Traditional copper wire (POTS) landline service is not available in Hagerstown, MD. Community Phone allows you to keep your landline phone without internet or copper wire.

In fact, Community Phone is the only landline phone service in Hagerstown, MD that does not require internet. Other service providers such as Spectrum, AT&T, and Verizon require an internet connection or a bundle package with cable or internet.

Landline phone service usage in Hagerstown is alive and well. Nearly 2/3rds of people over the age of 65 still use a landline. 14.60% of Hagerstown's 40,100 people are over the age of 65, which means about 3,805 senior citizens in Hub City still use landlines. Additionally, according to recent Pew Research data, 20% of seniors don't have any cell phone at all, meaning that 1,171 Hagerstonians completely rely on landlines for their phone service.

Many landline alternatives require internet, but that's not an option for many Hagerstonians. 21.60% of Hagerstown's 16,669 households do not have the internet at all, which means 3,601 households can't use internet-based landline service.

According to survey results from Pew Research, "25% of people 65+ report never going online". That means that 1,464 seniors in Hagerstown don't want their primary phone service tied to their internet, even if they do have internet.

Community Phone works by connecting the landline phones of Hagerstown residents to cell towers. And Hagerstown is well-covered by cell towers; there are several cell towers in Hagerstown, covering 12 square miles. Cell towers have excellent coverage within a 5-mile radius, so there are plenty of cell towers in Hagerstown to provide strong coverage across the city. Community Phone serves every inch of Hagerstown, not just the most populated zip codes like 91710, 91762, 91763.