Clear Rate customers have been facing several problems with their service, including poor call quality and dropped calls. The company has been accused of overcharging customers and providing poor customer service, forcing people to look for an alternative to Clear Rate Landline.
This article provides information on
- The drawbacks of Clear Rate landlines
- The best Clear Rate alternative
Drawbacks of Having a Clear Rate Landline
Clear Rate claims that it offers traditional, wireless, and VoIP landlines at affordable prices. However, customer reviews on various social media forums state a different reality.
1. Forced Upgrade in the Future
The FCC-19-72 has allowed large carriers to retire their copper connections nationwide. Since Clear Rate is a local carrier, they may be reselling traditional landline service provided by a large carrier. Clear Rate may encourage customers to “upgrade” to their wireless or VoIP landlines with the sunset of copper technology.
2. Terrible Customer Service
Several customers have complained about the company’s customer apathy. Long hold times, unresponsive emails, and rude reps who do not offer assistance are characteristics of Clear Rate. Clear Rate reps disconnecting customer calls or stating their inability to assist customers after long holds are common in all review forums.
3. Customers Claim Being Scammed
Several customers have been vocal about how Clear Rate scammed them into getting their connection. Some claim the company scammed their senior parents into transferring their phone connection from their existing providers to Clear Rate for a higher cost.
4. Unfriendly Cancelation Policies
Customers have taken to social media to express displeasure about the company’s unfriendly cancelation policies. Some common challenges customers face when trying to cancel or switch providers are
- Clear Rate blocking the number and closing the customer account before number porting
- Support reps who are rude and unhelpful
- A huge termination fee for canceling before the end of the contract
5. Erroneous Billing
Billing customers for services they did not agree to seems a common phenomenon with Clear Rate, as seen from customer reviews. Some even claim that the company waived off unwanted charges from the bill only after people threatened them with legal action.
If you have the Clear Rate landline, the company will neglect your maintenance and repair requests, as large carriers have started retiring copper connections nationwide. Since maintaining POTS lines is expensive, the company may force customers to move to their wireless or VoIP landlines.
VoIP landlines use the internet for communication. Call quality and clarity on VoIP phones depend on your internet speed and consistency. Since internet speeds are inconsistent throughout the day, you will face issues like call drops, latency, and poor call quality on a VoIP landline.
7. Safety and Security Issues
Traditional landlines may be secure but will be phased out soon. VoIP landlines that use the internet will leave you vulnerable to internet-related threats like hacks, data, and identity theft.
Customers may not want to get the Clear Rate wireless internet as they are not known for good business practices.
8. Limited Features
Clear Rate does not provide many calling features. Their POTS lines charges also vary from one state to another, and with taxes and surcharges, you may be looking at a huge phone bill just to have a landline and stay connected.
9. Manual Spam Call Blocking
Clear Rate does not provide automated spam call blocking, as conventional landlines do not house the technology for an in-built spam blocker. With Americans losing an average of $577 per person in 2022 to phone scams, manual spam blocking or phone features are insufficient to protect you against spam.
You need a system that can block spam calls automatically before your phone rings. Switch to Community Phone to enjoy the reliability of a conventional landline and the protection of a robust spam blocker.
Read on to learn more!
Community Phone - The Best Alternative to Clear Rate Landlines
Community Phone is the cheapest landline phone service in the U.S., revolutionizing traditional landlines to combine reliability, flexibility, and excellent features. Their wireless landline base connects your home phone to local cell towers, eliminating the need for high-speed internet to make or receive calls.
Experience superior voice quality and reliable connectivity across 99% of the U.S., including rural areas. The unique landline base design ensures crystal-clear voice quality in rural and low-reception areas by amplifying mobile signals.
Enjoy unlimited nationwide calling, features like spam blocking, call forwarding, call waiting, voicemail, 3-way calling, landline texting, and more at affordable prices. With their US-based support, no hidden charges, and a 14-day FREE trial, Community Phone is the best landline service.
How It Works
The Community Phone landline base does not tie your phone to the internet as it works off resilient cell towers. The company's partnership with nationwide carriers and the unique design of the landline base ensure connectivity across 99% of the U.S., including rural areas. The built-in antennas on the base amplify signals from mobile towers to ensure superior voice quality in low-reception areas.
