To save time and get right to the point of their message, professionals opt to leave voicemails for clients.
The capacity to record and store messages on the recipient's device is one advantage of wireless systems and cell phones over conventional landlines. Voicemail messages are accessible at any time, but the issue is that many users either ignore or don't open them.
Over 80% of messages go unanswered, with the average response rate being less than 5%. Most businesses lose money since maintaining voicemail systems is costly, and several checks are necessary before users can navigate the interface and send voicemails. Landline phone communications are cheaper, quicker, and not prone to call quality drops or connectivity issues like modern VoIP systems.
Community Phone’s wireless landline services are 31-35% cheaper than traditional landlines, 20-25% less expensive than VoIP, and more reliable than cell phone systems. Users can enjoy unlimited calling without installation costs, contracts, or expensive internet connections.
You can send voicemail to recipients without calling by taking the following steps:
Voice messages can be retrieved from anywhere and are incredibly convenient. For users who leave a voicemail without calling, they enjoy the following benefits:
Here is a list of the disadvantages experienced when users leave a voicemail without calling:
62% of customers still prefer phone communication over other communication channels are revealed by a survey. Customers look for a connection with the business and want to be appreciated for investing their time and money in growing your business. Businesses and customers alike prefer a phone conversation to sort out complex issues.
Getting an outstanding business phone service that can complement your employees’ skills, help build customer connections, and expand your reach is the need of the hour for any business. Get Community Phone, the best wireless business service trusted by over 5,000+ homes and businesses in the United States. Read on to learn more!
Community Phone is a revolutionary local phone service that connects to cell towers in your area, eliminating the need for an internet connection. Their revolutionary landline base ensures solid connectivity across 99% of the US and superior voice quality in rural and low-reception areas.
Experience the reliability of a landline, freedom of wireless access, and great features at affordable prices. With features such as dial menu, spam call blocking, call routing, voicemail, call waiting, caller ID, and more, Community Phone is the best business landline service for you.
The Community Phone landline base connects your phone to cell towers in your area for a dial tone, eliminating the need for internet or copper wires. The built-in antennas on the base and the company’s partnership with nationwide carriers ensure you get solid coverage and superior voice quality across 99% of the US, including rural areas.
The base also has a 12-hour battery backup that keeps your phones working during power outages and helps you stay connected with emergency services and loved ones.
You do not need a technician to install your Community Phone landline. You or anyone can set it up in under 30 seconds and be ready to make or receive calls in about 5 mins.
Here’s how you can install the Community Phone landline in just a few steps:
1. Unwrap the landline base
2. Connect the base to a power outlet.
3. Hook your phone to the base with a phone cord
4. Toggle the ON/OFF switch to the ON position
5. The base will begin set up, and 5 mins later, when all the lights turn green, you are ready to make/receive calls.
6. Make a test call to check if your phone is working as intended.
Here are some Community Phone features for households and businesses:
Create a great first impression among your customers and callers by enabling the Community Phone dial menu. You can program the automated answering service in the dial menu to custom greet your customers, share important information or announcements, and route calls to appropriate departments or voicemail through commercial voicemail greetings.
You can program the multilevel answering service to suit your business needs to help create an incredible customer experience, reduce wait time, increase employee efficiency, and enable efficient staffing and scheduling.
Have recorded FAQs in one of the 9 levels of the dial menu to help callers find information quickly without waiting for a rep. Share information on discounts, business hours, offers, and promotions on another level. Have call routing at the second level to ensure callers reach the exact person or department they need based on the options they choose. The possibilities are endless!
Data on spam and robocalls from 2022 indicates that spam calls have increased. Scammers have found a way to circumvent the STIR/SHAKEN protocol and are relentlessly pursuing targets. The best way to protect yourself and your family is to get a spam blocker service that stops spam calls before your phone rings.
Get the Community Phone spam blocker services that block unwanted and unlawful calls before your phone rings. Choose from available options or sign up for the waitlist to get first access to upcoming robust features.
The robocall blocker challenges callers to perform a certain action. Since robocalls cannot complete the action, it blocks them before the call can ring your phone, ensuring protection against spam.
The “Safelist,” a new Community Phone feature, allows you to list the numbers you want to accept calls from. Your phone will ring to let calls from these numbers, and block all other calls. You can update this list anytime to add or delete numbers from your allowed list, or Community Phone specialists will be happy to assist you.
While there is a need for robust spam protection, people also ignore legitimate calls fearing spam. Community Phone is launching another iteration of the Safelist to ensure you do not miss legitimate calls from numbers not on your allowed list.
