base works off cell towers without tying your phone to the internet. Since your phones are not dependent on the internet, they will continue working during an internet outage or maintenance.

No credit checks or deposit fees: Community Phone does not run credit checks on your account and does not charge you deposit fees like many traditional landline and VoIP providers.

Number choice: You can get a new local number FREE when you sign up with Community Phone. You can also transfer your existing number through their unique hand-held porting process.

An image of Community Phone sample numbers

Zero-cost Installation: The landline base does not require a technician to install it. You or anyone in your business or household can install your Community Phone landline in under 30 seconds and be ready to make calls in 5 mins.

An image of Community Phone 30 second installation process

24/7 reliable customer support: Contact Community Phone customer support via phone, email, and live chat 24/7 to experience world-class support from live agents. Glowing customer reviews on BBB and Trustpilot are testimonies of their commitment to customers.

Works during power outages: The 12-hour backup battery in the landline base ensures your phones continue working during power outages and blackouts.

Free 14-day trial: Experience Community Phone's reliable service and world-class support for 14 days, FREE, before you commit entirely. Many of their customers signing year-long contracts after the 14-day FREE trial is a testimony of their customer commitment.


Who is the best home phone service provider?

Community Phone is the ultimate home phone service provider that offers customers a perfect balance of convenience, affordability, and superior voice quality. Their wireless landline technology provides reliable service that doesn't require an internet connection.

Enjoy unlimited nationwide calling, great calling features, and world-class support at affordable prices starting as low as $39 per month. Talk to their specialists at 866-259-1858 to learn more!


Community Phone is the best wireless service in the US, catering to thousands of individuals and businesses. With the reliability of a conventional landline, freedom of wireless access, outstanding calling features, and excellent customer support at affordable prices, Community Phone is better than most traditional landline and VoIP services in the US. Sign up or switch today to see the difference.

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