The 12-hour backup battery in the base ensures your phones continue working during a power outage or blackout in your area.
What Makes Community Phone Better Than Clear Rate?
Here’s why Community Phone landlines are better than Clear Rate landlines:
1. Higher Uptime Than Other Providers
The Community Phone landline base connects your home phone to local cell towers, eliminating the need for an internet or copper connection. These resilient cell towers are supported through backup power units to have 99.99% uptime, ensuring your phone lines stay working. The 12-hour backup battery on the base ensures your phones continue to work when there is a power outage or blackout in your area.****
2. No Physical Limitation
The Community Phone wireless landline service gives you the flexibility and mobility required. The company’s partnership with nationwide carriers ensures connectivity across 99% of the US. You can take your landline with you anywhere without changing your number. All you need is a power outlet and a phone, and your landline will work as well as a new one.
3. Zero Installation Cost
You do not need a technician or advanced skills to install your Community Phone landline. You can set up your landline in 30 seconds with the following steps:
1. Unwrap the landline base
2. Connect the base to a power outlet. Do not turn it on yet.
3. Hook your phone to the base per instructions in the manual
4. Toggle the ON/OFF switch to the ON position
5. Turn on the power and wait for 5 mins. Once the base finishes setup, make a test call to ensure your phone works as intended.
4. Lifetime Hardware Warranty
Enjoy a lifetime hardware warranty on the Community Phone landline base. Contact their customer support if you have questions about installing your landline base or its functionality. The reps will be happy to troubleshoot any errors or arrange a replacement if you need one.
5. Extensive Features
Community Phone combines the reliability of a landline, the freedom of wireless access, and excellent calling features in one. Enjoy outstanding calling features like spam call blocking, call waiting, caller ID, 3-way calling, landline texting, and more at affordable prices.
Talk to a Community Phone specialist today to learn more!
6. No Hidden Charges
Community Phone does not surprise its customers with hidden charges on their monthly bills. No installation fees or exorbitant equipment charges will crop up on your bills unnoticed. The company boasts transparency, and you pay what you signed up for.
7. No Fancy Hardware
You don't need fancy equipment for your Community Phone landline, except the landline base and a SIM. You will receive the SIM with the base when you sign up with Community Phone.
The landline base is compatible with all phone models, saving you the hassle of buying new phone equipment. Save time and money with the zero-cost installation of the landline base.
Community Phone Landline Features
Spam Call Blocking
68.4 million Americans were victims of phone scams in 2022, a 23% increase from 2021. Manual call barring is no longer practical due to scammers' persistent attacks. According to reports, con artists have discovered a technique to get around the STIR/SHAKEN regulations that the government has implemented for customer safety. You need a spam blocker to block unwanted calls before your phone rings.
Get the Community Phone spam-blocker, your one-stop solution to barring unwanted and unlawful calls from ringing your phone. The spam blocker challenges robocalls and blocks them before the call can ring your phone, ensuring protection against spam.
The "Safelist," a new Community Phone feature, allows you to list the numbers you want to accept calls from. Your phone will ring to let calls from these numbers through and block all others before the phone rings. You can update your allowed list anytime to add or delete numbers, or Community Phone specialists will be happy to assist you.
Studies report that several people miss legitimate calls fearing spam. Understanding the need to balance robust spam protection and legitimate calls, Community Phone is launching another iteration of the Safelist soon. This feature will allow you to accept calls from numbers you want and route the rest to voicemail. Since Community Phone will not block other numbers, you can check your voice messages and respond to the ones you deem necessary.
The soon-to-be-launched "blocklist" is an aggressive spam blocker that blocks over 6 million spam calls based on an ever-growing database of spam numbers and a spam score. You can actively contribute to this database by adding a spam number to protect yourself and other Community Phone customers from scams and fraud.
Talk to Community Phone specialists to learn more!
The call-waiting feature helps you handle two calls simultaneously. You will hear 2 beeps when there is an incoming call while you are engaged on one call. You can place the first call on hold, talk to the second caller, or route it to voicemail.