This feature will ring your phone only for calls from numbers on your allowed list, but route all other calls to voicemail. You can respond to voice messages if you deem it necessary.
The soon-to-be-launched "blocklist" option stops over 6 million spam calls based on an ever-growing database of spam numbers and a spam score. You can actively contribute to this database by adding a spam number to protect yourself and other Community Phone customers from scams and fraud.
Opt for the caller ID feature to show your name or number when you make an outbound call. By default, the recipient of your call will see your number, but you can have Community Phone enable your caller ID to show your name when you call by filling out this form.
This feature helps loved ones recognize and engage with you without blocking or ignoring your calls as spam.
If you are a business owner, this feature is of paramount importance to your business, with neighbor spoofing being one of the scam trends. Get Community Phone to enable the caller ID to show your business name and number to build trust in your customers and encourage them to engage with your business.
Enable the call history feature and access information on incoming and outgoing calls to and from your Community Phone landline.
You can use this feature to
Return missed calls from known contacts
Store legitimate contacts
Check caller information against known contacts
Send a message or
Block spam calls.
Several studies reveal that texts are more successful than emails because of their delivery and open rates - 98% against 16-20% of emails. Stay connected with your loved ones by texting their number from your Community Phone landline. 2-way messaging lets you see the recipient's messages and continue engaging with them.
If you are a business, use the unlimited texting feature to engage with your customers or employees. Share offers and discounts, wish customers on special occasions, and collect feedback to enhance your business reputation and increase revenue. Send company announcements and personalized messages to employees when working remotely.
Route calls to the appropriate person or department with the Community Phone call routing feature. You can program several phones in your business to ring simultaneously so that an available representative can answer the call. The simultaneous ring feature could reduce wait times for your customers as they get an immediate response. If the person who answered the call cannot assist the customer, they can use the live call transfer feature or 3-way calling to better assist the customer, depending on the scenario.
If the first option does not fit your business needs, you can program your phones to ring sequentially if the first number does not answer or is busy. This way, the customer will be able to receive appropriate assistance. This feature can set up call distribution equally among several representatives in your organization. Repeat callers can be routed to the same representative, increasing customer satisfaction.
Apart from being a wireless service provider benefitting thousands of Americans who want phones without internet, here are other benefits Community Phone members enjoy:
Unlimited nationwide calling and text: Stay in touch with loved ones, business associates, employees, and customers across the US with Community Phone's unlimited talk and text. Utilize the unlimited time to launch marketing campaigns, engage with your customers, get their pulse, and decrease churn without a massive long-distance bill.
No internet needed: The Community Phone landline base works off cell towers without tying your phone to the internet. Since your phones are not dependent on the internet, they will continue working during an internet outage or maintenance.
Number choice: You can get a new local number FREE when you sign up with Community Phone. You can also transfer your existing number through their unique hand-held porting process.
Get a toll-free number to encourage customers to call you for assistance or tie them with your marketing campaigns to gauge their effectiveness. Get a vanity number to help your customer remember your number easily and bring in referrals.
Talk to a Community Phone specialist to learn more about the different numbers and to get one!
Zero-cost Installation: The landline base does not require a technician to install it. You or anyone in your business or household can install your Community Phone landline in under 30 seconds and be ready to make calls in 5 mins.
24/7 reliable customer support: Contact Community Phone customer support via phone, email, and live chat 24/7 to experience world-class support from live agents. Glowing customer reviews on BBB and Trustpilot are testimonials of their commitment to their customers.
No hidden charges: At Community Phone, you pay what you signed up for. They do not bundle your service or charge you exorbitant equipment fees. You will not see unexplained charges crop up on your bill, nor will you have to knock on customer support’s door to get these charges waived.
14-day FREE trial: Try the Community Phone landline service for 14 days FREE without obligation. You can cancel anytime without jumping through hoops if you think this is not for you.
View the contact info of the person calling you: Press Menu and select options. Check the box that says: Send the caller directly to voicemail.
Launch the voicemail app on an iOS device and create a message. Before sending, tap on share settings and select the transfer mode as messages, email, or notes.
Dial the recipient’s phone number using the keypad on an Android device. Press 1 to access voicemail and record a message. End the call to finish recording and send.
VoIP systems have limited features as well, and there are many drawbacks to using cell phone services. Voicemails can be annoying, quickly pile up, and left unread. They may appear to be spam and not be the best option when trying to contact recipients, especially for those who don’t have access to reliable internet.
Community Phone offers the best wireless landline services in the U.S. and enables businesses to connect with clients, families, and friends.