Blue Stream Fiber's service has become synonymous with unresponsive customer service, missed technician appointments, customer neglect, and high service charges. Customers are upset over the number of outages and the lack of issue resolution, forcing them to look for alternatives.
This article provides information on the drawbacks of Blue Stream fiber landlines and the best alternative.
Drawbacks of Blue Stream Fiber VoIP
Here are some drawbacks of the Blue Stream Fiber VoIP
1. Frequent Outages
Customers have complained across review forums about the frequent outages with their Blue Stream internet services. Since their fiber service landlines use the internet for voice communication, the phone lines will be down during the outages, leaving people stranded without a phone.
2. Unresponsive Customer Support
Several customers have complained about support being unable to resolve issues with outages or repairs.
3. Technicians being Unhelpful or Missing Appointments
Blue Stream technicians do not stick to their appointment schedule or are unhelpful when they arrive. Several customers have complained of not receiving service or repair assistance after days of raising a complaint.
4. Unscrupulous Charges
Customers claim that the company charges them for repairs or errors that were not their fault. These charges keep reappearing on the customer's bill until they pay it off.
5. Monopoly in Certain Areas
Customers feel that the high prices do not justify the patchy services they get from the company. But, they are stuck as Blue Stream has a monopoly in certain areas, and customers do not have other options.
6. Phones will Go Down During a Power Outage
Your Blue Stream phone service will go down during a power or network outage or scheduled or unscheduled maintenance. You will have to buy a battery backup to continue using your landline during power outages, but it is expensive and is not the perfect solution.
The backup battery can help you only if you have a power outage, but your phone lines will be down if your fiber service provider has an outage or other issues.
7. Expensive Bundled Options
You must bundle your Blue Stream landline with services like the internet, TV, or OTT subscriptions, which will skyrocket your phone bill.
Switch to Community Phone if you want to continue using your landline without an expensive bundle.
8. Poor Call Quality
Blue Stream landlines use the internet for making and receiving calls. Call quality and clarity on fiber service phones depend on your internet speed and consistency. Since consistent internet connectivity and speeds are subject to time of the day, network congestion, and your device, you may have call drops and poor voice quality on your Blue Stream home phone.
9. Safety and Security Issues
Calls from your Blue Stream landlines may leave you vulnerable to hacks, attacks, malware, and internet-related threats, as it uses the internet for voice communication. Hackers may intercept your data, leading to data and identity theft.
For example, you may be liable for credit cards, expensive purchases, and loans you never took.
10. New Hardware and Installation
You must invest in a modem or router to upgrade for Blue Stream to provide you with landline service. The expertise required for such an installation and the delicate nature of the cables makes the entire process complex and expensive. A minor breakage or an incorrect setup could lead to myriad problems leaving you stranded without a landline.
Community Phone - The Best Alternative to Blue Stream Fiber VoIP
Community Phone is the best wireless home phone service in the US, providing reliability and excellent voice quality. The Community Phone landline base does not require internet or fiber connections to power your landline. The built-in antennas on the base provide superior voice quality and reliability on your landlines by amplifying mobile signals even in rural areas.
When you sign up with Community Phone or port your existing number, you get fantastic features like call forwarding, call history, landline texting, call waiting, spam call blocking, and more. With world-class support, unlimited nationwide calls and texts, No hidden charges, and No deposits or credit checks, Community Phone is the best wireless service provider in the US.
Get a 5% lifetime discount on your Community Phone landline if you are a senior over 65 or a 10% lifetime discount if you are a military veteran. If you are an existing Community Phone landline customer, you can get exciting discounts when you bundle your cell service with your landline. Talk to a specialist today to learn more!
How It Works
The Community Phone landline base does not tie your phone to the internet as it works off resilient cell towers. The company's partnership with nationwide carriers and the unique design of the landline base ensure connectivity across 99% of the U.S., including rural areas. The built-in antennas on the base amplify signals from mobile towers to ensure superior voice quality in low-reception areas.
The 12-hour backup battery in the base ensures your phones continue working during a power outage or blackout in your area.
What Makes Community Phone Better than Blue Stream?
Here are some Community Phone features that make it better than Blue Stream
1. Reliable Landline Service Without Bundles
Community Phone is the best wireless landline service in the US, fighting to keep the landline alive. The company provides affordable and reliable landline service, the freedom of wireless access, and excellent calling features without bundling it with the internet or other services you don’t need.
2. No Hidden Charges
Community Phone boasts transparency and does not surprise customers with hidden charges on their bills. You pay what you signed up for.
