Blog/How to Switch Phone Carriers and Keep Your Number

How to Switch Phone Carriers and Keep Your Number

How to Switch Phone Carriers and Keep Your Number

Changing your home or business number can be quite challenging as your number is a part of your business's identity and will be on your website, brochures, business cards, with customers, etc. However, number porting allows you to switch your service provider without changing your number.

Learn how to switch phone carriers and keep your existing number!

How To Switch Phone Carriers And Keep Your Number

You can switch your service provider and keep your existing number by switching to Community Phone.

Here are the steps you can follow:

  1. Talk to Community Phone customer care at 866-327-1229.
  2. The rep will check your area for coverage. Here are the steps you can follow:
  3. Once they confirm coverage, you can signup with Community Phone after discussing plans and choosing the right one.
  4. Provide Community Phone with the details like account number, PIN, billing address, and a letter of authorization to port your number from your existing provider.
  5. Call your existing service provider and request to transfer your number to Community Phone.
  6. Unlock your devices and keep them ready for the switchover.
  7. Once Community Phone confirms that the number has been ported, you can connect your landline base and start using your phone.
  8. Remember to cancel your service with your old provider.

Who is Community Phone?

Community Phone is the best wireless landline service provider in the US that combines the reliability of the landline, wireless access, and outstanding calling features in one service.

With solid coverage in rural areas, affordable plans, no contracts or hidden charges, and a 5% lifetime for seniors over 65, Community Phone has created a niche in the telecom industry.

Community Phone

How Does It Work?

The Community Phone landline base connects your phone to cell towers in your area for a dial tone. Since it works off mobile towers, it does not need the internet or copper wires to operate. Get clear voice quality in low-reception areas with built-in antennas on the base.

You can install the Community Phone landline base in under 30 seconds by plugging it into a power outlet and a phone. Once all the lights on the base turn green, you are good to go! No more expensive phone installations or hours of waiting for technicians!

Community Phone Landline Features

Here are some excellent calling features from Community Phone:

Call Routing

Route calls to the correct department or person whenever a customer calls with the Community Phone call-routing feature. Depending on your business needs, you can program multiple phones in your business to ring simultaneously to ensure an available rep can answer the call.

Or, you can program phones to ring in succession if the first number is busy or doesn't answer.

Custom Dial Menu

Create a great impression of your business with a customized dial menu in your customers' minds. You can custom greet your customers, route calls, share important announcements or information, or route to voicemail with the dial menu.


With the voicemail-to-email option, you can access your voicemails as audio files and transcripts in your mail ID without logging into your voicemail box.

The Benefits Of Switching to Community Phone

Unlimited text messages

Enjoy unlimited text messaging from your landline number to stay in touch with your loved ones or customers, and send them personalized texts to make a difference.

Unlimited nationwide calling

Community Phone also offers unlimited nationwide calling to keep in touch with your customers and prospects anywhere in the US. Additionally, there are no hidden costs or contracts.

Exceptional support

If you have any questions or problems, call, email, or live chat with Community Phone's knowledgeable and friendly customer support team, who will be happy to assist you.

No copper wire or internet is needed.

Community Phone doesn't require a copper wire or internet to power your phones as it works off cell towers.

International calls in 229 countries

With Community Phone, you can make international calls to over 229 countries at affordable and competitive rates.

Free 14-day trial

Community Phone offers a free 14-day trial, so you can try the service before committing to a paid plan.

What is Number Porting?

The process of migrating a phone number from one provider to another is called number porting. This transfer can be done for landline and mobile numbers, which is a permanent move. To port a number, you must have an active account with the new carrier and meet their eligibility requirements.

Community Phone will port your number in 3-5 business days without disrupting your service. Once you have initiated the porting process, your old carrier will transfer the number to your new provider. Community Phone will cancel your service with the old provider.

Number Porting Vs. Call Forwarding

When you change phone carriers, you can either port your old number to the new carrier or forward calls from your old number to your new number. What distinguishes these two choices, then?

Your phone number is permanently transferred to the new carrier through number porting. Your old account will be closed, and you will only use the new number. On the other hand, call forwarding allows you to keep your old account open and have calls forwarded to your new number.

As a result, you will have two active phone numbers - one for incoming and another for outgoing calls. While call forwarding may be more expensive than number porting, it can be a good option if you want to keep your old number for sentimental reasons or if you need to maintain multiple phone lines for business purposes.


Can you switch phone carriers and keep the same number?

Yes, You can switch from one cell phone carrier to another and still use the same phone number. This process is called porting.

Does porting your number cancel old phone service?

Yes, when the number porting process will complete, Community Phone will automatically cancel your service from your old provider.

The Bottom Line

While changing your business number may be a considerable challenge, porting allows you to keep the same phone number and switch providers.

Port your number to Community Phone today to take advantage of its affordable plans, great features, reliability, wireless access, and world-class customer care.

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