People are looking for a Mediacom VoIP alternative because they are unhappy with the service. Some reasons people give for wanting to switch include poor call quality, difficulty in reaching customer service, and high prices.
Read on if you want to continue using your landline without worrying about call quality, bad service, and hidden charges! This article provides information on the drawbacks of having a Mediacom VoIP, and the best alternative - Community Phone
Drawbacks of Mediacom VoIP Service
1. Poor Customer Service
Mediacom has become synonymous with rude and unhelpful customer support. Customers have repeatedly complained about the callous attitude of the company as they have a monopoly in some areas. Technicians not arriving on time, repairs taking forever, and frequent outages have forced customers to look for reliable alternatives.
2.Unreliable During Emergencies
Your Mediacom phone service will go down during a power or network outage or scheduled or unscheduled maintenance.
The company recommends buying a battery backup to continue using your landline during power outages, but it is expensive and not the perfect solution. The backup battery can help you only if you have a power outage, but your phone lines will be down if your fiber service provider has an outage or other issues.
3. Expensive Bundled Options
If you want to continue using your landline after the “upgrade” from copper cables to fiber optics, you will have to get internet as calls will go through the internet. You may also have to bundle your landline with services you don’t need, like TV or OTT subscriptions.
Switch to Community Phone if you want to continue using your landline without an expensive bundle.
4. Poor Call Quality
Mediacom phones use the internet for calls. Call quality and clarity on internet-based phones powered by fiber technology depend on the strength of your internet connection. The favorite catchphrase of all telco providers is "fast and stable internet," which means you will need expensive high-speed internet to have good call quality.
Since consistent internet connectivity and affordability are subjective, you may have call drops and poor voice quality on your Mediacom landline.
5. New Hardware
You must get a modem from Mediacom when you subscribe to their phone service. Mediacom will provide this device and take care of any repairs or replacements.
6. Installation Challenges
Customer reviews indicate that Mediacom is the worst at managing installation and repair schedules. Their technicians never arrive on time and do not heed special instructions from customers. Their lack of expertise in installing fiber-optic cables and customer apathy can lead you to face myriad issues and leave you stranded without a landline.
Community Phone -The Best Mediacom Alternative
****Community Phone, the best home phone service in the US, is fighting to keep the landline alive. The company’s wireless landline base connects your home phone to local cell towers, eliminating the need for internet or copper connections.
The unique design of the landline base and partnership with carriers nationwide ensure you get solid coverage with Community Phone across 99% of the US, including rural areas.
Enjoy great voice quality, the reliability of a landline, and wireless access at affordable prices. With features like call waiting, 3-way calling, spam call blocking, caller ID, call history, and landline texting, Community Phone is the best landline service for you.
How It Works
The Community Phone landline base does not tie your phone to the internet as it works off resilient cell towers. The company's partnership with nationwide carriers and the unique design of the landline base ensure connectivity across 99% of the U.S., including rural areas. The built-in antennas on the base amplify signals from mobile towers to ensure superior voice quality in low-reception areas.
The 12-hour backup battery in the base ensures your phones continue working during a power outage or blackout in your area.
What Makes Community Phone Better than Mediacom VoIP?
Here are some salient Community Phone features that make it better than Mediacom VoIP landlines:
1. Zero Cost Installation
You do not need a technician or advanced skills to install your Community Phone landline. You can set up your landline in 30 seconds with the following steps, saving you time and money:
1. Unwrap the landline base
2. Connect the base to a power outlet. Do not turn it on yet.
3. Hook your phone to the base per instructions in the manual.
4. Toggle the ON/OFF switch to the ON position
5. Turn on the power and wait for 5 mins. Once the base finishes setup, make a test call to ensure your phone works as intended.
2. Reliable Landline Service, No Bundles
Community Phone is the best wireless landline service in the US, and it is fighting to keep the landline alive. The company provides affordable and reliable landline service, the freedom of wireless access, and excellent calling features without bundling it with the internet or other services you don’t need.
3. No Hidden Charges
Community Phone boasts transparency and does not surprise customers with hidden charges on their bills. You pay what you signed up for.
4. World-Class Support
Contact Community Phone via email, chat, or phone to experience world-class support and Community Phone’s commitment to its customers.