3. Zero Cost Installation
You do not need a technician or advanced skills to install your Community Phone landline. You can set up your landline in 30 seconds with the following steps:
1. Unwrap the landline base
2. Connect the base to a power outlet. Do not turn it on yet.
3. Hook your phone to the base per instructions in the manual (Phone 1/Phone 2 port)
4. Toggle the ON/OFF switch to the ON position
5. Turn on the power and wait for 5 mins. Once the base finishes setup, make a test call to ensure your phone works as intended.
Resilient technology and thoughtfulness make your Community Phone landline the most reliable option to stay connected with loved ones and emergency services. Their landline base works off resilient cell towers with power backups to support them during a massive outage. The base also has a 12-hour backup battery that keeps your phone working during a power outage or blackout in your area.
Community Phone has partnered with nationwide carriers to ensure coverage across 99% of the U.S. Since the wireless landline base does not need an internet connection to work, you will not face issues such as call drops, jitter, or latency.
Community Phone has partnered with carriers nationwide to ensure robust coverage and clear voice quality in rural areas. The landline base has built-in antennas that amplify mobile signals to ensure crystal-clear voice quality in poor-reception areas.
Since Community Phone does not tie your landline to the internet, it does not leave you vulnerable to hacks, attacks, data, or identity theft. You get an additional layer of security as the wireless landline cannot be wiretapped like conventional landlines.
No Geographical Limitations
Community Phone's landline service covers 99% of the U.S., including rural areas, making geographical limitations and the monopoly of certain carriers a thing of the past. Take your landline with you anywhere across the country. You only need a power outlet and a phone to get reliable landline service without changing your number, as Community Phone works off local cell towers.
Community Phone's partnership with nationwide carriers and the unique landline base design ensure excellent voice quality and connectivity across 99% of the U.S. Experience extreme flexibility with your Community Phone landline, as you can take it anywhere without changing the number. Plug it into a power outlet and a phone, and your landline will work as well as new!
First responders can easily track your location in an emergency, as they can trace the data originating from the cell tower and zero in on your location.
You don't need fancy equipment for your Community Phone landline, except the landline base and a SIM. You will receive the SIM with the base when you sign up with Community Phone.
The landline base is compatible with all phone models, saving you the hassle of buying new phone equipment. Save time and money with the zero-cost installation of the landline base.
Community Phone Landline Features
Spam Call Blocking
68.4 million Americans were victims of phone scams in 2022, a 23% increase from 2021. Manual call blocking is no longer effective due to scammers' persistent attacks. According to reports, con artists have discovered a technique to get around the STIR/SHAKEN regulations that the government has implemented for customer safety. You need a spam blocker to block unwanted calls before your phone rings.
Get the Community Phone spam-blocker, your one-stop solution to barring unwanted and unlawful calls from ringing your phone. The spam blocker challenges robocalls and blocks them before the call can ring your phone, ensuring protection against spam.
The "Safelist," a new Community Phone feature, allows you to list the numbers you want to accept calls from. Your phone will ring to let calls from these numbers through and block all others before the phone rings. You can update your allowed list anytime to add or delete numbers, or Community Phone specialists will be happy to assist you.
Studies report that several people miss legitimate calls fearing spam. Understanding the need to balance robust spam protection and legitimate calls, Community Phone is launching another iteration of the Safelist soon.
This feature will allow you to accept calls from numbers you want and route the rest to voicemail. Since Community Phone will not block other numbers, you can check your voice messages and respond to the ones you deem necessary.
The soon-to-be-launched "blocklist" is an aggressive spam blocker that blocks over 6 million spam calls based on an ever-growing database of spam numbers and a spam score. You can actively contribute to this database by adding a spam number to protect yourself and other Community Phone customers from scams and fraud.
Talk to Community Phone specialists to learn more!
The call-waiting feature helps you handle two calls simultaneously. You will hear 2 beeps when there is an incoming call while you are engaged on one call. You can place the first call on hold, talk to the second caller, or route it to voicemail.
Enable call forwarding to forward important calls when you cannot answer them from your business landline. You can opt from one of the several Community Phone options to forward your business calls to a number of your choice.
Temporary Forwarding: Use the manual process to turn call forwarding ON/OFF if you are temporarily away from your business phone. Here's how you can enable it:
- Get a dial tone
- Dial **21*1
- Dial the 10-digit number you want the calls forwarded to and #
- Three beeps will indicate you have enabled call forwarding
Follow the same steps, but press ##21# to turn off call forwarding.
