Blog/Voicemail To Text: How it Works in 2023

Voicemail To Text: How it Works in 2023

Voicemail To Text: How it Works in 2023

Voicemail to text is a new feature that converts a voicemail message into readable text and sends it as an SMS or Email. This feature has become the current trend in today's communication systems. It offers users several benefits, including a quick reply when you're engaged with your mobile phone. Furthermore, this platform saves time and guarantees that you never miss crucial messages even without a Wi-Fi connection.

Keep reading for more details.

What is Voicemail To Text?

Voicemail to text is a feature that provides the text version of your voicemail so you can read them easily. So rather than listening to long-winded messages, you can easily read them to save time. With this option, you can scan your voicemail messages even if you can't hear them.

Modern Landline systems like Community Phones offer Voicemail to Text features to cater to your personal and business needs. Allowing you to read your voicemail messages instead of hearing them. We will talk more about the Community Phone feature in a bit.

Accessing Voicemail As a Text

Answering calls may not always be possible if you are in a meeting or have an outage. Logging into the voicemail box daily to listen to and manage messages may be counterproductive to people or businesses running on tight schedules and deadlines.

Voicemail converted to text can help you access voicemails anywhere and respond to them at your convenience or based on priority. Read on to learn more!

1. Community Phone

Image of Community Phone business landline service

Community Phone is the best wireless business phone service in the US that does not tie your phone to the internet. Their wireless landline base connects your business phones to local cell towers, eliminating the need for high-speed internet to make or receive calls.

Move anywhere in the US, and take your Community Phone service with you, as they provide solid coverage across 99% of the country. You only need a power outlet and a phone to get your Community Phone landline to work. The unique landline base design ensures you get voice quality like a traditional landline in rural and low-reception areas.

With Community Phone, a reliable and transparent service provider, exorbitant equipment charges and hidden charges on bills are things of the past. Enjoy features like call waiting, 3-way calling, call history, spam call blocking, landline texting, and more at affordable prices when you join their family. Read on to learn more!

How It Works

You do not need high-speed internet or copper connections to get your Community Phone landline to work. Unlike VoIP-based internet phones, the unique landline base works off cell towers and has a 12-hour battery backup to ensure your phones continue to work during network or power outages.

Here's how you can install your Community Phone landline base in just a few steps:

1. Connect the landline base to a power outlet. Do not turn it on yet.

Image of Community Phone landline setup - Step 1

2. Hook your phone to the base with a phone cord.

Image of Community Phone landline setup - Step 2

3. Toggle the ON/OFF switch on the base to the ON position.

Image of Community Phone landline setup - Step 3

4. Wait for 5 mins until the base completes the setup and all the lights turn green.

Image of Community Phone landline setup - Step 4

5. Make a test call to 866-511-7870 to ensure your phone works as intended.

How to Transcribe Voicemail With Community Phone

If you want your voicemail converted to text, you can call Community Phone and set up voicemail-to-email. This feature allows you to access your voicemails as audio files and transcripts in your email associated with your user account so that you can stay in touch with work or home on the go.

If you are a business owner, you can create a generic mailbox when signing up with Community Phone, and enable shared access to allow your team to access the voicemails, so that they can respond to missed calls promptly. This feature can help your team stay in touch with customers even when there is a rare cell tower outage, and your phone lines are down.

1. Setting up Voicemail-to-text

The Community Phone landline specialist will be happy to set up the voicemail-to-email feature to ensure you get your voicemails as audio files and text messages in the mail ID associated with your Community Phone user account.

Here are the steps:

1. Call Community Phone at 866-556-9040 and talk to their landline specialist.

2. Check your area for coverage.

3. Once the rep confirms coverage, choose a plan to suit your needs

4. Complete the sign-up.

5. Have the rep turn on the voicemail-to-email feature for you

6. Configure your voicemail box as per the rep's instructions

7. Start receiving voicemails as audio files and transcripts in the email associated with your Community Phone account.

2. Community Phone Voicemail Setup

Here's how to set up Voicemail with Community Phone;

Step 1: Dial 1

Step 2: Click "Call or Talk."

Step 3:Create a Pass Code.

Step 4: Make a note of the passcode to enable access to your voicemail box to listen to, manage, and delete voicemail messages when required.

