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October 20, 2022

Why Did I Get A Voicemail But No Missed Call?

Why Did I Get A Voicemail But No Missed Call?

Businesses must stay connected with their clients, colleagues, and customers to sustain the brand reputation. What happens when your business gets a voicemail but no missed call? If your calls go straight to voicemail without ringing, you could lose potential and existing customers, revenue, and goodwill.

This article will discuss why a call goes straight to voicemail without ringing and how to fix it.

Reasons Why Calls Are Going Straight to Voicemail

1. Your Cell Phone was in Use

Sometimes when your cell phone is in use - when you are on another call or streaming music, calls get sent to voicemail instead of showing up in the missed call list.

2. The Do Not Disturb Feature is ON

If you have enabled the Do Not Disturb (DND) feature on your phone, missed calls will not show, as the call would have gone to voicemail.

If you're expecting an important call and your phone is in DND mode, you may not receive the call at all.

3. Call Forwarding is On

When you turn on call forwarding, the feature will divert all incoming calls to voicemail. To avoid this issue, ensure you disable call forwarding to receive or miss calls.

4. Network Congestion

Missed calls may not show up when there is network congestion, or too many people are trying to reach you simultaneously. In such cases, it would be better to notify your service provider of the issue.

Call our Cell Phone Specialists at
866-969-4886

How to Fix

1. Remove Call Forwarding

If you're experiencing calls going to voicemail but no missed call issue and have call forwarding turned on, disabling this option may help solve the problem.

To disable call forwarding on an iPhone, go to:

1) Open the Settings App.

2) Click "Phone."

3) Find "Call Forwarding" and then switch it off.

For Android devices, go to:

1) The Phone application.

2) Tap the Menu icon on the top right corner.

3) Tap Settings.

4) Tap Calls.

5) Tap Call Forwarding.

6) Select Turn Off.

2. Turn Off Do Not Disturb Feature

To turn off the do not disturb feature:

On iPhone:

1) Go to Settings

2) Focus

3) Tap Do Not Disturb

On Android:

1) Swipe down from the top of your screen.

2) Then tap Do Not Disturb

3. Reset your Phone

If you've tried all of the above and your calls are still going straight to voicemail, you may need to reset your phone. This option will clear any software issues preventing calls from getting through.

4. Contact Customer Support

The last solution is to contact your network provider. Let them know that you're not receiving calls and that they go straight to voicemail. They can help identify the issue and find a resolution.

Call our Cell Phone Specialists at
866-969-4886

Never Miss a Call with Community Phone

Community Phone is the best wireless telephone service, which ensures you never miss a call from your customers with its outstanding call features. Unlike traditional copper wire landlines, Community Phone does not require any physical wire connection to work and does not require internet.

It uses the latest wireless technology to offer clear voice quality with no dropped calls. Plus, Community Phone offers the best cell phone plan at an affordable price to stay connected with your loved ones.

Community Phone

Community Phone Features

Call Routing

Route calls to a specific person or a department with this feature. Community Phone allows you to take control of your customer calls by enabling you to program several phones in your business to ring simultaneously or ring a second number if the first is busy.

Call Forwarding

Forward calls from your business landline to any other number, so you never miss an important call. You can forward calls to a landline, cell phone, or a different number you choose.

Call History

With Community Phone, you can see a complete record of incoming and outgoing phone calls, including the caller's name, the number or extension dialed, time, date, and duration.

Spam Call Blocking

Community Phone offers spam blocker services that automatically block spam calls, so you can rest easy knowing that you will not get unwanted calls. Whether it's fraudulent telemarketers or automated spam calls, the RoboCall Blocker will help protect you.

Call our Cell Phone Specialists at
866-969-4886

Benefits of Community Phone

Unlimited Nationwide Phone Calls

With Community Phone, you can make unlimited nationwide calls at no additional cost. Whether you are calling friends and family across the country or business contacts in another city, Community Phone ensures you can stay connected easily.

35% discount on cell plans

There's a 35% discount on cell phone plans for landline customers. You can easily save money with Community Phone and stay connected.

5G or 4G LTE Data with Cell Plans

Community Phone offers the latest 5G or 4G LTE data with cell plans, so you can always get the best connection. Whether you are streaming videos, video calling, or working online with colleagues, you can stay productive and connected on the go.

Unlimited Text Messages

Send personalized text messages from your personal or business landline number with the landline texting feature. Use this to gauge your customers' pulse, gather feedback, or launch marketing campaigns.

International Calling to 229 Countries

As a Community Phone customer, you can call over 229 countries worldwide at cheap and competitive rates.

Free 14-day Trial

There's a free 14-day trial, so you can try the service before joining. Sign up today and start enjoying the benefits of Community Phone!

Call our Cell Phone Specialists at
866-969-4886

FAQs

Why do I get voicemails without calls?

There are a few reasons you might receive voicemails without corresponding missed calls. For example, your phone's Do Not Disturb mode could be ON, or you may have turned call forwarding on. Additionally, network congestion or phone use could contribute to this problem."

Can telemarketers leave voicemails?

No. If a telemarketer wants to use an automated system to make non-emergency calls to your mobile phone, they must first get your permission under the 1991 law.

Why are incoming calls not showing as missed?

Since your Do Not Disturb option is turned On, you do not see missed call notifications.

Conclusion

Community Phone service is an excellent choice for reliable, quality phone service. With affordable plans, fantastic calling features, no contracts or hidden charges, world-class support, and a 14-day FREE trial, Community Phone is your desired service.

Wireless Landline Phone Service

Upgrade your home or business phone service for less with Community Phone.

Get crystal-clear unlimited nationwide calling for just $39/month.

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Upgrade your landline service today

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