We will begin the process of bringing your number over from your previous carrier. It normally takes 3-7 business days for your previous carrier to release your number. If there are typos in the information you provided to us, they will decline to release your number, and there will be delays. We will update you as soon as it is approved and activated on your device.
In the meantime, DO NOT cancel service with your previous provider.
Disabling service before the port is complete will result in the loss of your phone number. Service will continue to work with your old provider until we successfully receive the number and activate it on your new device. When the port is complete, you should return to this Onboarding page to get your landline phone all set up.
We'll reach out soon!