5. Reliability
Resilient and thoughtful technology have made the Community Phone landline the most reliable option to stay connected with loved ones and emergency services. Their landline base works off cell towers with power backups to support them during a massive outage. The base also has a 12-hour backup battery that keeps your phone working during a power outage or blackout in your area.
6. Connectivity
Community Phone has partnered with nationwide carriers to ensure coverage across 99% of the U.S. Since the wireless landline base does not need an internet connection to work, you will not face issues such as call drops, jitter, or latency.
7. Call Quality
Community Phone has partnered with carriers nationwide to ensure robust coverage and superior voice quality in rural areas. The landline base has built-in antennas that amplify mobile signals to ensure crystal-clear voice quality in poor-reception areas.
8. Security
Since Community Phone does not tie your landline to the internet, it does not leave you vulnerable to hacks, attacks, data, or identity theft. You get an additional layer of security as the wireless landline cannot be wiretapped like conventional landlines.
9. Geographical Limitations
Community Phone's landline service covers 99% of the U.S., including rural areas, making geographical limitations and the monopoly of certain carriers a thing of the past. The landline base's unique design and revolutionary wireless technology provide superior voice quality even in low-reception areas.
10. Flexibility
Community Phone's partnership with nationwide carriers and the unique landline base design ensure excellent voice quality and connectivity across 99% of the U.S. Experience extreme flexibility with your Community Phone landline, as you can take it anywhere without changing the number. Plug it into a power outlet and a phone, and your landline will work as well as new!
11. Emergency Tracking
First responders can easily track your location in an emergency, as they can trace the data originating from the cell tower and zero in on your location.
12. No Specialized Hardware
You don't need fancy equipment for your Community Phone landline, except the landline base and a SIM. You will receive the SIM with the base when you sign up with Community Phone. The landline base is compatible with all phone models, saving you the hassle of buying new phone equipment. Save time and money with the zero-cost installation of the landline base.
Outstanding Landline Features from Community Phone
1. Spam Call Blocking
2022 saw a steady increase in spam calls, with scammers making an average of 200 million calls. With scammers being persistent in their brutal attacks, manual call barring, *60, and phone features to block spam are no longer effective. You need a spam blocker that can protect you by blocking unwanted calls before your phone rings.
Get the Community Phone spam-blocker, your one-stop solution to block unwanted and unlawful calls from ringing your phone. The spam blocker challenges robocalls and blocks them before the call can ring your phone, ensuring protection against spam.
The "Safelist," a new Community Phone feature, allows you to list the numbers you want to accept calls from. Your phone will ring to let calls from these numbers through and block all others before the phone rings. You can update your allowed list anytime to add or delete numbers, or Community Phone specialists will be happy to assist you.
Studies report that several people miss legitimate calls fearing spam. Understanding the need to balance robust spam protection and legitimate calls, Community Phone is launching another iteration of the Safelist soon.
This feature will allow you to accept calls from numbers you want and route the rest to voicemail. Since Community Phone will not block other numbers, you can check your voice messages and respond to the ones you deem necessary.
The soon-to-be-launched "blocklist" is an aggressive spam blocker that blocks over 6 million spam calls based on an ever-growing database of spam numbers and a spam score. You can actively contribute to this database by adding a spam number to protect yourself and other Community Phone customers from scams and fraud.
Talk to Community Phone specialists to learn more!
Call Waiting
The call waiting feature helps you handle two calls simultaneously. You will hear 2 beeps when there is an incoming call while you are engaged on one call. You can place the first call on hold, talk to the second caller, or route it to voicemail.
Call Forwarding
Enable call forwarding to forward important calls when you cannot answer them from your business landline. You can opt from one of the several Community Phone options to forward your business calls to a number of your choice.
Temporary Forwarding: Use the manual process to turn call forwarding ON/OFF if you are temporarily away from your business phone. Here's how you can enable it:
1. Get a dial tone
2. Dial **21*1
3. Dial the 10-digit number you want the calls forwarded to and #
4. Three beeps will indicate you have enabled call forwarding
Follow the same steps, but press ##21# to turn off call forwarding.
