Talk to a landline specialist
Sale 866-512-8541
Best Practices
September 1, 2022

Why Does My Phone Keep Dropping Calls? 4 Reasons

Why Does My Phone Keep Dropping Calls? 4 Reasons

You were about to close your life’s biggest deal, but suddenly the call dropped! A bad connection can ruin your important calls, and every time you end up asking, “Why does my phone keep dropping calls?”.

There is nobody who makes calls and doesn’t experience call drops. Everyone has faced this problem, whether it's a wired or wireless connection. There are multiple reasons why phone call keeps dropping, which we are going to discuss in this article..

In addition, we will also provide easy solutions to dropped calls and improve your call connections. Let’s get into more details!

Why Does Cellular Phone Keeps Dropping Calls?

Multiple factors are responsible for call drops. In this section, we are going to address a few important ones.

1. Cell Tower Distance

The more distance from the cell tower, the weaker the signal.

Distance plays a vital role in signal strength. The closer the cell tower is, the stronger the signal strength.

Checking service provider network coverage to your area is advisable so there is no weak connection. As an MNVO carrier, Community Phone gets backed by major network carriers. Reaching cities and most rural areas in 99% of the United States, you can rest assured you will face no signal issues.

2. Natural and Man-Made Obstructions

Anything from trees to mountains can block signals. These natural landscapes are various obstacles that become a reason for call drops.

A convenient way to solve this is to use a signal booster device. It can help you with good connections by boosting phone radio waves.

From buildings to cars, everything is an obstacle to signals. Radio waves can’t penetrate through electrical conductors such as metals.

Avoiding them or stepping outside in the open will increase your call signals.

3. Unreliable Phone Carrier

A poor-quality phone carrier offers poor connection quality. Phone carrier plays a vital role in call connections. Lack of infrastructure or good quality service is why phone calls keep dropping.

Try shifting to a better phone carrier like Community Phone, which covers rural and urban US areas. Community Phone provides customer-centric phone and carrier service, starting from $19/month.

4. Faulty Equipment

One of the most common causes of dropped calls is faulty equipment. You can check if this is the case by unplugging individual phones in your home to see if the problems cease. Community Phones offer a lifetime hardware warranty with 24/7 customer support.

Or call our cell phone specialists at

Why Does VoIP Phone Keep Dropping Calls?

Here are some of the common reasons for VoIP service users experiencing dropped calls.

1. Weak Internet Connection

Connection speed affects the audio quality of the calls. Weaker internet connections result in delayed audio and, eventually, call drops.

Change the internet/wifi connection and shift to high speed for better call quality. You can also change to community phone service as it is a wireless network, and there’s no need for internet.

2. Unreliable ISP

ISP with bad service has to improve or change. If your phone call keeps dropping, try contacting them to troubleshoot the connection issues and improve them for the future.

3. Network Issue Warnings

Reset your network settings to solve warnings. Network issue warning messages only pop up when you have trouble with the app or phone network settings.

To solve this, try resetting your phone network settings and restarting the app to check if the warning is diagnosed.

4. Faulty Router

Old routers are very prone to bugs and overheating. Routers generally don’t give that much of a problem, but there is no stop when they do. From bugs in firmware to IP address conflicts, routers can have any of them.

If a simple restart doesn't work, try shifting to a wired connection.

Read More here: How To Connect Landline to Wifi Router

Or call our landline specialists at

Get Reliable Call Connection With Community Phone

Community Phone Landline

Community Phone is redefining the era of landline phones. With the vision of providing the best telecommunication service in the United States, it is something beyond the expectations in this industry.

Community Phone is a simple home phone service that does not require an internet connection or even copper wires. It is a reliable service provider with affordable rates and unlimited calling within the United States.

How Does It Work

Community Phone is effortless to set up. The landline base provides a wireless connection that connects with the nearest local cell tower when given a power supply.

Stable Calling Features

Benefits of Using Community Phone

  1. No Internet Connection Required.
  2. No Copper Wires are Needed.
  3. Zero Dropped Calls
  4. 24/7 Customer Support via Chat, Email, and Phone.

Community Phone is the best option and one-stop solution for uninterrupted calls. Make sure you have one so you don’t miss out on closing your life’s biggest deal next time.

Or call our landline specialists at

Fix The Issue of Dropped Calls By Provider

1. Verizon

Call drop issue in Verizon can be solved by changing the device network settings to default and restarting it.

If changing the location to default doesn't work, try updating the software to the latest version for your device. Still, nothing works well. Try contacting customer support.

2. AT&T

The following methods can solve AT&T call drops.

  • Check network coverage: The issue that occurred would be weak network coverage. Please ensure that you have a strong/healthy network coverage.
  • Ensure that your device hardware is working correctly.
  • Update the device’s software to the latest version: Sometimes, the services don’t work in older versions; try updating the software.

3. Ooma

Ooma users, if you are facing call drop issues while using the service, Here are some of the ways by which you can resolve the issue.

  1. Use the correct A.C adaptor: Ensure that you have a suitable A.C adaptor; a wrong adaptor can be a reason for unwanted call drops.
  2. Use the correct RDP ID: Check that you are using the proper RDP ID provided by the service provider
  3. Update the software to the latest version: Updating to the latest version fixes bugs and call drops issues.
  4. Try rebooting the system: If you can’t find any reason for call drops, try rebooting the system.

Read More here: Ooma Alternatives To Avoid Dropped Calls

Consider shifting to a reliable service provider to avoid dropped calls.

Or call our landline specialists at


Call drops are non-ignorable issues that are important to deal with as soon as possible. Technology is trying to improve connectivity over calls and provide a seamless service to its users.

Community Phone is one such innovation transforming the telecommunication style with zero call drops and unlimited calling minutes without any internet or wires.

Get your landline service today

Hooray! We have coverage in your area! 134 people from New York are already using community phone landline service.
We are launching here soon. Please email us at or call us at 888-582-4177 if you would like us to come to you sooner.