Enable call forwarding to forward important calls when you cannot answer them from your business landline. You can opt from one of the several Community Phone options to forward your business calls to a number of your choice.
Temporary Forwarding: Use the manual process to turn call forwarding ON/OFF if you are temporarily away from your business phone. Here'sHere's how you can enable it:
- Get a dial tone
- Dial **21*1
- Dial the 10-digit number you want the calls forwarded to and #
- Three beeps will indicate you have enabled call forwarding.
Follow the same steps, but press ##21# to turn off call forwarding.
Unconditional Forwarding: Forward all calls from your landline to a cell phone or another number of your choice and ditch your landline.
Conditional Forwarding: You can program several phone numbers to ring simultaneously with one incoming call, allowing the person available to answer the call.
You can also have numbers ring in succession if the first number is busy or does not answer. For example, your cell phone can ring if you do not answer your landline within 20 seconds.
Enable the call history feature and access information on incoming and outgoing calls to and from your Community Phone landline.
You can use this feature to
- Return missed calls from known contacts
- Store legitimate contacts
- Check caller information against known contacts
- Send a message or
- Block spam calls.
On Outgoing Calls
You can opt for the caller ID feature so the recipient can see your number or name when you make outbound calls. This feature can help loved ones answer your call or return missed calls without mistaking them as spam.
You will be able to see the caller ID of the person calling you if:
- The person has enabled caller ID
- Has registered in the national register
- Your phone can support the caller ID feature.
Community Phone does not use third-party apps to provide the caller ID feature.
Studies reveal that millennials and later generations prefer texting to talking. Stay in touch with younger children or grandchildren by texting them from your Community Phone landline through the landline texting feature. The unlimited text feature and 2-way messaging enable you to see the messages from the recipient and continue the conversation.
Connect with 2 or more of your loved ones simultaneously with the 3-way calling feature, spend some great moments, and create memorable experiences. You can connect with your loved ones on the same call and hear them speak simultaneously without worrying about free calling apps, internet bandwidth, or patchy and dropped internet calls.
Benefits of Switching to Community Phone
Besides having a reliable landline service that does not require internet, Community Phone members enjoy the following benefits:
Unlimited nationwide calling and text: Stay in touch with loved ones across the U.S. with Community Phone's unlimited talk and text.
No internet needed: The Community Phone landline base works off cell towers without tying your phone to the internet. Since your phones are not dependent on the internet, they will continue working during an internet outage or maintenance.
Number choice: You can get a new local number FREE when you sign up with Community Phone. You can also transfer your existing number through their unique hand-held porting process.
Zero-cost Installation: The landline base does not require a technician to install it. You or anyone in your business or household can install your Community Phone landline in under 30 seconds and be ready to make calls in 5 mins.
24/7 reliable customer support: Contact Community Phone customer support via phone, email, and live chat 24/7 to experience world-class support from live agents. Glowing customer reviews on BBB and Trustpilot are testimonies of their commitment to customers.
Works during power outages: The 12-hour backup battery in the landline base ensures your phones continue working during power outages and blackouts.
What are the drawbacks of a Clear Rate Landline?
Some of the drawbacks of the Clear Rate landline are
- Poor customer service
- Several customers claimed the company scammed them using other telecarriers’ names, like Frontier.
- Unfriendly cancelation policies
- Exorbitant prices
- Erroneous billing
What is the best alternative to Clear Rate Landline?
Community Phone’s wireless landline is the best alternative to Clear Rate landline. Their wireless landline base works off cell towers, eliminating the need for an internet or copper connection.
Enjoy future-proof technology and unlimited nationwide calling at affordable prices. Since their service covers 99% of the US, you can take your Community Phone landline with you anywhere across the country. Get features like call waiting, caller ID, in-built spam blocker, landline texting, call history, and more when you sign up or port your number to Community Phone through their hand-held porting process. Talk to their specialists at 866-512-6261 to learn more!
Customers have been displeased with Clear Rate over the exorbitant prices and poor customer service; some feel the company scammed them.
Switch to Community Phone or get a new number when you sign up with them and experience excellent call quality, reliability, and the freedom of wireless. Enjoy unlimited nationwide calling and world-class support with under a minute wait times when you contact Community Phone support via email, chat, and phone.