Talk to Community Phone specialists if you want to enable conditional forwarding. Some conditional forwarding options available are - several numbers ringing at once, and call forwarding if the first number is busy, or does not answer. You can also get calls forwarded without a phone. Contact them to learn how!
Call History
Enable the call history feature and access information on incoming and outgoing calls to and from your Community Phone landline.
You can use this feature to
1. Return missed calls from known contacts
2. Store legitimate contacts
3. Check caller information against known contacts
4. Send a message or
5. Block spam calls.
Caller ID
On Outgoing Calls
Opt for the caller ID feature so the recipient can see your number or name when you make outbound calls. This feature can help loved ones answer your call or return missed calls without mistaking them as spam.
Incoming Calls
You will be able to see the caller ID of the person calling you if:
1. The person has enabled caller ID
2. Has registered in the national register
3. Your phone can support the caller ID feature.
Community Phone does not use third-party apps to provide the caller ID feature.
Landline Texting
Studies reveal that millennials and later generations prefer texting to talking. Stay in touch with younger children or grandchildren by texting them from your Community Phone landline through the landline texting feature. The unlimited text feature and 2-way messaging enable you to see the messages from the recipient and continue the conversation without worrying about text limit.
3-way Calling
Connect with 2 or more of your loved ones simultaneously with the 3-way calling feature, spend some great moments, and create memorable experiences. You can connect with your loved ones on the same call and hear them speak simultaneously without worrying about free calling apps, internet bandwidth, or patchy and dropped internet calls.
Benefits of Switching to Community Phone
Besides having a reliable landline service that does not require internet, Community Phone members enjoy the following benefits:
Unlimited nationwide calling and text: Stay in touch with loved ones across the U.S. with Community Phone's unlimited talk and text.
No internet needed: The Community Phone landline base works off cell towers without tying your phone to the internet. Since your phones are not dependent on the internet, they will continue working during an internet outage or maintenance.
Number choice: You can get a new local number FREE when you sign up with Community Phone. You can also transfer your existing number through their unique hand-held porting process.
Zero-cost Installation: The landline base does not require a technician to install it. You or anyone in your business or household can install your Community Phone landline in under 30 seconds and be ready to make calls in 5 mins.
24/7 reliable customer support: Contact Community Phone customer support via phone, email, and live chat 24/7 to experience world-class support from live agents. Glowing customer reviews on BBB and Trustpilot are testimonies of their commitment to customers.
Works during power outages: The 12-hour backup battery in the landline base ensures your phones continue working during power outages and blackouts, saving you the hassle of buying an additional battery backup unit.
How to get a Community Phone landline?
Follow these steps to get a Community Phone landline:
1. Call Community Phone at (866)-340-6256 and speak with a specialist.
2. The rep will check your area for coverage. Since Community Phone covers 99% of the US, this should not be an issue.
3. You get a local number FREE when you signup. Choose a new number or port your existing number. The specialist will help you get a similar number if your preferred number is unavailable.
4. Choose a plan to suit your needs.
5. Complete the signup process
6. Wait for your landline base, and install it per instructions. You can contact Community Phone support if you have challenges or questions.
7. Wait until the base completes the setup. Make a test call to check if your landline works as intended.
FAQs
What are the drawbacks of Mediacom VoIP?
The main drawbacks of Mediacom VoIP are its relatively high price and the fact that it is not available in all areas. If you have a Mediacom landline, your phone will be down during power and network outages. You may also suffer issues such as call drops, poor voice quality, and jitter if you do not have a stable, high-speed internet connection.
What is the best alternative to Mediacom VoIP?
Community Phone wireless landline is the best alternative to Mediacom VoIP as it does not need an internet or copper connection to work. Experience great call quality, fantastic calling features, and the freedom of wireless access at affordable prices with Community Phone.
Conclusion
Community Phone is the best alternative to Mediacom VoIP. Here are three reasons:
1. Community Phone offers more features than Mediacom VoIP for a lower price.
2. They have world-class customer service with 24/7 support via phone, email and chat.
3. They provide superior phone quality without high-speed internet or copper connection, with plans starting at $39/month.
If you’re looking for a better Mediacom VoIP alternative, look no further than Community Phone. Their specialists will be happy to answer your questions and sign you up with their subscription.