Unconditional Forwarding: Forward all calls from your landline to a cell phone or another number of your choice and ditch your landline.
Conditional Forwarding: You can program several phone numbers to ring simultaneously with one incoming call, allowing the person available to answer the call.
You can also have numbers ring in succession if the first number is busy or does not answer. For example, your cell phone can ring if you do not answer your landline within 20 seconds.
Enable the call history feature and access information on incoming and outgoing calls to and from your Community Phone landline.
You can use this feature to
- Return missed calls from known contacts
- Store legitimate contacts
- Check caller information against known contacts
- Send a message or
- Block spam calls.
On Outgoing Calls
Opt for the caller ID feature so the recipient can see your number or name when you make outbound calls. This feature can help loved ones answer your call or return missed calls without mistaking them as spam.
You will be able to see the caller ID of the person calling you if:
- The person has enabled caller ID
- Has registered in the national register
- Your phone can support the caller ID feature.
Community Phone does not use third-party apps to provide the caller ID feature.
Studies reveal that millennials and later generations prefer texting to talking. Stay in touch with younger children or grandchildren by texting them from your Community Phone landline through the landline texting feature. The unlimited text feature and 2-way messaging enable you to see the messages from the recipient and continue the conversation.
Connect with 2 or more of your loved ones simultaneously with the 3-way calling feature, spend some great moments, and create memorable experiences. You can connect with your loved ones on the same call and hear them speak simultaneously without worrying about free calling apps, internet bandwidth, or patchy and dropped internet calls.
Benefits of Switching to Community Phone
Besides having a reliable landline service that does not require internet, Community Phone members enjoy the following benefits:
Unlimited nationwide calling and text: Stay in touch with loved ones across the U.S. with Community Phone's unlimited talk and text.
No internet needed: The Community Phone landline base works off cell towers without tying your phone to the internet. Since your phones are not dependent on the internet, they will continue working during an internet outage or maintenance.
Number choice: You can get a new local number FREE when you sign up with Community Phone. You can also transfer your existing number through their unique hand-held porting process.
Zero-cost Installation: The landline base does not require a technician to install it. You or anyone in your business or household can install your Community Phone landline in under 30 seconds and be ready to make calls in 5 mins.
24/7 reliable customer support: Contact Community Phone customer support via phone, email, and live chat 24/7 to experience world-class support from live agents. Glowing customer reviews on BBB and Trustpilot are testimonies of their commitment to customers.
Works during power outages: Save money you would invest on installing costly inverters or backup power, as the 12-hour backup battery in the landline base ensures your phones continue working during power outages and blackouts.
Senior and Military Veteran discount: To respect the contributions of seniors and war veterans to society, Community Phone offers a 5% lifetime discount to seniors over 65 and a 10% lifetime discount to military veterans. Talk to their specialists to learn more!
How to get a Community Phone landline?
Follow these steps to get a Community Phone landline:
- Call Community Phone at (866)-340-6256 and speak with a specialist.
- The rep will check your area for coverage. Since Community Phone covers 99% of the US, this should not be an issue.
- You get a local number FREE when you signup. Choose a new number or port your existing number. The specialist will help you get a similar number if your preferred number is unavailable.
- Choose a plan to suit your needs.
- Complete the signup process
- Wait for your landline base, and install it per instructions. You can contact Community Phone support if you have challenges or questions.
- Wait until the base completes the setup. Make a test call to check if your landline works as intended.
What are the drawbacks of Blue Stream Fiber VoIP?
Here are some drawbacks of Blue Stream Fiber VoIP
- Frequent outages
- Unresponsive customer support
- Unhelpful technicians
- Erroneous billing
- Phone lines will be down during a power or internet outage.
What is the best alternative to Blue Stream VoIP?
Community Phone is the best alternative to Blue Stream landlines. Experience the reliability of a landline, the freedom of wireless access, and fantastic calling features when you sign up with Community Phone.
Enjoy unlimited nationwide calling and texts, spam call blocking, call routing, a custom dial menu, caller ID, voicemail-to-email, and many more features at affordable prices. With no hidden charges, no dependency on the internet, and coverage across 99% of the US, Community Phone is the best Blue Stream alternative for you.
Switch to Community Phone wireless landline service to experience the reliability of the landline and stay away from frequent outages and downtime. Their wireless landline service works off local cell towers, and does not require an internet connection. Enjoy world-class support, excellent calling features, and reliable service at affordable prices without hidden charges. Talk to their specialist today to learn more!