With Suddenlink landline service, you're paying for a phone line rental and long-distance and international calling rates that can quickly add up. Also, the recent rate hikes by Suddenlink have made their service one of the most expensive in the market.
Whether you're a business or residential customer, a more affordable solution can save you monthly money: Community Phone.
This blog post will introduce you to Community Phone, the best alternative to Suddenlink home phone service. You'll learn about the calling features, how it works, and the benefits of switching. Let's get started.
4 Common Problems with Suddenlink Landline Phone
Having a reliable phone service is essential for personal and business use. However, Suddenlink's landline phone service is plagued with common problems that frustrate customers.
1. Bad Customer Service
One of the biggest problems with Suddenlink is the terrible customer service. Many customers have complained about long wait times, being transferred multiple times, and being unable to speak to a human representative. This can make it very difficult to get any problem resolved promptly.
2. Rate Hikes
Another issue customers face is rate hikes. Although the price of Suddenlink landline service may start low, it has increased significantly after the first year or two. This can be a financial burden for many who are already struggling to pay their bills. Also, customers have reported that Suddenlink frequently raises prices without any notice.
3. Unreliable Phone Service
In addition to poor customer service and rate hikes, Suddenlink's phone service is also unreliable. Customers have reported dropped calls, static, and other issues that make it difficult to use the service. This can be frustrating for both personal and business use.
4. Below Average Consumer Rating
Suddenlink has a below-average consumer rating, which is another sign that customers are unhappy with the service. The company has a one-star rating on the SiteJabbar website. This rating is based on customer complaints and reviews.
Community Phone: The Best Alternative to Suddenlink Service
If you like cordless phones, Community Phones is the best solution! It is a reliable landline service for homes and businesses that do not require internet. This makes it an excellent choice for those who want a dependable phone line without worrying about their internet connection.
With affordable plans starting as low as $39/month, Community Phone’s landline service can save you hundreds of dollars on installation costs, setup, and maintenance. It is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone.
- Unlimited Nationwide Calling: You can rely on Community Phone to keep you connected to loved ones anywhere in the United States.
- Smart Call Forwarding: Send a call to another number never to miss a call.
- Voicemail and Call Waiting: Never miss an important call again with voicemail and call waiting features.
- International Calls: Make Cost-effective international calls from Community Phone.
Suitable For Both Homes And Businesses
Whether you're running a business or just want a reliable home phone, Community Phone has you covered. Our service is easy to set up, and with no technician required, you can have it up and running in just minutes. Also, even during power outages, you'll still be able to stay connected.
Benefits of Switching to Community Phone
There are many benefits of switching to Community Phone:
- Keep Your Existing Number: If you're happy with your current number, we can help you transfer it to our service.
- Get a New, Local Number: If you need a new number, we can provide you with a local one. There's no need to worry about long-distance call charges.
- No Internet Required: You don't need an internet connection to use our service, so you can rely on us even when your power is out.
- Affordable: Our rates start at just $39 per month, making us a more affordable option than most landline services.
- Customer Support: We offer knowledgeable customer support you can reach via chat, email, or phone.
- 30-Second Setup: Setting up your new service is quick and easy.
Wireless Landline Service Vs. VoIP Phone
Switching the phone service also raises another vital question: whether to go for VoIP or a wireless landline. Many people are now choosing the VoIP phone over the Wireless Landline service. But which is better? Let's see:
Where is Suddenlink falling short?
Quality: There have been numerous reports of poor quality phone service from Suddenlink. Customers have complained about dropped calls, static on the line, and poor call clarity. In addition, Suddenlink customer service has been rated as being very poor.
Reliability: Suddenlink landline service has also been found to be unreliable. There have been reports of outages, and customers have complained about billing issues.
Trustworthiness: With all of the problems that Suddenlink has had, it is no wonder they are not very trustworthy. In addition, their customer service representatives have been known to be very unprofessional and rude.
Value: When you compare the price of Suddenlink landline service to other providers, it is clear they are not a good value. There are many cheaper alternatives out there that offer better quality and reliability.
1. How Do I Cancel My Suddenlink Home Phone?
You need to call +1-888-822-5151 and follow the IVR prompts to cancel your service. Also, have your account number and PIN ready when you call.
2. Is Suddenlink Losing Customers?
Suddenlink is losing customers due to its poor service quality and reliability. In addition, many customers have found better alternatives that offer value for money.
3. Is There A Cancellation Fee For Suddenlink?
No, there is no cancellation fee for the Suddenlink home phone service. However, you may be charged a prorated amount in case of unreturned equipment.
With all of this being said, the best alternative to the Suddenlink landline phone service is Community Phones. Our company provides excellent customer service, and we also have a wide range of features and plans that are sure to meet your needs.
Also, with wireless home phones, you’ll never have to worry about a power outage or weather conditions affecting your service. Get started today to see the difference that Community Phones can make.