Blog/Why Can't I Make Calls? 7 Reasons and Fixes

Why Can't I Make Calls? 7 Reasons and Fixes

Why Can't I Make Calls? 7 Reasons and Fixes

Whether it's a dropped call, poor reception, or just an inability to connect, it's frustrating when you can't get through to someone. If you are wondering why can't I make calls and are looking for fixes, this article will discuss possible causes and solutions for how to make calls on your phone.

Wondering Why Can't I Make Calls? Here's Why

Here are some common causes for why you are not able to make calls from your phone or receive calls:

1. Out of Coverage Area

You may be in an area without coverage, so you cannot make or receive calls. Finding a spot with better reception may be a fix, but not guaranteed.

Your network provider could also be causing the issue if they don't have good coverage in your area. Check your phone's coverage map to see where you should be able to get service if you think you're in an area with good reception but still can't make calls.

Or, switch to Community Phone, the best wireless landline service provider, whose landline base's unique design ensures solid coverage in rural and low-reception areas.

2. Do Not Disturb Mode

Enabling "Do Not Disturb Mode" on your phone will prevent call notifications from reaching your phone. Your phone won't ring, and you won't see any notification that a call is coming in.

3. System Glitch

All electronic devices are susceptible to the occasional system glitch. A software or hardware issue could prevent your phone from making or receiving calls.

4. Virus or Malware In Your Device

If you've downloaded a malicious app on your device, it could be blocking your ability to make phone calls. Sometimes, internet browsing can infect your device with viruses or malware.

5. Airplane Mode

When airplane mode is turned on, it disables all wireless connections on your device. This includes your ability to make and receive phone calls. While this setting is usually enabled when you're on an airplane, it's common for people to forget to turn it off after they land.

6. Mobile Plan

If you're out of minutes or credit on your mobile plan, you won't be able to make calls. This is especially common if you have a pay-as-you-go mobile plan. Check your account balance before making any calls to avoid being cut mid-conversation.

7. Call Forwarding

If you have enabled call forwarding, all incoming calls will be forwarded to another number. This means you won't be able to answer the call, even if your phone is turned on and has a strong signal.

How to Fix Phone Not Making Calls

Here are some possible solutions to fix phone issues if you can't make outgoing calls.

1. Turn Off Do Not Disturb Mode

While do not disturb mode can be helpful in certain situations, it's also easy to forget that it's enabled. If this is why you can't make calls, go into your phone's settings and disable do not disturb mode.

2. Turn Off Airplane Mode

If you accidentally enabled airplane mode, then this is probably why you can't make calls. To disable airplane mode, go into your phone's settings and turn it off.

3. Check Your Phone Signal

If you're in an area with weak or no cell signal, you won't be able to make calls. Check if your signal strength improves if you move a bit. If it does, you should be able to make calls without any problem.

If you continue to experience weak or no signal, you may need to get a service provider with coverage in your area.

Call Community Phone at 866-259-1858 to check coverage in your area and switch providers to get better service.

4. Update Your Phone OS

Like all software, your phone's operating system must be kept updated. An outdated version of your phone's OS could be why you're experiencing problems making calls.

To update your phone's OS, go into your phone's settings and check for any updates that may be available. Once you've installed the latest updates, restart your phone and try calling.

5. Check If Call Forwarding is Enabled

If you think you enabled call forwarding, go into your phone's settings and disable it to start receiving calls again.

6. Reboot Your Phone

Rebooting your phone can help, as it will give your device a fresh start and hopefully fix any issues causing problems with making calls.

7. Do a Factory Reset

If you are wondering why can't I make calls even after trying all of the above? Here is one last fix you could try.

Try a factory reset. This will reset your phone to its original settings and fix any software-related issues that may be causing problems.

Before you do a factory reset, back up any critical files or data, you don't want to lose. Once you've backed up your data, go into your phone's settings and perform a factory reset.

Switch to Community Phone for a Smooth Calling Experience

If you're tired of dealing with dropped calls, poor call quality, and other issues, it may be time to switch to Community Phone.

With a truly wireless network and no need for an internet connection or copper wire, you'll be able to make calls with the Community Phone landline service hassle-free.

Solid coverage in rural and low-reception areas, partnership with nationwide carriers, and the unique design of the landline base ensure you will never be stuck wondering why can't I call out on my phone.

Image of Community Phone wireless landline service

Why Choose Community Phone?

From unlimited calling and texting to various features that make staying connected easy, there are many reasons to choose Community Phone.

1. Call routing: You can easily route calls to an individual or a group with Community Phone.

2. Call forwarding: Forward calls to a different number - a cell or another landline, when you are unavailable to take calls on your business or personal landline.

3. Custom dial menu: With a custom dial menu, you can choose how your customers' calls are answered and to whom they're routed. Pre-recorded greetings can also be used to create an excellent professional image.

4. Voicemail-to-email: Send your voicemails straight to your email as audio files or transcripts so you can attend to missed calls at your convenience.

Here are some other benefits of switching to Community Phone.

5. Unlimited nationwide phone calls: With Community Phone, you can make unlimited nationwide phone calls without worrying about additional charges.

6. Unlimited text messages: Stay in touch with customers, loved ones, or employees by sending unlimited personalized texts from your landline.

7. Works during power outages: The Community Phone landline base that powers your phone comes with a 12-hour battery backup to ensure your phones continue working during a power outage.

8. Quick installation: You don't need a technician, messy copper wires, or high-speed internet to set up your Community Phone landline. You can connect the landline base in under 30 seconds by plugging it into a power outlet, hooking it to a phone, and turning the switch ON.

9. 24/7 reliable customer support: Experience world-class customer care when you contact Community Phone via mail, phone, or live chat.


Why is my phone not allowing me to make calls?

Your phone is not allowing you to make calls as there may be an issue with your phone's settings, network connection, or something more serious.

Often, you can't make outgoing calls because you need to be connected to a cellular network that allows you to do so.

How do I fix not being able to make calls?

Sometimes, the best way to fix the problem is to reboot, or factory reset your phone. This will fix any software-related issues that could be causing problems with making calls.

Ensure you back up any critical files or data before a factory reset!


This article provided information on possible causes and fixes to why you couldn't make outgoing and receive incoming calls. It is time to switch providers to Community Phone if your phone still has spotty coverage and does not let you make calls after basic troubleshooting.

With Community Phone, you'll never have to worry about dropped calls, poor call quality, or any other issues that can come with using a traditional phone service.

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