lcp
Talk to a landline specialist
Call us
866-969-4886
7am - 9pm ET Mon-Fri
10am - 7pm ET Sat/Sun
Landline
December 9, 2022

The Best Alternative To TruVista Landline

The Best Alternative To TruVista Landline

Customers have struggled with TruVista landline service for a long time. Many have voiced their concerns online, through social media, and to customer service representatives about the poor service. Some of the most common complaints include the following:

  1. Poor call quality
  2. Difficulty reaching customer service representatives
  3. Long wait times on the phone
  4. Being disconnected during calls

Read this article to understand the drawbacks of having a TruVista landline. The article also discusses the best TruVista landline alternative - Community Phone.

Call our landline specialists at
866-969-4886

Drawbacks of Having a TruVista Landline

1. Terrible Customer Service

Several customers have complained about the unhelpful tech support reps who fail to provide solutions to customer concerns. They do not assist costumers when they contact support with billing or connectivity issues.

2. Exorbitant Prices

Many dissatisfied customers feel that TruVista’s monopoly in certain areas and the lack of competitors allow them to charge exorbitant prices for their services.

3. Landline Service Is Not TruVista’s Focus

Landline is not TruVista’s primary focus. The company has been focusing on its broadband internet and wants to move customers to use its bundled services.

Several customers have expressed displeasure over adding a landline they do not need to their internet service. The bundle gets reversed if you want landline service. You will have to get TruVista internet for your landline to work, increasing your phone bill.

4. Patchy Connectivity‍

TruVista landlines need more bandwidth than normal browsing. So, you need a high-speed internet connection for good call quality. Fluctuating internet connectivity in urban areas and blind spots at home will lead to issues such as call drops, jitter, latency, and poor voice quality.

5. Questionable Reliability

TruVista’s internet-based phones will go down:

  1. If you or the company have a power outage
  2. TruVista has internet issues
  3. Network outages
  4. Scheduled or unscheduled maintenance

These issues make TruVista’s internet-based phones highly unreliable if you want to stay connected with loved ones or emergency services.

6. Phone Lines Down During Power Outages

TruVista’s internet-based phones will go down when there is a power outage. Investing in a battery backup unit can be an option, but it is expensive and is not the perfect solution. Backup power units can help you only if you have a power outage, but your phone lines will be down if TruVista has an outage or other issues.

Or call our landline specialists at
866-969-4886

7. Safety and Security Issues

Using TruVista’s landlines will make you vulnerable to hacks, attacks, malware, and internet-related threats. Hackers may intercept your data when you use the internet for communication, leading to data and identity theft.

For example, you may be liable for credit cards, expensive purchases, and loans you never took.

8. Poor Call Quality

Call quality and clarity of internet-based phones depend on the strength of the internet connection. TruVista internet speeds depend on various factors like network congestion, time of the day, your device, surrounding vegetation, etc., and are inconsistent throughout the day. This fluctuation can lead to call drops, latency, and poor call quality.

9. Lack of Flexibility

TruVista’s internet-based phones boast flexibility claiming you can make or receive calls anywhere. However, since call quality and connectivity depend on your internet's strength, it will only be consistent in some places.

Blind spots at home, the distance from the modem/router, and the number of obstacles between you and the modem/router will influence call quality and connectivity. These scenarios can lead to call drops, jitter, latency, and poor call quality, even if you have a high-speed internet connection.

10. Installation Costs and Challenges

TruVista needs internet lines installed at your home to provide landline service. The expertise required for the installation and the company’s customer response will determine the speed and accuracy of the installation and the subsequent working of your phones. Be ready to face several technical issues if the installation is incomplete or incorrect.

11. Challenges With Emergency Tracking

First responders, especially 911, cannot trace your location accurately if you have an internet-based phone. Since the information comes from an IP address with no GPS data and is not from a physical address or cell tower, location tracking becomes difficult.

