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August 30, 2022

Best Optimum Landline Alternative

Best Optimum Landline Alternative

Finding a reliable landline service has become more difficult today. Companies like Optimum now provide internet, TV, and home phone bundles, focusing mainly on the internet part of their service.

The Problems with Optimum Landline Service

The biggest problem with Optimum is that it offers phone and TV as afterthoughts to its internet services. Its flexibility plans are add-ons rather than pre-built packages.

They don’t want to lock their customer into buying a service they don’t need, but it limits the features of their landline services. These are Optimum’s phone service problems:

1. Limited Features

Optimum offers a great deal but just not enough. Many major home phone features like voicemail-to-text and automatic call distribution are missing from their officially announced services. It can be an adequate home phone but is not ideal for business use.

2. Hidden Charges

Customers’ bills increase dramatically without prior notice. There are also transfer, connection, and installation fees ranging from $7 to $70, which are all “subject to change” without warning.

3. Equipment Fees

Optimum will charge more than a decent amount for technicians to install or utilize the equipment you may already own. If you use the equipment installed by their technician, the simple, mass-produced item will cost you around $150 to $250.

4. Connectivity Issues

Dropped calls and connectivity problems are standard; if you call support to help fix the problem, you will get a long wait time.

You need a simpler, more affordable alternative to Optimum that provides unparalleled landline services.

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Community Phone - The Best Alternative to Optimum Landline

Community Phone Landline Service

Enter Community Phone is one of the best landline phone services that work without needing internet. In contrast to Optimum, Community Phone offers its customers the best landline service.

With affordable plans starting as low as $39/month, Community Phone’s landline service can save you hundreds of dollars on installation costs, setup, and maintenance. It is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone.


  • Unlimited Nationwide Calling
  • Call Forwarding and Call Waiting
  • Voicemail-to-Text
  • Spam Call Protection with Nomorobo
  • Advanced Caller ID
  • Record Phone Calls on Your Landline

Port Optimum Number to Community Phone

Porting your number away from Optimum is a simple process. Just follow these steps as it is, and you will be all set to start with your new home phone with Community Phone.

  1. Contact Community Phone to Start the Porting Process
  2. Get Your Transfer PIN from Optimum by Calling 833-449-8586
  3. Provide Information like Transfer PIN, Account Number, and Service Address.
  4. Wait for the porting process to complete
  5. Cancel services with Optimum only when the port is complete

Read More here: How to Port Your Phone Number

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Cost-Effective Household & Business Plans

Community Phone is suitable for both home and business owners. We provide budget-friendly plans to our household users. The system is easy to use, and setup requires no technical help.

Moreover, we provide custom plans according to your business needs. With cellular-backed phone service, expect zero downtime and excellent call quality.


Stop waiting around and see if Community Phone covers your zip code so you can get started today. Talk to a landline specialist at (866)-881-0183

Or call our landline specialists at

How is Community Phone Better than Optimum Home Phone?

To understand the difference between Community Phone and Optimum, it’s essential to know the difference between VoIP and cellular-based landlines.

Cellular Landline Service is More Reliable

Voice over Internet Protocol (VoIP) is a broadband internet connection that Optimum use to allow you to make phone calls. They use the internet connection to transfer data packets over the network. This makes VoIP landlines more prone to cyber-attacks and downtime.

Community Phones connect calls through our widely spread cellular network. Therefore, you can make a phone call without needing an internet connection. This means you do not need to subscribe to an internet plan.

While Community Phone and Optimum offer wireless landline service, the significant difference lies in the technology that powers them. Without a doubt, cellular landline service is more reliable.

Learn More here: VoIP vs. Landline for Business

Wide Coverage

Community Phone covers 99% of the United States. Getting a stable internet connection can be a problem living in rural areas. We recommend going with a home phone with massive geographical coverage.

More Features

Optimum Offers call waiting, call forwarding, call history, private calling, blocking unwanted callers, and unlimited nationwide calling.

You will get all these essential features and more:

  • Spam call protection with Nomorobo
  • Text to Landline
  • Voicemail to Text
  • Automatic Call Distribution (ACD)
  • Skill-based routing

Hardware Warranty

Community Phones is a consumer-centric company. We offer a lifetime hardware warranty to our customers. You can contact us any time if you encounter any such issues and get your hardware fixed or replaced.

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Why NOT Optimum Service?

Now that we’ve seen just a few of Community Phone's many benefits, it’s easier to see why you should not go for Optimum’s phone service. Here are some more reasons.

  • Additional costs for battery backup - Compared to Community Phone’s battery backup add-on ensuring a constant connection, Optimum will charge fees.
  • Unreliable customer service - One of the things Optimum is most known for via word of mouth among customers is its poor customer support. Calls are avoided, unreturned, or customers spend more than an hour trying to reach an Optimum representative.
  • Limited availability - Compared to Community Phone’s 99% coverage, Optimum lacks nationwide availability due to its dependence on the internet.
  • Dropped calls - As mentioned above, dropped calls are standard because of the VoIP service. If the internet fluctuates for a moment, the call will undoubtedly reduce its quality but sometimes drop entirely.

Frequently Asked Questions

Is Optimum the worst internet provider?

Not exactly. While they offer somewhat affordable, accessible Wi-Fi to many households, those prices are prone to change without prior notice. But the biggest problem is that Optimum, primarily an internet provider, often neglects its phone service.

What does Optimum voice include?

The key features of Optimum voice include:

  • unlimited calling domestically (including Canada)
  • international calling starting at $0.08
  • caller ID on the TV screen
  • battery backups (but with an additional cost from the Optimum stores)
  • and the ability to add up to three extra phone lines (for an additional charge of almost $15 for each)

Is Optimum the same as Altice One?

No, Optimum is different from Altice One. Altice One is an operating system that connects the Optimum TV and internet services throughout the house. Altice USA is the cable provider that owns the Optimum brand.

In other words, Altice One creates an integrated Smart TV and home by using the existing Optimum services, but it isn’t required for Optimum’s services to work.

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Conclusion - The Bottom Line

When it comes down to it, the best Optimum landline alternative is the Community Phone. Its use of cell towers and copper wiring ensures a simply unparalleled and consistently high-quality call service.

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