How Chilli Black Grub Shop Got Their New Restaurant Started With Community Phone
Chilli Black Grub Shop’s chef and owner George Shorter says, “just great service. I would recommend Community Phone to anyone that’s trying to go into business.”
Their Setup
Chilli Black’s Grub Shop is a family-owned barbecue restaurant in Louisiana. Named after the owner’s grandfather Chilli Black, the restaurant opened in 2025. Customers call to make orders, know their hours, and learn about that day’s specials. Virtually every call is a new customer, so answering calls is vital to get folks in the door for the first time.
- Each call is worth up to
$50 - Favorite Features:
New business number and
Call History in the mobile app - 1 Number
8 Team Members
How Their Experience Changed With Community Phone
Before Community Phone
Chilli Black Grub Shop chose Community Phone as their first-ever phone provider. Here is what they were looking for:
Fair Prices
“Pricing plays a big role,” says Chili Black Grub Shop chef and owner George Shorter. Especially for brand new businesses, it matters that prices will be low and consistent.
Reliable Calling
When customers call, it is because they are considering ordering. That means every call counts. If phones go down, orders go down. George needed “great service.”
New Number
Given that George just started the restaurant, he needed a brand new, local business number.
With Community Phone
Chilli Black Grub Shop has 1 business number and 1 phone in the restaurant. Plus, George uses the Community Phone app to watch out for missed calls.
Make Sure No Call Is Missed
Brian and his wife are hustlers. He works a full-time job while his wife runs the restaurant. On his way home from his full-time job, he checks the Community Phone app to see the call history. He says, “If there’s ever any missed calls, I see those, and of course I’m asking my wife, ‘Hey, why did we miss this call? It could have been a potential sale.’” The Community Phone app means he can make sure everyone gets a callback. Learn more about call history
Reliable Phone Service
Chilli Black Grub Shop is located in an area with unpredictable weather. Luckily, Community Phone’s phone service does not depend on the power or internet for calls to go through. That means George will get orders even if the weather takes a turn. Learn more about our hardware
Why They Chose Community Phone
- Brand New Business
- – The restaurant was about to open and George, the restaurant owner, needed a phone to take orders. With Community Phone, it was easy to get set up with a new business number same-day, no technician or contract required.
- Call History On The Go
- – George wanted to review calls from anywhere, but traditional landlines don’t offer that service.
“Again, just great service. I would recommend Community Phone to anyone who is going into business, if they are trying to find a great service at a decent price.”