12. Specialized Hardware

You must buy a specialized router and special ethernet cables when signing up for a TruVista landline. You will be stranded without a phone if the technician does not install the hardware correctly or the setup is incomplete.

Or call our landline specialists at
866-969-4886

Community Phone - The Best Alternative to TruVista Landline

An image of Community Phone Landline Service

Community Phone is the best wireless home phone service in the US, revolutionizing traditional landlines to combine reliability, flexibility, and excellent features. Its wireless landline base connects your home phone to local cell towers, eliminating the need for high-speed internet to make or receive calls.

The company provides solid coverage across 99% of the US for you to experience excellent connectivity and superior voice quality in rural and low-reception areas.

Enjoy unlimited nationwide calling, features like spam call blocking, call forwarding, call waiting, voicemail, 3-way calling, and more at affordable prices. With US-based support, no hidden charges, and flexibility, Community Phone is the best landline service.

Or call our landline specialists at
866-969-4886

How It Works

The Community Phone landline base does not tie your phone to the internet as it works off resilient cell towers. The company's partnership with nationwide carriers and the unique design of the landline base ensure connectivity across 99% of the U.S., including rural areas. The built-in antennas on the base amplify signals from mobile towers to ensure superior voice quality in low-reception areas.

The 12-hour backup battery in the base ensures your phones continue working during a power outage or blackout in your area.

What Makes Community Phone better than TruVista?

Here are some salient Community Phone features that make it better than VoIP providers:

1. Connectivity

Community Phone has partnered with nationwide carriers to ensure coverage across 99% of the U.S. Since the wireless landline base does not need an internet connection to work, you will not face issues such as call drops, jitter, or latency.

2. Reliability

Resilient technology has made your Community Phone landline the most reliable option to stay connected with loved ones and emergency services. Their landline base works off resilient cell towers with power backups to support them during a massive outage. The base also has a 12-hour backup battery that keeps your phone working during a power outage or blackout in your area.

3. Security

Since Community Phone does not tie your landline to the internet, it does not leave you vulnerable to hacks, attacks, data, or identity theft. You get an additional layer of security as the wireless landline cannot be wiretapped like conventional landlines.

4. Call Quality

Community Phone has partnered with carriers nationwide to ensure robust coverage and clear voice quality in rural areas. The landline base has built-in antennas that amplify mobile signals to ensure crystal-clear voice quality in poor-reception areas.

Or call our landline specialists at
866-969-4886

5. Geographical Limitations

Community Phone's landline service covers 99% of the U.S., including rural areas, making geographical limitations and the monopoly of certain carriers a thing of the past. You can take your Community Phone landline anywhere in the US, as all you need is a power outlet and a phone to have a landline.

6. Flexibility

Community Phone's partnership with nationwide carriers and the unique landline base design ensure excellent voice quality and connectivity across 99% of the U.S. Experience extreme flexibility with your Community Phone landline, as you can take it anywhere without changing the number. Plug it into a power outlet and a phone, and your landline will work as well as new!

7. Installation

You do not need a technician or advanced skills to install your Community Phone landline. You can set up your landline in 30 seconds with the following steps:

1. Unwrap the landline base

An image of Community Phone Landline base

2. Connect the base to a power outlet. Do not turn it on yet.

An image of Community Phone Landline base connected to power supply

3. Hook your phone to the base per instructions in the manual (Phone 1/Phone 2 port)

An image of Community Phone Landline base connected to power supply and landline

4. Toggle the ON/OFF switch to the ON position

An image of Community Phone Landline base connected to power supply and landline and turned on

5. Turn on the power and wait for 5 mins. Once the base finishes setup, make a test call to ensure your phone works as intended.

An image of Community Phone Landline base finishing setup

8. Emergency Tracking

First responders can easily track your location in an emergency, as they can trace the data originating from the cell tower and zero in on your location.

9. Hardware

You don't need fancy equipment for your Community Phone landline, except the landline base and a SIM. You will receive the SIM with the base when you sign up with Community Phone.

