Keeping your parent safe and connected
Stay connected to your loved one’s daily well-being and protect them from scams with caregiver tools you can manage from anywhere.
Stay connected to your loved one’s daily well-being and protect them from scams with caregiver tools you can manage from anywhere.
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Every day, scammers target seniors through the one device they trust most: their phone. And the problem is getting worse.
The FBI reported a 46% increase in elder fraud complaints in 2024, with total reported losses reaching nearly $4.9 billion. The FTC estimates that when unreported cases are factored in, real losses could reach $81.5 billion.
The most alarming trend: according to the FTC, reports of losses over $100,000 from a single scam increased nearly sevenfold between 2020 and 2024. These aren’t small-time schemes. Scammers impersonate banks, government agencies, and even family members, and the phone call remains their most effective tool because it isolates the victim from the people who could help them see through the lie.
Your parent’s home phone doesn’t have to be the entry point for fraud. It can be the first line of defense.
Sources: FBI IC3 Elder Fraud Report, FTC Data Spotlight
Most call-blocking solutions require the person receiving the call to make a decision: press a button, check an app, screen a number. That approach fails for seniors, especially those with cognitive decline.
Community Phone works differently. When someone calls, they’re prompted to press 1 before the call connects. Because robocallers and automated scam systems can’t respond to the prompt, those calls never ring through. Our system also automatically identifies known fraudulent numbers and blocks them before the phone ever rings. But because scammers constantly rotate through new numbers, the real power is in the Caregiver Portal. It’s a real-time feed you access from your own phone. You see who’s calling, spot suspicious patterns, and block new threats before your parent has to deal with them.
The result: when their phone rings, it’s far more likely to be someone they actually want to talk to.
For families who want maximum protection — especially against phone-based identity theft and financial scams — you can create a safelist of approved callers: family, doctors, the pharmacy, close friends. Only numbers on that list ring through as incoming calls while everyone else is blocked.
You can add or remove numbers from your dashboard in seconds, or call our support team and we’ll handle it for you in under two minutes.
The Caregiver Portal isn’t just about blocking scams. It’s about staying connected to your parent’s well-being, even from hours away.
You can see call logs in real time: who called, when, whether they answered. Over time, these patterns tell you more than a weekly check-in call ever could. If your mom usually talks to her neighbor every morning and suddenly stops, you’ll notice. If a strange number starts calling repeatedly, you’ll catch it early.
Community Phone can place automated check-in calls to your parents at times you schedule. If they confirm they’re okay by pressing a button, you receive an immediate notification on your phone. This gives you a simple, non-intrusive way to ensure they are staying active and haven’t become isolated, allowing you to stay involved in their day-to-day life without making them feel managed.
This isn’t surveillance. It’s the kind of awareness that lets you worry less and step in only when it matters.
Safety doesn’t stop when the power goes out. Many VoIP and digital landlines go dead during outages, exactly when your parent is most likely to need help.
The Community Phone base runs on cellular technology (no internet required) and includes a 26-hour backup battery. During a storm or power failure, your parent stays connected to emergency services and to you.
Quick tip: Cordless handsets need wall power to work. We recommend keeping one corded phone plugged into the base so they always have a working phone, even during an extended outage.
Many families cobble together safety with separate bills: a basic landline, a third-party call blocker, maybe a medical alert pendant. These costs add up quickly, often over $100 per month, and none of them talk to each other.
Community Phone consolidates the reliable phone connection, scam protection, and caregiver monitoring tools into a single plan. One bill. One device. One dashboard. And a support team that knows your parent’s setup and can make changes for you in a two-minute phone call.
Note: For these safety features to remain reachable during a power outage, the base should be connected to a corded phone handset.
If you’re replacing a copper landline or switching from another provider, here’s how the transition works.
Community Phone works in assisted living, nursing homes, and rehab facilities with no facility wiring required.
Practical advice for reducing the technology burden on your aging parent.
Plus a one-time charge of $99 for the Community Phone Base, plus tax and shipping.
30-day money-back guarantee if there’s no coverage. 3-year price lock—no surprise increases. No contract, cancel anytime.
Any questions? Talk to one of our specialists now.
Our founder saw big telecoms taking advantage of his grandmother, so we built the opposite. No hidden fees. No contracts. Real support. Today we serve everyone from households to Starbucks with one promise: treat you like family.
