As a business owner, you must maintain open channels of communication. The consumer should be aware that you are available at all times. This is where toll-free numbers allow you to communicate effectively.
Moreover, your customers can call you anytime without worrying about the service charges. Ultimately, customer satisfaction matters the most, and if a toll-free number is helping you with it, then why not?
But wait, what is exactly the toll-free number?
What is a Toll-Free Number?
Toll-free numbers are phone numbers with different three-digit codes. The base of these numbers is through landline, which applies no charges to the caller. One of the toll-free codes — 800, 888, 877, 866, 855, 844, or 833 — is normally at the beginning of the phone number.
Usually, these numbers are used for business inquiries and customer service departments. The businesses are responsible for paying for incoming and outgoing calls on these numbers.
How does it work?
Toll-free numbers work the same as any other phone service. The only difference is that the businesses pay for the calls used for customer call services.
You simply dial to reach a customer support representative or other professionals. Just remember that the way your new toll-free number works also relies on your phone service.
Toll-free numbers work well if they provide a brief introduction to your business. Not only does this help in brand promotion, but also in conversion. According to Bill Quimby, founder of tollfreenumbers.com, "Since phone numbers are invisible, it's easy to lose track of them." Let's look at a few examples of how your toll-free number should look:
Toll-free numbers offer numerous benefits. Listed below are three of them:
1. No Long Distance Fee
The major benefit is that customers do not have to pay for long-distance calls. They can easily reach out to the company without hassle, interruption, or worrying about the fee charges.
2. Improves Conversions
Conversions can be your ultimate goal to keep the lines open. Your sales representative can reach the maximum audience by keeping the relevant demographics in mind. They can help you with sales boosting. With the toll-free number, you will have more liberty to cover the region for selling your products or services.
3. Marketing Tool
Setting up a toll-free number as a marketing tool boosts your ability to increase your customer reach. Customers will respond more quickly if you promote your toll-free numbers on marketing channels.
When customers know they have someplace to reach out to a business, it works like a marketing tool. Businesses can also use the 'click-to-call' option by linking their toll-free numbers to call extensions through social media.
Best Toll-Free Numbers for Your Business
There are different types of toll-free numbers available. It is up to your choice or suitability of your business. Some of the choices you have are:
1. 1-800 Vanity Numbers
Vanity numbers are numbers that incorporate easy-to-remember words or abbreviations. It's terrific for branding and works well with toll-free lines; 1-800-FLOWERS is one of the most renowned examples, and its use helped propel the corporation to new heights of profit.
2. True 800 Numbers
True 800 numbers are unique numbers that are free to call and offer your company a professional image. This is especially true when creating 800 vanity numbers that incorporate your company's name to make the phone number more personal and memorable.
3. General Toll-Free Numbers
800, 888, 877, 866, 855, and 844 are the most frequently used toll-free number prefixes. Toll-free numbers are most commonly used for customer support, to make purchases easier, or to learn more about a firm.
It can be confusing when choosing the ideal toll-free number for your business. Here are three tips to make an informed decision:
1. Easy to Remember Numbers
When selecting toll-free numbers for businesses, ensure the ease of memorizing them. A memorable phone number can help your company become more well-known and generate more leads.
2. Reliable Service Provider
Many companies are offering toll-free number services. If you choose the one, make sure you have thoroughly reviewed the policies and understand everything. Only choose the service provider if you find it suitable for your business.
3. Budget-Friendly Numbers
Indeed, looking for a reputable vendor to give you toll-free numbers at a reasonable price is necessary. Pricing, bundles, and the number's affordability must be kept in mind if you are looking for a long-term package.
How to Get a Toll-Free Number With Community Phone
Community Phone’s business phone service is powered by the landline base. It is simple, reliable, and connects your business phone to cell towers in your area. This phone does not require internet or copper wire connections and also works during power outages.
Main features (specifically toll-free numbers)
Some of the major features of toll-free numbers are:
Community Phone is one of the most reliable business phone providers right now. As you move to the easy way of connecting to your customers or other acquaintances, it gives you the flexibility of connection without the trouble of region restriction. As for the companies, it offers more ways to work on their marketing as they scale their businesses.
With Community Phone, you have to option to choose a number of your choice or get a custom phone number. Get your toll-free number in just 5 minutes here.
It makes sense that a company will receive more inbound calls. Even though not every call will result in a sale, increasing call volume will provide the sales team with additional leads and enhance the conversion rate.
A business with a vanity number is more likely to receive a larger market share than one with a conventional phone number that is easy to forget.
Based on the 75.4 % and 57.6 % average higher recall rates of toll-free vanity 800 numbers over numeric phone numbers and URLs, respectively.
Other than the marketing and promotions, it is also beneficial as:
Accessible Contact Centers
If you want to purchase a reliable toll-free number, Community Phone is the best option. They can give you more accessibility in terms of marketing, even to locations in rural areas.
How do you know if a number is a toll-free number?
Toll-free numbers often begin with an 800, 888, 877, 866, 855, 844, or 833 toll-free code. Additional commercial advantages for toll-free lines include IVR, bespoke greetings, and scheduled call forwarding.
Are all toll-free numbers free internationally?
No, international calls are not free with toll-free numbers. Traditional toll-free numbers are not usually free as they are country-specific and for the state's people. If anyone has to call via routing, the routing services charges will apply to the call.
What's the difference between toll and toll-free?
Toll numbers are the traditional calling numbers. The caller will pay regular charges for calls. However, the toll-free number is free, and the caller won’t have to worry about service charges if they call from the same country.
Conclusion - The Bottom Line
Toll-free numbers are for professionals. You also have various other benefits if you get a toll-free number with the Community Phone.
Besides, if you are looking for a steady way to communicate with your customers, the toll-free number is the best option. Moreover, as many businesses prefer to avoid spam calls, Community Phone for toll-free numbers is a great initiative.