Get Community Phone for Streamlined Communication

Despite rapid digitalization post-covid, 62% of customers still prefer calling a business to get support or questions answered. To slash wait times, improve response times, and provide ultimate customer satisfaction, you will need an excellent business phone service to complement your employees' skills.

Here are some Community Phone business features that can help your team provide the ultimate user experience to customers calling in, increasing revenue and decreasing churn.

Advanced Calling Features

1. Call Forwarding

Enable call forwarding to forward important calls when you cannot answer them from your business landline. You can opt from one of the several Community Phone options to forward your business calls to a number of your choice.

A) Temporary Forwarding

Use the manual process to turn call forwarding ON/OFF if you are temporarily away from your business phone. Here's how you can enable it:

1. Get a dial tone

2. Dial **21*1

3. Dial the 10-digit number you want the calls forwarded to and #

4. Three beeps will indicate you have enabled call forwarding

Follow the same steps, but press ##21# to turn off call forwarding.

B) Unconditional Forwarding

Forward all calls from your business landline to a cell phone or another number of your choice and ditch your landline.

C) Conditional Forwarding

You can program several phone numbers in your business to ring simultaneously with one incoming call. This feature allows any available representative to answer the call, ensuring quick response times ideal for growing businesses.

Image of Community Phone Simultaneous ring feature

If you are an established business that has several employees dealing with different queries, you can enable sequential distribution of incoming calls with the Community Phone automatic call distributor. Calls from the same customer can be routed to the same representative to ensure a great customer experience and build customer loyalty.

Image of Community Phone automatic call distributor

2. Spam Call Blocking

68.4 million Americans lost money to phone scams in 2023, a 23% increase since 2021. With scammers being persistent in their brutal attacks, manual call barring and phone features to block spam are no longer effective. According to reports, scammers have found a way around the STIR/SHAKEN protocols implemented by the government for consumer protection.

Get the Community Phone spam-blocker, your one-stop solution to barring unwanted and unlawful calls from ringing your phone. The spam blocker challenges robocalls and blocks them before the call can ring your phone, ensuring protection against spam.

Image of Community Phone spam blocker services

The “Safelist,” a new Community Phone feature, allows you to add numbers you want to accept calls from to a list. Your phone will only ring to let calls from these numbers block all others. You can update this list anytime, or Community Phone specialists will be happy to assist you.

Understanding the need for robust spam protection, Community Phone is launching another iteration of the Safelist soon. This feature will allow you to accept calls from numbers you want and route the rest to voicemail. Since Community Phone will not block other numbers, you can check your voicemail messages and respond to the ones you deem necessary.

The soon-to-be-launched "blocklist" option stops over 6 million spam calls based on an ever-growing database of spam numbers and a spam score. You can actively contribute to this database by adding a spam number to protect yourself and other Community Phone customers from scams and fraud.

Image of Community Phone spam blocker services

Talk to Community Phone specialists to learn more!

3. Dial Menu

Create a great first impression among your customers and callers by enabling the Community Phone dial menu. You can program the automated answering service in the dial menu to custom greet your customers, share important information or announcements, and route calls to appropriate departments or voicemail through commercial voicemail greetings.

You can program the multilevel answering service to suit your business needs to help create an incredible customer experience, reduce wait time, increase employee efficiency, and enable efficient staffing and scheduling.

Have recorded FAQs in one of the 9 levels of the dial menu to help callers find information quickly without waiting for a rep. Share information on discounts, business hours, offers, and promotions on another level. Have call routing at the second level to ensure callers reach the exact person or department they need based on the options they choose. The possibilities are endless!

4. Landline Texting

Over 65% of customers prefer businesses texting them instead of calling them, for fear of spam. Sending bulk impersonal messages can be counterproductive to your business from a customer connect perspective too. Some providers may also flag your number as spam and block it. To ensure you protect your customer, and engage them in your marketing efforts, use the landline texting feature from Community Phone.

Engage with your customers, wish them on special occasions, inform them of product and offer launches, and collect feedback through the Community Phone personalized messaging feature that does not let the customer or service provider block your number as spam.

Image of the Community Phone landline texting feature

5. Call Waiting

The call waiting feature will notify you with an audible sound when there is an incoming call while you are engaged in one. With this feature, you can handle two calls simultaneously. You can place the first call on hold, receive the incoming call, or route it to voicemail.