The landline base is compatible with all phone models, saving you the hassle of buying new phone equipment. Save time and money with the zero-cost installation of the landline base.

Or call our landline specialists at
866-969-4886

Community Phone Landline Features

Spam Call Blocking

68.4 million Americans were victims of phone scams in 2022, a 23% increase from 2021. Manual call blocking is no longer effective due to scammers' persistent attacks. According to reports, con artists have discovered a technique to get around the STIR/SHAKEN regulations that the government has implemented for customer safety.

Get the Community Phone spam-blocker, your one-stop solution to barring unwanted and unlawful calls from ringing your phone. The spam blocker challenges robocalls and blocks them before the call can ring your phone, ensuring protection against spam.

An image of Community Phone  spam call blocking process

The "Safelist," a new Community Phone feature, allows you to list the numbers you want to accept calls from. Your phone will ring to let calls from these numbers through and block all others before the phone rings. You can update your allowed list anytime to add or delete numbers, or Community Phone specialists will be happy to assist you.

Studies report that several people miss legitimate calls fearing spam. Understanding the need to balance robust spam protection and legitimate calls, Community Phone is launching another iteration of the Safelist soon.

This feature will allow you to accept calls from numbers you want and route the rest to voicemail. Since Community Phone will not block other numbers, you can check your voice messages and respond to the ones you deem necessary.

The soon-to-be-launched "blocklist" is an aggressive spam blocker that blocks over 6 million spam calls based on an ever-growing database of spam numbers and a spam score. You can actively contribute to this database by adding a spam number to protect yourself and other Community Phone customers from scams and fraud.

An image of Community Phone spam call blocker feature

Talk to Community Phone specialists to learn more!

Or call our landline specialists at
866-969-4886

Call Waiting

The call-waiting feature helps you handle two calls simultaneously. You will hear 2 beeps when there is an incoming call while you are engaged on one call. You can place the first call on hold, talk to the second caller, or route it to voicemail.

Call Forwarding

Enable call forwarding to forward important calls when you cannot answer them from your business landline. You can opt from one of the several Community Phone options to forward your business calls to a number of your choice.

Temporary Forwarding: Use the manual process to turn call forwarding ON/OFF if you are temporarily away from your business phone. Here's how you can enable it:

  1. Get a dial tone
  2. Dial **21*1
  3. Dial the 10-digit number you want the calls forwarded to and #
  4. Three beeps will indicate you have enabled call forwarding

Follow the same steps, but press ##21# to turn off call forwarding.

Unconditional Forwarding: Forward all calls from your landline to a cell phone or another number of your choice and ditch your landline.

Conditional Forwarding: You can program several phone numbers to ring simultaneously with one incoming call, allowing the person available to answer the call.

You can also have numbers ring in succession if the first number is busy or does not answer. For example, your cell phone can ring if you do not answer your landline within 20 seconds.

An image of Community Phone call forwarding feature

Call History

Enable the call history feature and access information on incoming and outgoing calls to and from your Community Phone landline.

You can use this feature to

  1. Return missed calls from known contacts
  2. Store legitimate contacts
  3. Check caller information against known contacts
  4. Send a message or
  5. Block spam calls.
An image of Community Phone call history feature

Caller ID

On Outgoing Calls

Opt for the caller ID feature so the recipient can see your number or name when you make outbound calls. This feature can help loved ones answer your call or return missed calls without mistaking them as spam.

Incoming Calls

You will be able to see the caller ID of the person calling you if:

  1. The person has enabled caller ID
  2. Has registered in the national register
  3. Your phone can support the caller ID feature.

Community Phone does not use third-party apps to provide the caller ID feature.

Or call our landline specialists at
866-969-4886

Landline Texting

Studies reveal that millennials and later generations prefer texting to talking. Stay in touch with younger children or grandchildren by texting them from your Community Phone landline through the landline texting feature. The unlimited text feature and 2-way messaging enable you to see the messages from the recipient and continue the conversation.

