Benefits of Simultaneous Ring
A simultaneous ring is a must-have for all businesses, particularly the small ones. Here are the top benefits of a simultaneous ring for businesses:
Answer the Incoming Calls From Anywhere
As in call forwarding, the simultaneous ring feature lets the subscriber freely answer their incoming calls from anywhere. They no longer need to be on their office desk to answer the B2B and client calls. Instead, they can configure multiple devices like their web phone, office phone, landline, and personal mobile phone.
More Productive Phone Support Environment
Sometimes, support agents have to forward incoming client calls to their colleagues. Sometimes, it’s because of their busyness but it’s also because their colleague is a more appropriate agent for the call – think of a sales agent forwarding the call to a technical agent in case the caller is facing a technical issue.
In such cases, a simultaneous ring helps to form a productive customer support environment that can eventually improve the user experience of your business.
Never Miss a Customer/Client Call
As mentioned, a study reveals that 85% of unanswered calls won’t pass in again. Answering customer calls appropriately improves their retention rate. When a customer is satisfied with your service, they help your business acquire more customers through referrals. Therefore, a simultaneous ring is a must-have for businesses looking to scale up.
But, what’s an effective phone service that supports simultaneous ringing? Let’s explore.
Simultaneous Ring with Community Phone
Community Phone is a modern landline and wireless phone service. Unlike many of its competitors, it operates on cell phone towers and doesn't require the subscribers to use an internet connection or copper wires.
As a modern landline phone solution, CommunityPhone supports various advanced features like call waiting, unlimited calling throughout the US, international calling, call routing, and most importantly; call forwarding.
Since CommunityPhone is compatible with call forwarding, it also allows its subscribers to form a simultaneous ring and configure multiple phones to ring at once.
Here are the steps to getting started with forming a simultaneous ring using Community Phone:
Step 1: Pick a custom phone number from a database of over 30,000 phone numbers.
Step 2: Configure your custom dial menu and set up call forwarding.
Step 3: In the call forwarding settings, add multiple phone numbers to form a simultaneous ring.
It’s as easy as that.
But, what sets CommunityPhone apart from the pack? Well, here are some of its standout values:
- Subscribers don’t need to access the internet to use CommunityPhone’s landline service.
- The provider offers a landline base device that’s easy to set up for anyone and doesn’t require a technician.
- The landline base device requires electricity but also offers a battery to keep you connected during power outages.
- CommunityPhone supports unlimited nationwide calling.
- The landline specialists at CommunityPhone are easy to contact.
Not satisfied yet? Well, CommmunityPhone also offers a 30-day money-back guarantee. It also secured a 4.3 rating out of 5 based on 68 reviews on Google.
Click here to get started with CommunityPhone’s landline phone service today.
Simultaneous Ring FAQs
How do I set up simultaneous ringing?
To set up simultaneous ringing on a network, look for the Call Forwarding settings and select Simultaneously Ring.
On the Select Number screen, click New Number and set the numbers you want to ring when a call comes in. You can also set up a Voice Mail to deliver your voice mail to the caller.
Once you’re done with the configuration, select Apply Settings.
What’s the difference between simultaneous ring and call forwarding?
In call forwarding, you can forward an incoming call to a single cell phone number or more than one number sequentially, such that a single phone rings at a time. Whereas, in simultaneous ringing, you can set multiple phones to ring at once when a call comes in.
What is the difference between a simultaneous ring and a sequential ring?
In a simultaneous ringing, multiple phones ring at once. But in sequential ringing, multiple phones ring one by one in case the first phone in the loop is busy. To be clear, all the phones configured ring at once in simultaneous ringing but a single phone rings at a time, in sequential ringing.
Can you link 2 phones together?
Simultaneous ringing is the perfect way to link 2 phones together such that both of them ring when a call passes in. Whether you want to link two conventional phones or modern cloud phones, simultaneous ringing is a good way to go. But your service provider and the phone systems should support it.