Traditional copper wire (POTS) landline service is not available in Norwalk, CT. Community Phone allows you to keep your landline phone without internet or copper wire.

In fact, Community Phone is the only landline phone service in Norwalk, CT that does not require internet. Other service providers such as Spectrum, AT&T, and Verizon require an internet connection or a bundle package with cable or internet.

Landline phone service usage in Norwalk is alive and well. Nearly 2/3rds of people over the age of 65 still use a landline. 15.3% of Norwalk's 88,816 people are over the age of 65, which means about 8,833 senior citizens in Oyster Town still use landlines. Additionally, according to recent Pew Research data, 20% of seniors don't have any cell phone at all, meaning that 2,718 Norwalkers completely rely on landlines for their phone service.

Many landline alternatives require internet, but that's not an option for many Norwalkers. 12.1% of Norwalk's 26,748 households do not have the internet at all, which means 3,237 households can't use internet-based landline service.

According to survey results from Pew Research, "25% of people 65+ report never going online". That means that 3,397 seniors in Norwalk don't want their primary phone service tied to their internet, even if they do have internet.

Community Phone works by connecting the landline phones of Norwalk residents to cell towers. And Norwalk is well-covered by cell towers; there are several cell towers in Norwalk, covering 10 square miles. Cell towers have excellent coverage within a 5-mile radius, so there are plenty of cell towers in Norwalk to provide strong coverage across the city. Community Phone serves every inch of Norwalk, not just the most populated zip codes like 06854, 06851, 06850.