An image of Community Phone landline texting service

3-way Calling

Connect with 2 or more of your loved ones simultaneously with the 3-way calling feature, spend some great moments, and create memorable experiences. You can connect with your loved ones on the same call and hear them speak simultaneously without worrying about free calling apps, internet bandwidth, or patchy and dropped internet calls.

Or call our landline specialists at
866-969-4886

Benefits of Switching to Community Phone

Besides having a reliable landline service that does not require internet, Community Phone members enjoy the following benefits:

Unlimited nationwide calling and text: Stay in touch with loved ones across the U.S. with Community Phone's unlimited talk and text.

No internet needed: The Community Phone landline base works off cell towers without tying your phone to the internet. Since your phones are not dependent on the internet, they will continue working during an internet outage or maintenance.

Number choice: You can get a new local number FREE when you sign up with Community Phone. You can also transfer your existing number through their unique hand-held porting process.

An image of Community Phone sample phone number

Zero-cost Installation: The landline base does not require a technician to install it. You or anyone in your business or household can install your Community Phone landline in under 30 seconds and be ready to make calls in 5 mins.

An image of Community Phone 30 second installation process

24/7 reliable customer support: Contact Community Phone customer support via phone, email, and live chat 24/7 to experience world-class support from live agents. Glowing customer reviews on BBB and Trustpilot are testimonies of their commitment to customers.

Works during power outages: Save money you would invest on installing costly inverters or backup power, as the 12-hour backup battery in the landline base ensures your phones continue working during power outages and blackouts.

Senior and Military Veteran discount: To respect the contributions of seniors and war veterans to society, Community Phone offers a 5% lifetime discount to seniors over 65 and a 10% lifetime discount to military veterans. Talk to their specialists to learn more!

Or call our landline specialists at
866-969-4886

How to get a Community Phone landline?

Follow these steps to get a Community Phone landline:

  1. Call Community Phone at (866)-340-6256 and speak with a specialist.
  2. The rep will check your area for coverage. Since Community Phone covers 99% of the US, this should not be an issue.
  3. You get a local number FREE when you signup. Choose a new number or port your existing number. The specialist will help you get a similar number if your preferred number is unavailable.
  4. Choose a plan to suit your needs.
  5. Complete the signup process
  6. Wait for your landline base, and install it per instructions. You can contact Community Phone support if you have challenges or questions.
  7. Wait until the base completes the setup. Make a test call to check if your landline works as intended.
Or call our landline specialists at
866-969-4886

FAQs

What are the drawbacks of TruVista Landline?

Here are some drawbacks of having a TruVista landline:

  1. Landline service is not their primary focus. So the company looks at bundling other services with their internet.
  2. Monopoly in certain areas allows them to charge exorbitant prices
  3. Patchy connectivity as their phones use the internet for communication
  4. Phone lines will go down during a power outage
  5. Unhelpful customer support

What is the best alternative to TruVista Landline?

Community Phone is the best alternative to TruVista landline. Here’s why:

  1. Wireless landline that does not need the internet or copper connection
  2. No hidden charges, deposit fees, or credit checks
  3. Outstanding calling features like spam blocking, call waiting, landline texting, voicemail, and more at affordable prices
  4. World-class 24/7 support
  5. 5% lifetime discount for seniors over 65 and a 10% lifetime discount for military veterans

Conclusion

Community Phone has long been known as the best TruVista landline alternative. Customers have praised their service for its call quality, customer service, and pricing. The company offers a variety of features that are not available with TruVista. With no hidden charges and world-class support, Community Phone is the best landline service in the US. Contact them to learn more about how they can serve as your perfect TruVista landline alternative!

Wireless Landline Phone Service
No internet required
Works during power outages
Unlimited nationwide calling
30-second setup
Keep you existing number

Check your address for coverage

or call (866) 969-4886

Upgrade your landline service today

Hooray! We have coverage in your area! 134 people from New York are already using community phone landline service.
We are launching here soon. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner.