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Meet the Virtual Phone System That’s Easy for Everyone

Perfect for businesses big and small—even if it’s just a mom and pop shop!

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Rated #1 by Forbes

The Easiest Phone System for Families and Small Businesses

Our platform empowers you to effortlessly set up advanced call routing, share your phone line with others, and unify all your communications in one place.
What’s a Virtual Phone System?
It sounds fancy, but it’s actually simple: you may still have your traditional phone at your shop, but now, you—and anyone else you decide—can answer calls, return voicemails, and manage everything from a desktop computer or cell phone—just like you're standing at the front desk. It’s like giving your business superpowers.
    You're No Longer Tied Down
    Everything you need to manage communications from anywhere.
    • Add team members and additional phone numbers to manage in one place
    • Set-up your menu greetings and voicemails
    • Create custom text messages that get sent to missed callers
    Everyone Can Help with Calls—Not Just You
    Add your spouse, team, or family members to your number so they can help answer or return calls.
    • Everyone sees the same call history and voicemails—no confusion, no double-calling
    • Perfect for growing businesses that can’t always have someone at the front desk
    • Families who don't want to miss home phone calls also love this feature
    Drag & Drop Call Routing
    We've created the easiest call routing set-up ever. Need calls to go to your front desk first… and then your cell phone if no one answers? Want certain calls to go straight to your spouse or store manager? With Community Phone’s drag & drop call routing, it’s never been easier. You don’t need an IT person. You don’t need a degree in telecom. Just drag where you want the call to go—and drop it in the order you want.
      Bundle our virtual platform with a physical phone.
      Just plug our base into a power outlet and connect your phone. That’s it. Seriously. You’ll have a dial tone in minutes.
      • No internet, copper lines, or telephone jacks necessary
      • A dial tone you can count on
      • A phone that just works

      How a Family Real Estate Brokerage Saved Time, Improved Client Communications, and Captured More Deals

      How It Started

      A family real estate brokerage in South Florida operates across three different offices and has a team of 17 agents and support staff.

      The brokerage invests heavily in online ads, direct mail campaigns, and other lead-generating services. However, since many agents used personal cell numbers for outreach, leads were essentially “owned” by the agents themselves. If an agent parted ways with the brokerage, those leads and ongoing conversations could walk out the door.

      Because each agent called leads from a personal phone, prospective buyers often saw random numbers calling instead of the trusted brand name, reducing call pick-ups.

      When an team member quit—whether due to performance or personal reasons—the brokerage often lost access to ongoing client conversations. Prospective homebuyers or sellers who still called the agent’s personal line got no response, costing them both deals and reputation.

      7:00 AM — Unified Start

      The entire company can view all missed calls, voicemails, and texts that came in overnight. Now anyone can jump in to follow-up with messages.

      8:00 AM — Agents Go Live

      Each agent toggles themselves “available” in the Community Phone app. Now, when calls come into the main brokerage “new lead” number, everyone’s phone rings to share the load of inbound leads.

      12:30 PM — All-Team Training During Lunch

      The entire team is held up in a training, so they turn on “auto-sms” with a custom message for missed calls. This way the missed calls all receive instant follow-up when no one is around.

      7:00 PM — Custom Voicemails Turn On

      As closing time approaches, agents switch to their personalized after-hours voicemails. One agent heading on vacation toggles a recorded voicemail mentioning their return date and the colleague covering their clients. Another agent switches on a voicemail that lists his remaining times available to tour homes the next day.

      Real Results that Impact Revenue

      The average home sale for this brokerage was $450,000. At a 3% commission for the listing or buying agent, that’s $13,500 in gross commission for a single deal. Typically, the brokerage retains about 50% of that amount.

      That means capturing just one additional lead per month – a lead that might otherwise be lost due to missed calls or poor follow-up – could drive an extra $81,000 in revenue over the course of a year.

      Your Trusted Phone Service — Now Smarter Than Ever

      Keep the desk phone you love. Add modern features that will change the way you spend your time.
      Every Missed Call Becomes a Second Chance
      Turn on auto-texts to reply to missed callers instantly: “Sorry we missed you! You can text us here or click to book.” And the result: fewer missed appointments, more booked business, and no more voicemails sitting around all day unheard.
      Protect Your Privacy and Boost Professionalism
      Call customers from your business number using the app. Your personal cell number stays private.And best of all, you can even choose whether incoming calls display the customer’s number or your business’s name—so you know what kind of call it is.
      Make Your Life Easier
      See all your voicemails, missed calls, and messages in one place and save up to 2-hours a day on call management tasks. And save even more time if you're team's available to help!
      Keep It Simple. Run Your Life Smarter.
      Get up and running in less than 5 minutes.
      Call (866) 969-4886
      Why Community Phone?

      We've Built The Ultimate Phone System

      Community Phone is your all-in-one, reliable communication platform.
      Save Time
      Teams using unified virtual phone systems cut down on internal communication tasks—like call transfers, voicemail follow-ups, and phone tag—by an average of 3.5 hours per day. Source: The Cost of Communication Gaps, 2023
      Save Money
      Missed calls can cost small businesses $60,000+ per year. An article from Forbes notes that even missing one call per day can lead to tens of thousands in lost revenue annually for service-based businesses. Virtual phone systems with call forwarding, auto-text, and voicemail sharing reduce this risk dramatically.
      Grow Faster
      67% of customers hang up when they can’t reach a real person. Virtual phone systems let businesses automatically route calls to available team members—or text back missed callers—so you don’t lose new customers to the next result on Google. Source: Invoca, Call Intelligence Index, 2023
      “Managing a dozen phone numbers and a team of 20 used to be overwhelming. With Community Phone, everything’s in one place—call routing, voicemail, texting, team access. I can assign numbers, track call history, and make changes in seconds from the dashboard. It’s the first time I’ve felt fully in control of our business communications.”
      - Karen M., Operations Director, Multi-Location Retail Business