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Why is Google Voice So Slow? 5 Solutions to Common Problems

Why is Google Voice So Slow? 5 Solutions to Common Problems

Google Voice is considered one of the most popular VoIP service providers. It is free to use if you sign up using a unique number that Google has provided. However, it doesn’t mean you will always have a smooth experience. Considering users report various issues monthly, using Google Voice to manage business calls and messages could take a toll on your brand. Our guide will help you troubleshoot common problems.

Why is Google Voice So Slow?

If you are thinking, “Why is my Google Voice so slow?” the following might be to blame:

1. Poor Internet Connection: If you don’t have a stable internet connection, it would be difficult for Google Voice to work.

2. Incompatible Browser: There is a possibility that you might be using an incompatible browser that simply doesn’t support the app.

3. Outdated Browser: Since Google Voice is regularly updated, an outdated browser might struggle to load the app.

Common Problems in Google Voice

1. Slow Sound in Google Voice

Why is my google voice talking so slow? Since voice quality is paramount in communication, you will likely get frustrated. You would have difficulty resolving the issue because the free plan doesn’t come with customer support. This issue is expected when you have a poor internet connection.

2. Unable to Access Google Voice Account

Another common problem faced by Google Voice users is the inability to access their accounts. You will face this issue if you have more than one Google Voice number on your phone.

3. No Ringing for Incoming Calls

Google Voice users also complain about not knowing when to receive an incoming call as their devices don’t ring. Your reputation will suffer if your business gets too many missed calls and you don’t respond to your customers. Your customers might even opt for a competitor if they feel ignored.

4. Can’t Make International Calls

If you have a free account, you wouldn’t be able to make calls or text outside the US. This limitation might be a severe issue if you have a business that operates in different countries.

5. Google Voice Not Loading on your Browser

The following reasons might result in Google Voice not loading on your browser.

a) Poor Internet Connection: If you don’t have a strong internet connection, Google Voice will not load on the browser.

b) Incompatible Browser: Google Voice might not load if you use a browser other than Google Chrome, Microsoft Edge, Safari, or Mozilla Firefox.

c) The browser is Not Updated: An outdated browser might be unable to load Google Voice.

How to Fix Google Voice Issues

1. Check Your Internet Connection

One of the easiest ways to fix Google Voice issues is by checking your internet connection. If you are not connected to the internet, it would be impossible for Google Voice to work. You should also take a look at the network speed. It might be a good idea to upgrade to a better network if your present internet connection is weak.

2. Update your Browser to the Latest Version

Update your browser to its latest version, as an outdated browser won’t be able to load the app and may crash. If you use Google Chrome, you must head to chrome://settings/help to update the browser.

3. Ensure Google Account Login

You should check to see if you have signed in to your Google account. Google Voice can't work if you don’t log in to your account.

4. Check Do Not Disturb Settings

If your device is not ringing when you have an incoming call, you might have set the settings to “Do not disturb.” Check the settings and disable “Do not disturb” to ensure you hear incoming calls.

5. Ensure Your Call Answering Settings are Correct

It is good to go through your call answering settings again if your Google Voice app is causing issues. You should ensure that it is set up correctly by following these steps:

a. Select the Google Voice settings menu, followed by Calls.

b. Find Incoming Calls on your right

c. Look for “My Device” below it.

d. You will have to toggle the switch for each device so that it is enabled and you receive a call.

Facing Issues with Google Voice? Switch to Community Phone

Are you tired of dealing with Google Voice issues? It is about time that you made the switch to Community Phone.

The Community Phone wireless landline service is superior to VoIP as it doesn’t require an internet connection to work. Community Phone's wireless landline base connects to cell towers in your area, giving you strong coverage in 99% of the U.S, including rural and low-reception areas. The 12-hour backup battery on the base ensures your phones stay working even during a power outage. With no contracts, hidden charges, affordable plans, and a 14-day risk-FREE trial, Community Phone is your landline service.

Image of Community Phone business landline service

How to Switch to Community Phone?

Follow these steps to switch your landline connection to Community Phone:

1. Sign up for the Community Phone service.

2. Inform your service provider that you want to port your number to Community Phone.

3. Call Community Phone customer support and follow the instructions from the support rep

4. Your dedicated rep will keep you updated on the status of the port

5. Once your port has been completed successfully, cancel your service with the old provider.

Community Phone Business Features

A Community Phone account manager will be happy to understand your business needs and help tailor these features to your needs.

1. Call Routing

Route calls to an individual or a team of agents to ensure the best end-user experience. You can program several numbers in your business to ring once, enabling an available representative to answer the call. Or, you can program numbers to ring subsequently if the first line is busy.

2. Call Forwarding

Never miss important calls with the call forwarding option. Community Phone can forward your business calls to your cell phone if you are out of the office.

3. Custom Dial Menu

You can greet customers with a recorded message, share important company information, and make an excellent first impression with the custom dial menu.

4. Voicemail-to-email

Access your voicemails as audio files or transcripts in your mail. This feature saves you the time and hassle of retrieving messages from your voicemail.

5. Live Call Transfer

The live call transfer will be a lifesaver if your business employs multiple people and each worker has to handle specific inquiries. You can quickly transfer the call to them with this feature.

6. Spam Call Blocker

Free your employee bandwidth, increase productivity and protect them from fraudsters with Community Phone’s spam call-blocking service. The powerful spam call blocker challenges robocalls and blocks them before your phone rings, facilitating productive use of your time.

Benefits of Using Community Phone

1. No Internet Required

Your landline phones powered by Community Phone will continue to work despite internet and network outages as their landline base connects your phones to cell towers in your area.

2. No Copper Wire Required

Traditional service providers are retiring copper wire service across the country, forcing customers to go digital or get VoIP, which are expensive and unreliable options.

Community Phone’s wireless landline service is future-proof and the best option for people impacted by the copper wire shutdown who do not want a forced upgrade or internet-based phones.

3. Unlimited Nationwide Calls

Stay in touch with your customers, run outbound telemarketing campaigns, and collect feedback from your customers with Community Phone’s unlimited minutes. The possibilities are endless!

4. Landline Texting

You can send unlimited personalized text messages to customers informing them of offers and discounts and engage with them, e.g., sending birthday wishes, with Community Phone’s landline texting feature.

5. Exceptional Customer Support

Community Phone’s exceptional customer support is always ready to answer your queries or solve your issues patiently. You can contact their 24/7 customer support via email, live chat, or phone.

6. 12-Hour Backup Battery

Keep your business on its toes during blackouts and power outages, as the 12-hour backup battery in the Community Phone landline base will keep your phones running.

7. Quick and Easy Setup

Expect to complete the installation within as little as 30 seconds. All you have to do is plug in the device to a power outlet and plug the phone into the jack of the landline base, and you are all set!

Conclusion - The Bottom Line

Though Google Voice may sound like a great business tool for customer communication, issues reported by Google voice users contradict the popular notion.

Switch to Community Phone, a reliable business landline service provider, and enjoy the reliability of landlines with VoIP-like calling features, and the freedom of wireless access, without the hassle of contracts or hidden charges.

Upgrade your landline service today
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