Forbes4.8Named Best Home Phone Service of 2026

Reliable home phone service in North Carolina

Get clear calls from the Blue Ridge to the Outer Banks, even in a power outage. Just enter your address to confirm we cover you.

North Carolina’s landlines are being retired

There’s a simple way to keep your home phone

AT&T is shutting down parts of its landline network in at least 132 North Carolina phone service areas. By the end of 2029, it plans to mostly phase out its traditional phone lines across the U.S.* Community Phone is a home phone that just works, without phone lines or internet. Plug it in, listen for the dial tone, and start making calls.

*Sources: Copper Sunset, North Carolina retirement tracker; AT&T, 2024 Investor Day.

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100,000

Calls from North Carolina customers every month

200+

North Carolina towns and cities with Community Phone customers

10 of 10

North Carolina area codes have Community Phone customers

11,000+

Spam calls blocked per month in North Carolina

Verified reviews from real North Carolinians

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“Customer care was very efficient in following up with my previous provider to transfer my current phone number over. They took care of every step to make sure I had service without delay.”

A.A.
North Carolina
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Everyone at Community Phone was patient and answered all of my questions in language I could understand. Not once did I have to interact with a bot or wait while a computer program sorted me to the right department.”

Linda
North Carolina
Trustpilot

“I appreciated all the help setting up my phone and getting my old number transferred.”

Thomas
North Carolina
Trustpilot

“Customer care was very efficient in following up with my previous provider to transfer my current phone number over. They took care of every step to make sure I had service without delay.”

A.A.
North Carolina
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Everyone at Community Phone was patient and answered all of my questions in language I could understand. Not once did I have to interact with a bot or wait while a computer program sorted me to the right department.”

Linda
North Carolina
Trustpilot

“I appreciated all the help setting up my phone and getting my old number transferred.”

Thomas
North Carolina
Trustpilot

“Customer care was very efficient in following up with my previous provider to transfer my current phone number over. They took care of every step to make sure I had service without delay.”

A.A.
North Carolina
Trustpilot

“Nothing about my routine changed. Honestly, that was what sold me.”

See Alford’s Story

“Everyone at Community Phone was patient and answered all of my questions in language I could understand. Not once did I have to interact with a bot or wait while a computer program sorted me to the right department.”

Linda
North Carolina
Trustpilot

“I appreciated all the help setting up my phone and getting my old number transferred.”

Thomas
North Carolina
Trustpilot

Cities we serve

Community Phone service across North Carolina

We serve 200+ towns and cities throughout the Tar Heel State. Find yours:

Don’t see where you live? Community Phone is in small towns and big cities all over North Carolina. Just enter your street address above to find out if we cover you.

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CharlotteRaleighGreensboroDurhamWinston-SalemFayettevilleCaryWimingtonHigh PointConcordAshevilleGreenvilleGastoniaJacksonvilleChapel HillRocky MountBurlingtonWilsonHuntersvilleKannapolisApexHickoryGoldsboroMooresvilleWake ForestMonroeSalisburyNew BernSanfordMatthewsThomasvilleAsheboroHolly SpringsFuquay VarinaGarnerStatesvilleKernersvilleBooneElizabeth CitySouthern Pines

Keep the same phone and number with no new tech to learn.

Community Phone isn’t a landline. But you pick it up the same way, dial it the same way, and keep the parts that matter to you.

You get

  • Your existing number and handset, if you want to keep them
  • Plug-in setup in 30 seconds, no technician
  • Unlimited nationwide calling
  • Spam and scam-call blocking

You avoid

  • Switching to a cellphone
  • Shutdown disruptions
  • Contracts or hidden fees
  • Having to buy a new phone
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Two people talking in a living room with a cordless home phone nearby

Built for North Carolina

North Carolina is unpredictable. Your phone shouldn’t be.

Storms cut off power without warning

121 separate billion-dollar weather disasters have hit North Carolina since 1980. In 2024, Helene alone caused more than 1.4 million power outages across the state in.* Community Phone’s backup battery keeps your phone working for 26 hours without power.

*Sources: NOAA National Centers for Environmental Information. Duke Energy.

Rural North Carolina has fewer options

North Carolina has the nation’s second-largest rural population, and 1.1 million households still lack high-speed home internet.* Community Phone’s industrial-grade antennas provide strong coverage with no internet, even where cell phones struggle to hold a signal.

*Source: N.C. Department of Information Technology, Division of Broadband and Digital Opportunity.