Why Switch to Community Phone?

Apart from being a wireless service provider benefitting thousands of Americans who want phones without internet, here are other benefits Community Phone members enjoy:

1. Unlimited nationwide calling and text: Stay in touch with loved ones, business associates, employees, and customers across the US with Community Phone's unlimited talk and text.

Many companies and customers prefer phone calls to resolve complex issues and decrease churn. Utilize the unlimited time to launch marketing campaigns, engage with your customers, get their pulse, and decrease churn without a massive long-distance bill.

2. No internet needed: The Community Phone landline base works off cell towers without tying your phone to the internet. Since your phones are not dependent on the internet, they will continue working during an internet outage or maintenance.

3. Number choice: You can get a new local number FREE when you sign up with Community Phone. You can also transfer your existing number through their unique hand-held porting process.

Get a toll-free number to encourage your customers to call you for assistance or tie them with your marketing campaigns to gauge their effectiveness. Get a vanity number to help your customer remember your number easily and bring in referrals.

Image of Community Phone local numbers

Talk to a Community Phone specialist to learn more about the different numbers and to get one!

Zero-cost Installation: The landline base does not require a technician to install it. You or anyone in your business or household can install your Community Phone landline in under 30 seconds and be ready to make calls in 5 mins.

4. 24/7 reliable customer support: Contact Community Phone customer support via phone, email, and live chat 24/7 to experience world-class support from their US-based support reps.

Image of Community Phone 5-star review

5. Works during power outages: Save money you would invest on installing costly inverters or backup power, as the 12-hour backup battery in the landline base ensures your phones continue working during power outages and blackouts.

Here’s More on: How To Send Voicemail to Email

2. AT&T

  1. From your voicemail viewer app, tap on settings and choose to either turn the transcription on or off.
  2. Select account overview on your browser and hover over "home phone" to check voicemail. After that, tap on voicemail settings to expand the message transcription section. Choose “on” or “off” and save.
  3. Set up an email address or change the existing one. To achieve that, go to account overview, tap on home phone > check voicemail, then access the settings. Expand the message forwarding box and select on. Tap on forward incoming messages from the drop-down menu and maintain the original.
  4. Input your designated email address in the address field. Next, choose to include message management links in the forwarded text. This lets you do other actions like marking messages as read or deleting them. After that, press save, expand the message transcription field, and ascertain if it's on.

3. Verizon

Voicemail to text ensures you can have voicemail changed to text message and secretly read them instead of listening to them. Here is how it works:

  1. Tap on the message icon on your home screen. If you can't find the app on your home screen, slide left to open the app library.
  2. Select the message. You will notice that the voicemail is transcribed in the new message. Choose "play a voicemail message" to play the audio clip.

Note: Remember that the first 45 seconds of your voicemail message is what will be converted to text.

4. T-Mobile

You can use Visual Voicemail to send voicemail as SMS on T-Mobile.

  1. Click on Visual Voicemail.
  2. Select the Menu button.
  3. Click on Settings.
  4. Toggle the Send as SMS setting ON

Voicemail to Text Message on iPhone

Voicemail transcription is available for use on many iPhone and Android gadgets. They provide a written version of voicemail texts on your smart device. As much as the transcription may have some faults, it often delivers a good sense of what the message highlights.

Discover how to use voicemail to text on your iPhone below:

  1. Launch the phone app.
  2. Select voicemail at the base of your screen.
  3. Choose a voicemail message.
  4. You should see a paragraph of text atop the play button. That's the voicemail transcription. Though it may have some faults, you can digest what the message talks about.
  5. If necessary, share your feedback with Apple to tell if the transcription was helpful by pressing the ‘useful’ or ‘not useful’ prompts. These links are often below the transcription text.
  6. Choose whether to save the voicemail, delete it, or follow up on the text. To save the transcription, press the save icon in the right corner of the voicemail message. After that, select "notes" to store the message in text format. You can also choose voice memos to save the text in audio format.

Voicemail to Text Message on Android

Here’s how to get Voicemail transcription on Android phones.

