Blog/7 Must-Have Church Communication Tools and Strategies in 2023

7 Must-Have Church Communication Tools and Strategies in 2023

Clear and effective communication is crucial for the seamless operation of your Church. A church congregation can work as a great team only if they plan their responsibilities and event timings.

But what strategies and tools help seamless collaboration and communication in the Church?

Read on to discover more about what communication strategies and tools a church can adopt to serve its purpose best.

Getting the best landline service for your church office can help you, and your congregation stay in touch and coordinate effectively.

Community Phone, the best business landline service in the U.S, offers a variety of calling features - a custom dial menu, call forwarding, and call routing, making it an excellent solution for Church congregations. It eliminates the need for internet and copper wire networks and ensures round-the-clock reliability.

Talk to Community Phone’s Business specialists to learn about Community Phone and its features for Churches!

7 Communication Strategies & Tools for Effective Communication in the Church

Here are the 7 most potent Church communication strategies and tools of 2023.

1. Messaging Your Congregation: Landline Texting

Messaging effectively calls church members to the ministry or informs them about specific events. Invite members who would love to know about Church events and non-frequent churchgoers with personal texts.

Sending templated SMSes to tens of thousands of your congregation members is like an information bulletin: cold and impersonal. You guarantee a personal touch when you send personal messages highlighting important contributions made by members, sharing success stories, and appreciating them to make them feel valued.

Suggested Tool: The Landline texting feature from Community Phone.

Community Phone is a versatile landline provider and offers landline texting, high-quality calling, and conferencing. Using Community Phone, you can send personalized messages to your congregation - appreciating them, sharing success stories, and making them feel valued, ensuring more participation in Church activities.

2. Consistency in Message Delivery Across Platforms

If you’ll be using multiple channels for communication, it’s essential to be consistent. You don’t have to share the same message across all channels. You can tweak it to avoid repetition. For instance, you can make the email in-depth regarding the event while keeping the text to the point.

Suggested Tools: Community Phone’s custom dial menu with automated answering service and Community Phone landline texting

You can program Community Phone’s automated answering service to answer frequently asked questions, share important information with your congregation, or route their call to the person appropriate to assist them. Share success stories and custom greetings with the custom dial menu to arouse curiosity around church events and encourage participation.

3. Make Social Media a Part of Your Communication Strategy

With the increasing use of social media, churches have a higher chance of reaching new audiences through social media channels. They can engage various demographics by creating content and engaging with users on all these platforms.

Suggested Tools: Facebook, Twitter, Instagram, TikTok, YouTube

4. Personalize Messages to Make Them More Effective

Another highly effective church communication strategy is personalized messaging, whether you send a text message or a voicemail. Community Phone lets you leave a voicemail without calling the target’s phone number so they can revert whenever they’re free.

When the members call in for more information, you can route them to the person most appropriate to help them through call routing or live call transfer.

Suggested Tools: Community Phone features - call routing, call waiting, 3-way calling, live call transfer, and Community Phone landline texting.

5. Equip Your Messages With Storytelling

People are much less likely to forget stories than other types of messages. Churches can share the stories of the most active members to inspire others. Success stories on how churches helped shape many lives could be an excellent strategy to increase member involvement and participation.

Suggested Tool: You can share success stories through Community Phone’s custom dial menu and texts with a few clicks.

6. Get Regular Feedback From Members

Getting feedback from church members is a great way to find flaws in your communication strategy and improve it. Your members should feel free to share their feedback with the church employees or leaders on a call, knowing you will value their opinion.

Suggested Tool: Community Phone’s business landline service allows you unlimited nationwide calling and will help get feedback from hundreds of members without worrying about limited calling minutes.

7. Create Opportunities for Small Group Interactions

Analysts believe it takes 16 messages through different channels to spread a message to a congregation. A Sunday morning announcement may not be enough when you need the congregation’s involvement and participation. Planning when and how to spread the message effectively can ensure the active involvement of church members and make any church event a success.

Suggested Tools: Community Phone’s automated answering service, Landline texting, unlimited nationwide calling, and Social Media

Community Phone: The Best Church Phone System

Community Phone is a landline service provider that combines wireless connectivity with top-tier reliability and voice quality. Unlike VoIP and copper landline providers, Community Phone’s landline runs off cell phone towers to provide the best coverage without requiring a messy wired setup or the internet.

Its landline base comes with a 12-hour backup battery to ensure power outages don’t come in the way of your church communications.

Image of Community Phone business landline service

Exclusive Church Phone Features

Here we’ll explore the church-centric phone features provided by Community Phone:

Simultaneous Ring

You can set up a multi-ring phone system at Church to minimize missed calls from members, donors, and employees. Community Phone’s simultaneous ring enables multiple numbers to ring simultaneously so that any available employee can pick up the call.

Call Waiting

Employees can answer two or more calls simultaneously with the call waiting feature. They can put the connected call on hold and switch to another one.

Live Call Transfer

The live call transfer feature allows transferring calls to someone appropriate to help a caller in real time, as callers hate being on hold. Using this feature, you can ensure your callers are directed to the right person each time.

Call Forwarding

**** Call forwarding can help increase your answered call rate by ensuring the church employees or leaders pick up the call regardless of location. Using this feature, you can set your phone system to forward incoming calls to certain employees across the Church.

Custom Dial Menu

Program the automated answering service in the custom dial menu to share important information and success stories with your callers and route calls to the appropriate person or department.

Benefits of Switching to Community Phone

Below are the top benefits of Community Phone’s landline service for churches:

1. Unlimited nationwide calling so you can communicate with church members flexibly without worrying about limited call minutes.

2. The flexibility of keeping your current number or getting a new local, toll-free, or vanity number

3. Battery-backed landline device offering 12-hour backup, so your church phone system remains functional even during power outages.

4. No contract or hidden charges, 14-day risk-FREE trial, and customer-friendly cancelation policies.

5. Quick technician-free zero-cost installation. You or anyone in your church can set up the landline base yourself in under 30 seconds.

How to Port Your Number

Community Phone lets you keep your existing number or get a new one. If you go with the former option, follow the steps below for porting it to Community Phone:

a. Check if your phone number is eligible for porting.

b. Sign up at Community Phone and input the phone number you want to port.

c. Request your current provider to port the number to Community Phone.

d. Follow the steps provided by your carrier.

e. Confirm from Community Phone that your number has been ported before you cancel your service with the old provider.

f. Set up Community Phone’s base device and start using your old number with Community Phone.

g. Cancel your old plan.


How can church communication be improved?

As a Church leader, you can improve communication with your congregation by switching to an effective phone service provider that offers church-optimized phone features. Features like a custom dial menu, live call transfer, and call routing provided by Community Phone can massively improve church communications.

How do church members communicate?

Church members communicate via a call conference or messaging group that may be open to society or limited to certain members. Consistent church communication helps members stay connected and on the same page regarding events and expectations.

How important is communication in Church?

The best way to call people to Church is through effective communication. Effective communication helps church leaders and the congregation plan events and deadlines to ensure member participation in large numbers. Community Phone features like landline texting allow for personalized messaging, making it easier to reach people.

Conclusion - The Bottom Line

Communication tools like personalized landline texting and call routing improve your church communications. Your church congregation can plan and collaborate better, ensuring member participation as needed. This article explored the 7 most effective church communication strategies and tools in 2023.

A reliable phone service provider that supports all these features is Community Phone. Utilize the many exclusive features offered by Community Phone to help streamline your church communication, increase member participation, and ensure church event success.

Talk to Community Phone’s business specialists today to get a custom quote for your Church.

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