Customer stories

How The Salvation Army Deploys Phones Instantly

“It’s nice because I don’t have to call 10 different municipality utility companies, and it’s plug and play” — Amber Darrow, Program Manager

The Salvation Army program team

Eleven lines across three states — without eleven utility negotiations.

Amber Darrow manages a Salvation Army regional territory that cares for veterans across three states. Each new location used to mean calling local utility companies, negotiating contracts, coordinating installs, and juggling scattered bills — all before her team could focus on the people they serve.

From dashboard to doorstep in days, not months.

With Community Phone, Amber purchases lines from a single dashboard and phones ship ready to go. Setup takes under five minutes per location, and billing consolidates instead of spreading across municipalities. What used to be a tangle of vendors became plug and play.

“I love the ease of access.”

— Amber Darrow, Program Manager at The Salvation Army
The Salvation Army

More time for veterans, less time on hold.

Amber no longer dials ten different utility companies when opening a new site. Her team gets working business lines quickly, keeps numbers consistent for clients and partners, and spends energy on care — not carrier paperwork.

What The Salvation Army loves

  • Multi-location purchase

    Buy and manage lines for new sites from one dashboard.

  • Fast setup

    Phones ready in under five minutes after they arrive.

  • Consolidated billing

    One bill instead of scattered municipal accounts.

“It’s nice because I don’t have to call 10 different municipality utility companies, and it’s plug and play.”

— Amber Darrow

Chances are, we’re already in your area.

Community Phone works across all 50 states — and we’re adding coverage every week. Check what’s available at your address in a few seconds.