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Community Phone vs. Ooma

Ooma’s business dial tone depends on the internet, so if it goes down, calls don’t go through. Community Phone does not need internet and includes call forwarding and SMS.
Trustpilot ratings: Community Phone vs. Ooma

As Seen In

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Feature comparison

Ooma offers phone service that depends on the internet. Ooma is inexpensive, but there’s a tradeoff: if the internet is spotty, calls might not go through. Community Phone has more features and does not depend on the internet.

Ooma

Works without internet

Yes
No

Trustpilot rating

4.7 / 5
1.4 / 5

Cost

From $69/month
$19.95​/user/month

Ideal customer

Small businesses that need reliable calling
Businesses that operate behind a computer with great internet

Hear from members of our community

Sonoita-Elgin Fire District’s Story

The Sonoita-Elgin Fire District is a team of firefighters and emergency personnel who keep people safe across 700 miles of rural Arizona. Their team of 30 fields emergency calls every day using Community Phone.

Why people switch

Thousands of people have moved to Community Phone

  • True reliability, not internet-dependent

    Community Phone provides phone service that works even when your internet is down or power is out, thanks to the backup battery in our hardware. Learn more

    Ooma: Ooma relies entirely on your internet connection. If your internet goes down, so does your phone service.

  • Friendly customer support

    Community Phone believes in its customer support experience so much that it displays the real, live customer wait times on its website.

    Ooma: Ooma has phone trees and thousands of support agents.

Stories from our community

Read More Reviews

“Community Phone representatives are very helpful and responsive. Setting up the phone is very easy. So glad that we found Community Phone.”

James
Holly, CO
Trustpilot

“The app has been a lifesaver. When my sister gets anxious, her dementia made her call people repeatedly without realizing it. Now I can check her calls, make sure she’s safe, and feel confident she’s doing okay.”

Cathy, Caroline’s Sister
Castle Rock, CO
Trustpilot

“Community Phone made life so much easier for my mom. The phone is simple to use, setup was effortless, and the constant spam calls disappeared. It’s a relief and works perfectly.”

Rhonda, Sally’s Daughter
Lincoln, IL
Trustpilot

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Community Phone works across all 50 states, and we’re adding coverage every week. Check what’s available at your address in a few seconds.