  1. Go to in your web browser.
  2. Select "Continue" to agree to the instructions.
  3. Enter an area code and choose a city from the list provided.
  4. Choose a phone number from the popup list.
  5. Sift through the steps to justify your phone number.
  6. If you only want to use voicemail transcription, tap 'no' on the screen>next>finish.
  7. This will take you to the home screen of your Google Voice account.
  8. To find your incoming voicemails, tap on the icon that resembles a tape recorder.
  9. Open the message that you want to see. This will bring a transcription in the main window.

Streamline Communication Flow with Community Phone

Community Phone

Community Phone offers landline phone service without internet by connecting your landline phone to local cell phone towers in your area. It differs from typical landline phone providers, considering it has a better user experience backed with modern technology. Manage your text and voice messages with Community Phone to become more productive.

Reliable Voicemail Transcription Service

Community Phone is an advanced carrier network as they embrace an array of modern calling features such as voicemail to text. This feature delivers many advantages including prompt response, record maintenance, keeping you updated, and sharing messages easily.

Here’s how to set up Voicemail to Text with Community Phone;

Step 1: Dial 1**.**

Step 2; Click “Call or Talk”.

Step 3: Follow the Voicemail Guidelines.

Step 4: Create a Pass Code.

Advanced Calling Features

Advanced calling features are built-in services designed to enhance your calling experience. They include the following:

1. Call Forwarding

This feature allows you to establish a list of numbers to be forwarded whenever they beep you. However, all the remaining numbers on your contact list will ring in a typical fashion. You can activate or deactivate this feature based on your preference.

2. Call waiting

With this feature, you can tell if someone else is calling your number during a phone call. Your call waiting feature will notify you with an audible sound. After hearing the audible tone, you can either hold the call in progress, receive the incoming call, reject the new call or ignore it. The caller will then be notified that you’re unavailable.

3. Call barring

Call barring feature blocks or limits specific calls. It permits you to choose the types of calls your phone can send, not send and receive. For example, you can opt to block none, all, or only calls when roaming ( under the incoming calls option.)

4. Auto Attendant

This voice menu system refers callers to the relevant person or department, without including a telephone operator. Though it does not exclusively replace human agents, it automates simple tasks, allowing the operator to undertake other customer inquiries. The primary functions of an auto attendant include: greeting customers, assisting them, and delivering information.

5. Call Recording

With Community Phone's call recording software, you can record calls on your cordless phone. You can record all landline calls you receive. All Community Phone customers can use this feature without any setup required.

6. Smart Routing

Smart skill-based routing is designed to retain existing customers exactly while attracting new clients. It offers many benefits, key among them being improving customer satisfaction, reducing missed calls, and call abandonment rates. With this feature, your system can recognize the call's purpose by posing questions and offering the caller multiple menu options. After that, the automated system directs the caller to the relevant agent for help.


Community phones operate as a no-contract prepaid carrier. This means you’ll enjoy unlimited services after your first purchase. Unlike typical landline carriers, the call quality of community phones is not affected by the strength of the internet connection.

The reason community phones are honored for their exemplary performance is due to the following aspects:

  1. Excellent customer service.
  2. No internet is needed to make calls.
  3. Has a battery backup plan to keep you connected even with power outages.
  4. Affordable Prices.
  5. Numerous voicemail functions including commercial voicemail greetings

Get Community Phones today to manage your calls and voice messages more effectively.

Related Questions

Why is my Voicemail Transcription Not Available?

It's not usual to find the error text "transcription not available" when you open your voicemail. However, if it pops up, it's because your phone is an older version, requires an iOS update, or is enduring glitches. You can address this issue by resetting your network settings.

Is there an App That Converts Voicemail to Text?

Many apps change voicemail to text. YouMail, for example, offers this service for free on iPhone and Android devices. It delivers high-quality, powerful, and more precise transcription than your typical android phone offers.

Why Did Visual Voicemail Go Away?

The reason for this setback is visual voicemail necessitates a functional data connection to operate as expected. The voice mail will return to the standard call-in system if you are in places with cellular service but lack data service. Besides, visual voicemail can be unstable in places with low cellular connections.


As stated earlier, voicemail texting or voicemail to text is a convenient way to read your messages discreetly. Community Phone is a suitable option to get several voice management features like voicemail to text, call forwarding, and custom voicemail greetings. Subscribe to it now and enjoy numerous call functions.

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