North Carolina is a top target for senior fraud

North Carolinians over 60 reported more than $164 million in fraud losses in 2025.* On average, Community Phone blocks 11,000+ scam calls per month in North Carolina. For customers using the robocall filter, 49% of all incoming calls were caught as spam.

*Source: FBI Internet Crime Complaint Center, 2025 Annual Report.

Phone repairs take far too long

North Carolina expects phone companies to clear 95% of outages in 24 hours, but many are exempt from state oversight.* With Community Phone there’s no wire to repair or technician to wait for. If you need help, talk to a real person in under a minute. No robots.

*Sources: North Carolina Utilities Commission Rule R9-8. Public Staff of the North Carolina Utilities Commission..

North Carolina’s phone rates keep going up

North Carolina lets phone companies opt out of rate regulation, with no state review of their home phone prices.* There’s no cap on internet-based phone service either; rates jump when promos end. Community Phone has a Three-Year Price Lock, no contract or hidden fees.

*Sources: N.C. Gen. Stat. § 62-133.5. North Carolina Utilities Commission.

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North Carolina phone fact

In 1951, residents of Ashe, Alleghany, and Watauga counties chartered their own telephone cooperative after the phone companies left their rural mountain communities unserved. They were building lines within months.

North Carolinians have always found a way to put every community within reach. Today, more than 915,000 North Carolina homes still have a home phone.* You can keep yours.

*Source: 2026 FCC Voice Telephone Services report, data as of December 31, 2024.

Frequently asked questions about Community Phone in North Carolina

AT&T has been retiring parts of its traditional landline network in North Carolina, one local area at a time. There is no single date when service will end statewide, so the timing depends on where you live. When a retirement would permanently end telephone service, AT&T must notify affected customers and obtain FCC authorization. Customers may be asked to switch to fiber, wireless, or another available phone service. Community Phone doesn’t use copper wire or internet, so none of this affects your service.

*Sources: AT&T copper-retirement notice ATT20240026C.1; 47 CFR §63.71.

We have customers in 200+ North Carolina cities and towns, across all 10 of the state’s area codes. Just enter your exact address and we’ll make sure there’s strong coverage where you live. The Phone Base uses industrial-grade antennas to pull in the strongest local tower, so calls stay clear even in rural areas where cell service is spotty. We confirm you have strong service before we ship anything. But if you still wind up feeling you’re not getting the coverage you expected, we’ll give you a full refund.

No, Community Phone is not a cell phone. It’s a home phone that sits on your table and plugs into a power outlet. Community Phone’s industrial-grade antennas pull in the strongest local tower, so calls stay clear where cell phones get spotty service.

Community Phone’s Home Plan starts at $45/mo, or $41.25/mo on the annual plan.
We also offer two other plans for your home:

Home Premium adds features such as call forwarding, number blocking and voicemail you can read as texts. It’s $59/mo, or $54.10/mo on the annual plan.

Loved Ones adds features such as voicemail transcriptions and managing an allowed list of trusted numbers. It’s $89/mo, or $81.60/mo on the annual plan.

The annual version of every plan includes one month free. Your rate is covered by our Three-Year Price Lock, and there’s no contract, so you can cancel anytime. Traditional providers lock you into long contracts and nickel-and-dime you with hidden fees. We don’t do either.

Before you pay a thing, we’ll confirm that you have strong coverage at your address. If you don’t, you get your money back.

Yes, you can keep your number and area code if you want to. We have customers across all 10 of North Carolina’s area codes. If you decide to keep your number, we’ll help you transfer it over. We’ll call your phone company for you if we can. If your carrier needs to get the transfer PIN directly from you, keep your last phone bill handy and we’ll walk you through the call.

Easier than you think. All you need is a power outlet and, if you’re keeping your number, a recent phone bill.

  1. We ship you the Phone Base. One dedicated representative handles your switch from start to finish.
  2. Plug it into a power outlet and wait for the dial tone. 30 seconds, no tools, no technician, no internet.
  3. Plug in the phone you already have. If you like your handset, keep it.
  4. Keep your number. We’ll transfer it for you. If your carrier needs a transfer PIN, we’ll walk you through that call.

Chances are, we’re already in your North Carolina neighborhood.

Whether you’re calling family from a farmhouse in the Sandhills or checking in on your mom from a bungalow in Winston-Salem, you get the same dial tone. Confirm coverage at your address.