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August 28, 2022

Best Landline Alternative to Cox Home Phone

Best Landline Alternative to Cox Home Phone

Finding exemplary landline service can be challenging. Cox provides its home phone service over a digital network, somewhat dissimilar to that which underpins WiFi connectivity.

Unfortunately, the service is generally disliked because of its many drawbacks. Our team has spent months trying out over 20 landline providers to help you choose the best Cox landline phone replacement, saving you the time and energy of researching and testing.

These alternatives to Cox all offer reliable and fast connections. Their call quality is consistent, safe, and impressive. For us, the best option was Community Phone. It doesn't need an active internet connection and can be set up within 30 seconds.

With affordable plans starting as low as $32/month, Community Phone’s landline service can save you hundreds of dollars on installation costs, setup, and maintenance. It is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone.

The 4 Most Reported Problems with Cox Home Phone

Here are four severe issues with Cox Home Phone:

1. Poor Geographical Coverage

Cox Communication services are not yet available in many parts of the United States is one of the disadvantages of using them. Cox doesn't serve customers in more remote locations. Unfortunately, Cox isn't offered everywhere. Cox only provides internet access in 19 states as of September 2022.

2. Unreliable Customer Service

Whenever people complain about Cox Communications, it's almost always related to customer service. The people who work in customer service are inept and lack initiative. Rather than genuinely fixing the problem, they offer remedies that would increase your costs and increase their profits.

3. Unstable Connection

There is a congestion issue on the Cox network. Their connection is flaky, and they regularly lose contact with each other. Irregularities do not result from a faulty router, cable, or user error.

4. Landline Cuts in and Out

Customer phones plugged into the back of their ARRIS modem have caused significant issues. The Cox line was cutting in and out, making it impossible for people to have conversations over the phone. The problem persisted after installing a new model.

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Community Phone: The Best Alternative to Cox Service

Community Phone

Community Phone is one of the best home phone service providers. It is the ideal alternative to the Cox landline. The modern landline service provider Community Phone includes many premium calling options at no extra cost to its customers. A central selling point of Community Phone's landline service is that it doesn't require an internet or a copper wire connection. Instead, Community Phone relies on existing mobile tower infrastructure to provide fast installation and activation of service.

A landline device and a monthly subscription must start with Community Phone. In just 30 seconds after receiving your landline base device, you may begin using it to make and receive calls over the landline with your colleagues, family, and partners.

Features Overview

Here are some of the exclusive landline features with Community Phone:

  • Unlimited domestic long-distance calling
  • Voicemail and Call Waiting
  • Landline Texting
  • Call forwarding and Call Tracking
  • Stop annoying robocalls and spam calls

Suitable for both residential and commercial use

Community Phone is suitable for homes and businesses. No internet connection is required, making it ideal for use in the comfort of your own home. Users can send calls to any device or number specified in their custom dial menu. Consequently, you won't have to ignore any phone calls from clients. Without having to shell out for a second phone, you can easily keep your professional and personal lives distinct by simply forwarding your current number to it.

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How does it work?

You would need to plug in Community Phone’s landline base. In 3–5 business days, you will receive your base in the mail. Connect your phone to their landline's jack.

A landline's base links the phone and nearby cell towers. That's how simple the setup process is! You're finally at the point where you can make your first call.


  • No wires or wifi are required.
  • Set up landline phone service in under 30 seconds
  • Toll-free, nationwide calling with no limits
  • The landline's home base has a battery that will keep the line operational for 12 hours.
  • Helpful even when the electricity goes off

Start using Community Phone's dependable cell tower-based services. Talk to a landline specialist at (866)-982-5629

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Wireless Landline Service vs. Digital Fiber-Optic Network

Let's have a one-on-one comparison between wireless landline service and fiber-optic-oriented landline service.

Benefits of Wireless Landline Service

1. Easy to Install

Wireless house phones offer numerous advantages over their wired counterparts. Connect it to an electrical outlet, and it will begin functioning without needing an onsite professional.

2. Reliable Cellular Connection

According to various sources, a regular wireless house phone has superior call quality to any mobile device. Wireless home phones, unlike their traditional phone counterparts, wireless home phones provide good reception throughout the entire home.

3. Affordable Packages

Wireless home phone plans often cost far less than traditional landline options, even if they provide users with more flexibility and convenience. One of the best ways to save money is to make free national calls, eliminating the need to calculate and budget for long-distance costs.

4. No Special Equipment Needed

In addition to not requiring a phone jack, your regular phone number will be active for use right away. Batteries do not power them, so they will remain on even if the power goes off.

Read More here: What is Landline Phone?

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Cons of Cox Fibre-Optic Landline Service

1. Difficult to Install

You would need professional help to install a fiber-optic landline. Fiber optic cables are easily severed or otherwise damaged during construction or remodeling projects due to their tiny size and fragility. Therefore, it is essential to think about survival, backup, and restoration.

2. Attenuation

Passive media elements, including cables, wire splices, and connectors, are the root of attenuation. Optical fiber's attenuation is smaller than most other media, yet it nevertheless occurs in single-mode and multimode transmission.

3. Higher Costs

There is a monthly cost for using the modem. However, you can spend an extra $10 monthly on the supplementary Cox Complete Care service. In addition, there's a one-time price of $20 for the Self Install. It's easy to imagine how these costs may mount up quickly.

4. Requires Special Equipment

Fiber optic cables are more easily damaged than traditional electrical lines they can be broken if bent too far. A modem and router are needed to use Cox's landline service. All of these pieces are one-of-a-kind.

Why NOT Cox Landline?

1. Below Average Customer Ratings

Cox has a mediocre track record when it comes to customer satisfaction. Cox scored 63 on the American Customer Satisfaction Index, below the average for Internet service providers (ISPs) of 65.

2. Expensive Packages

Cox's services are often more expensive with a higher price per megabit than other cable companies. Cox charges somewhat exorbitant rates. Cox's high prices for poor speeds and fewer amenities contrast with Cox's similar companies.

3. Hidden Fees

The installation price is $100, though it is not mentioned explicitly on the Cox website. Some consumers reported long distances and collect call charges even though such calls were not made or accepted. You can read more about the customer review here.

4. Increasing Service Cost

Cox's annual pricing structure upsells customers to more expensive packages. Although it isn't entirely evident from Cox's website, the price hike will occur whether or not you accept the promotional rate.

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Frequently Asked Questions

How to cancel my Cox cable service?

Cox Communications needs to be contacted directly to terminate any services. The service cannot be canceled online. When canceling, give a good reason and stick to it, even if they try to keep you around.

What happens if you don't return Cox equipment?

Send back your modems and routers. After you have canceled your service, you must return any necessary equipment. There will be consequences like penalties and bills for not doing so.

Does Cox have cancellation fees?

Cox has a penalty for canceling service early that you should be aware of. The early termination fee for a one-year contract is $120. With a two-year commitment, that raises to $240.

Conclusion - The Bottom Line

Community Phone is the best Cox landline alternative. Cox’s landline service has an unstable connection, expensive packages, Hidden fees, and bad customer service. Community Phone offers excellent value, stability, and fast connection.

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